Business Details
44 Years
experience
Emergency
services
Expert HVAC, Plumbing & Electrical Services in Durham, NC
Piedmont Metro has been serving the Raleigh-Durham metro area since 1982 with a commitment to excellence in HVAC, plumbing, and electrical services. Our team of licensed, insured, and experienced contractors delivers reliable solutions for residential and commercial clients, prioritizing customer satisfaction through prompt, professional service. We specialize in HVAC installation, repair, and maintenance, with added expertise in plumbing, electrical work, and emergency services. Backed by over four decades of experience, we offer customized maintenance plans, 24/7 emergency support, and transparent pricing.Our dedication to quality extends to using top-tier materials and providing free estimates, ensuring clients receive cost-effective, durable solutions. With a focus on integrity and technical proficiency, we serve the Triangle region, including Durham, Raleigh, Chapel Hill, and Wake Forest. Our reputation for trustworthy service is reflected in our 4.4-star customer reviews and long-standing community presence. We guarantee satisfaction, standing by our work until every client's needs are fully met.
Services
HVAC Repair
Plumbing Services
Electrical Repairs
Commercial HVAC
Indoor Air Quality
Emergency Services
Maintenance Plans
Details
- Year established: 1982
Highlights and features
- We offer 24/7 emergency HVAC and plumbing services.
- Our team consists of licensed, insured professionals with 40+ years of local experience.
- We guarantee satisfaction with all repairs and installations.
- We service multiple Triangle area communities including Raleigh, Durham, and Chapel Hill.
- Financing options are available for plumbing services with approved credit.
What people say
Very professional
On time service
Affordable pricing
Helped neighbors
Knowledgeable technicians
Services
HVAC Repair
We provide fast, professional HVAC repair for residential and commercial properties. Our licensed technicians diagnose and resolve heating and cooling issues using quality parts. Servicing all system brands, including urgent same-day repairs for comfort emergencies.
Commercial HVAC
Specializing in commercial HVAC solutions for businesses of all sizes. Our services include system installation, maintenance, and emergency repairs tailored to business operations. We use top manufacturers' equipment to ensure efficiency and minimize downtime for commercial clients.
Plumbing Repairs
Our licensed plumbers offer comprehensive repair solutions for residential and commercial plumbing systems. Services include drain cleaning, water heater repair, fixture installation, and emergency leak response. We utilize modern diagnostic tools for accurate, lasting fixes.
Electrical Services
Providing electrical safety inspections, outlet repairs, and system installations. Our certified electricians handle residential and commercial needs, including panel upgrades, generator installation, and aluminum wiring inspections for enhanced safety and code compliance.
Maintenance Plans
Preventative maintenance agreements extend equipment life and prevent emergencies. Our plans include seasonal HVAC inspections, system tune-ups, and priority emergency service. Customizable coverage ensures optimal performance for heating, cooling, and plumbing systems.
Questions
What HVAC services do you offer?
We provide full HVAC services including repair, installation, and maintenance for residential and commercial properties. Specializing in emergency repairs, 24/7 response, and preventative maintenance plans.
Do you service both homes and businesses?
Yes, we handle HVAC, plumbing, and electrical needs for both residential and commercial clients across the Triangle area.
What are your emergency service hours?
We offer 24-hour emergency HVAC and plumbing services seven days a week for urgent comfort system failures.
Do you provide free estimates?
Yes, we offer free written estimates for all major repair and installation projects, with no-obligation quotes from our technicians.
How can I schedule service?
Call us at (919) 544-9767 anytime or use our website's contact form for same-day scheduling options.
Videos
Reviews (4)
Shawn Cockerham
Dec 16, 2021
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Piedmont (Morgan Truelove) sold me an annual service plan for $200 per year in February 2021. I have called their office in excess of 5+ times now about scheduling my maintenance service since this past spring and no one has responded. They were suppose to come out once in the spring and once in the fall. This seems to be a common theme in their reviews so, buyer beware! I am now at the point of filing a fraudulent charge on my credit card since the service has yet to be performed for my business.
I would strongly advise going elsewhere for services from this company. Edit 12/2: This is a State Farm office, not Allstate, and my agreement with your company started in 2020. My first service was to start in the spring of 2021. I called 3 times and your receptionist was embarrassed because no one had returned my call. No one called me back until I posted this complaint. I have text messages to prove it so don't try to spin this.
This office is in transition, which I explained to you, but did not change the terms of the agreement. I still maintain the lease and and my contact number is still the same. Shame on you for your lack of accountability.
I would strongly advise going elsewhere for services from this company. Edit 12/2: This is a State Farm office, not Allstate, and my agreement with your company started in 2020. My first service was to start in the spring of 2021. I called 3 times and your receptionist was embarrassed because no one had returned my call. No one called me back until I posted this complaint. I have text messages to prove it so don't try to spin this.
This office is in transition, which I explained to you, but did not change the terms of the agreement. I still maintain the lease and and my contact number is still the same. Shame on you for your lack of accountability.
Jennifer Rasmussen
Nov 15, 2021
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Piedmont Metro is the absolute best. They've answered frantic calls, come out immediately and have excellent pricing while being kind, thorough and patient. We've had an a/c unit die at the peak of summer, which they kindly got limping along until the unit we needed was delivered, and just today they answered the phone before 8a and arrived before 10a to replace the downstairs furnace. Again, keeping it affordable even with the huge inflation of costs they are incurring. Everything is left neat and debris cleaned and they're nice to my dogs. You couldn't ask more of a company, or the individuals working for them.
Matt Foss
Sep 18, 2021
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This company installed a new AC and heating system for me last year that was supposed to include a 1-year maintenance plan. They did not show up for the scheduled maintenance visit, did not give an explanation why, and have not responded to my calls. I have been told on 3 separate occasions over the past 3 weeks that a manager will call me back; no one calls. I am upset that they breached their contract by not performing the included scheduled maintenance, but thankfully they have plenty of competitors in the area so that I can at least get it done by someone competent.
Sam T.
Aug 04, 2021
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Recently replaced my 20 year old HVAC system with a new Goodman HVAC system. Morgan and his crew were professional, knowledgeable, and hard working. Excellent, quality service. Thank you. Services: AC installation, Heating system installation
