Business Details
39 Years
experience
Emergency
services
Your Trusted HVAC Partner in Durham, NC
Founded in 1987 by Robert Penland, West Star Heating & Air has grown from a small operation into a trusted provider of comprehensive HVAC solutions for Durham, Chapel Hill, and surrounding communities. As a family-owned and operated business, we prioritize treating our customers' families with the same care we extend to our own. Our team of trained technicians undergoes continuous education to stay current with evolving HVAC technology and processes, ensuring we deliver reliable, high-quality service using only premium components. We specialize in repair, installation, and maintenance of heating and cooling systems, with additional expertise in air purification and mold remediation.Our commitment to technical excellence is matched by our dedication to community service, reflecting our North Carolina roots through honest, fair practices. With a focus on preventive maintenance to extend system longevity and protect homes from damage, we offer 24-hour emergency response to address urgent needs promptly. Our three-decade legacy demonstrates our ability to combine industry experience with personalized care, making us a preferred choice for residential HVAC services in the Triangle area.
Services
HVAC Repair
System Installation
Preventive Maintenance
Air Purification
Mold Remediation
Details
- Year established: 1987
Highlights and features
- We are family-owned and operated since 1987.
- Our technicians complete regular industry-specific training.
- We offer 24-hour emergency repair services.
- We serve Durham, Chapel Hill, and surrounding communities.
- We use only high-quality HVAC components and technology.
Services
HVAC Repair
Our expert technicians diagnose and fix heating and cooling system issues with precision. We address refrigerant leaks, electrical problems, and component failures to restore comfort efficiently. With 30+ years of experience, we handle all major brands and models while ensuring safety and system longevity.
System Installation
We install high-efficiency heating and cooling systems tailored to your home's requirements. Our technicians assess space conditions to recommend optimal equipment sizing and configurations. From traditional HVAC units to advanced energy-efficient models, we ensure proper installation for maximum performance and cost savings.
Preventive Maintenance
Regular maintenance prevents system failures and extends equipment lifespan. Our comprehensive checkups include component inspections, cleaning, and performance optimization. Scheduled maintenance protects warranties, improves energy efficiency, and identifies potential issues before they become major problems.
Air Purification
We install advanced air purification systems to eliminate allergens and improve indoor air quality. Our solutions include HEPA filters, UV light purifiers, and carbon filtration systems. These technologies remove 99% of airborne contaminants while addressing odors and respiratory irritants in residential environments.
Mold Remediation
Our team addresses mold and mildew issues caused by HVAC system moisture. We identify moisture sources, remove contaminated materials, and implement prevention strategies. Specialized equipment and proven methods safely restore healthy indoor environments while addressing underlying system performance issues.
People
Robert Penland
Founder
Established West Star Heating & Air in 1987 with a commitment to exceptional HVAC service. Built the company's reputation on technical excellence and customer care. Retired after decades of industry leadership.
Mickey Penland
Owner
Continues family legacy as current owner following training under founder Robert Penland. Brings decades of industry experience to ongoing operations. Maintains commitment to community service and technical excellence.
Questions
What HVAC services do you offer?
We provide complete HVAC services including repair, installation, preventive maintenance, air purification system installation, and mold remediation for residential customers.
Do you offer emergency HVAC service?
Yes, we provide 24-hour emergency HVAC repair services to address urgent heating and cooling system failures outside regular business hours.
What areas do you serve?
We serve Durham, Chapel Hill, Hillsborough, and surrounding areas in Durham and Orange Counties, North Carolina.
Do you offer discounts for specific groups?
Yes, we provide a 10% discount for veterans, active duty military, police officers, and senior citizens on all our services.
How can I schedule service?
Call (919)280-9007 during regular business hours or visit our website to request service. Emergency service available 24/7 through the same contact number.
Are your technicians trained?
Our HVAC technicians complete ongoing training to maintain expertise with evolving industry technology and best practices for system performance.
Reviews (5)
Pj Meade
Jun 27, 2022
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I have a 10 month old daughter and the AC went out on a Friday! Mickey was able to get here on a weekend and get me up and running. Very thorough and knows his stuff. Highly recommend his services
Jonah Freedman
Jun 24, 2021
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Mickey is an incredible person and so helpful in understanding the process of installing an HVAC system. His explanation of other companies quotes demonstrated an expensive understanding of a complex service. I highly recommend his services and expertise and ethical business practices for your HVAC needs.
Sarah Toton
Jun 19, 2019
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These guys were fast, knowledgeable, and saved us thousands of dollars on fixing our AC. We had originally gotten a quote from ARS rescue Rooter for $13,000 which essentially replaced everything (coils, unit, etc.). For less than $300 these guys identified a leak, fixed it, cleaned everything out, and everything is working great. Would recommend them highly!
T. Quin
Mar 23, 2019
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My AC unit was hit by lightning on a Wednesday night and the house was 95 degrees when I got home from work Thursday afternoon. It was the hottest part of the summer and both my AC and furnace had to be replaced. I called for help and was able to get Micky on the line immediately. We had to jump through some hoops with the home owners' insurance, but Micky was helpful and patient throughout the process.
Best of all, my heating and cooling systems lasted 20 years and then only had to be replaced because of a natural act of God, so I wanted to replace them with something just as durable. Micky was able to get me set up with a solid pair that should last at least as long as their predecessors. I couldn't be more pleased.
Best of all, my heating and cooling systems lasted 20 years and then only had to be replaced because of a natural act of God, so I wanted to replace them with something just as durable. Micky was able to get me set up with a solid pair that should last at least as long as their predecessors. I couldn't be more pleased.
Gary Flanigan
Jan 13, 2019
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We bought a home with HVAC systems at end of life. Mickey and his folks did a great job for us. They were considerate, professional, and friendly. No surprises on timing or price. Highly recommended.
