Business Details
43 Years
experience
Emergency
services
Your Trusted Partner for Plumbing, HVAC & Electrical Solutions
Since 1983, Progressive Service Company has been a family-owned and locally operated provider of plumbing, electrical, and HVAC services across the Triangle region. With over 30 years of experience, our team of trained specialists prioritizes quality workmanship, honest communication, and 24/7 availability to address residential and commercial needs. We maintain a 100% satisfaction guarantee, backed by same-day service, a fleet of 120+ service vehicles, and an A+ rating from the Better Business Bureau.Our commitment to safety and integrity has earned recognition from the North Carolina Department of Labor, ensuring every job meets rigorous standards. As a Trane-certified HVAC provider, we combine technical expertise with personalized care, treating every customer like a neighbor. From emergency repairs to preventative maintenance, we deliver reliable solutions tailored to our clients' unique requirements.
Services
Residential Plumbing
Commercial HVAC
Emergency Electrical
Water Filtration
Tankless Water Heater Installation
Garbage Disposal Repair
Crawlspace Encapsulation
Backup Generators
Industrial Electrical
Plumbing Inspections
Details
- Year established: 1983
Highlights and features
- Family-owned since 1983 with 40+ years of combined industry experience
- Maintain an A+ rating with the Better Business Bureau
- Offer 24/7 emergency service with 120+ vehicles on standby
- Trane-certified HVAC specialists for superior heating and cooling solutions
- Recognized by the North Carolina Department of Labor for safety excellence
Associations and certifications
- Better Business Bureau (BBB)
- Trane Certified
What people say
Professional friendly service
24/7 emergency support
100% satisfaction guarantee
Knowledgeable technicians
Prompt response times
Services
Residential Plumbing
Our residential plumbing services cover everything from routine maintenance to emergency repairs. We specialize in water heater inspections, leak detection, pipe repairs, and fixture installations. With same-day service and a 100% satisfaction guarantee, our licensed plumbers ensure your home's plumbing system operates efficiently and safely.
HVAC Repair
As Trane-certified specialists, we provide comprehensive HVAC repair and maintenance for residential and commercial properties. Our technicians diagnose and fix heating, air conditioning, and ventilation issues while offering preventative care to extend system longevity and improve energy efficiency.
Emergency Electrical
Our emergency electrical services address urgent issues like power outages, faulty wiring, and electrical panel problems. Available 24/7 with rapid response times, our licensed electricians prioritize safety and efficiency to restore functionality and prevent hazards in homes and businesses.
Water Filtration
We install and maintain advanced water filtration systems to improve drinking water quality. Our solutions address hardness, contaminants, and taste issues while offering free in-home water analysis to identify specific needs and recommend customized purification options.
Tankless Water Heater
Our tankless water heater installations provide endless hot water while improving energy efficiency. Certified technicians handle proper sizing, installation, and maintenance to ensure optimal performance, with customers reporting cleaner installations and improved system reliability.
Questions
What services does Progressive Service Company Company offer?
We provide plumbing, HVAC, and electrical services for residential and commercial clients, including emergency repairs, installations, and preventative maintenance.
Are your technicians available after hours?
Yes, we offer 24/7 emergency service with technicians available 365 days a year for urgent plumbing, HVAC, and electrical issues.
Do you offer financing options?
Yes, we partner with Synchrony Bank and Wells Fargo to provide financing options for major projects like HVAC replacements and electrical upgrades.
Which areas do you serve?
We serve Raleigh, Durham, Charlotte, Greensboro, Winston-Salem, and surrounding areas in North Carolina with prompt, reliable service.
Are you certified by industry organizations?
We maintain Trane certification for HVAC services and hold an A+ rating with the Better Business Bureau for customer service excellence.
What makes Progressive different from competitors?
We combine 40+ years of experience, 120+ service vehicles, same-day appointments, and a 100% satisfaction guarantee with family-owned personalized service.
Videos
Reviews (4)
H. Rong Zhou
Jun 20, 2022
Report
Our AC didn't work and called Progressive serive. They came in the next day and did through check and give us very detail report for all the issues and the price tag for each phase of the fix/replacement. I'm very happy with their quick response and serive provided. Service: Outdoor plumbing system repair
James Hatfield
Apr 14, 2022
Report
Marcus came out and immediately diagnosed the problem. He was kind enough to educate me and answer any questions I had. At one point he even drew a diagram of how my plumbing worked so I could understand it better. Gave great suggestions on what I can do in the future to make my plumbing issues easy to deal with. Would absolutely recommend.
Chuck King
Feb 26, 2022
Report
Chris Distel came out to our home to give us a quote on installing a new heating and air unit. Chris was great, he was courteous and knowledgeable of his product. Especially appreciate the fact that he placed disposable booties over his shoes, without even being asked, before he entered our house. He explained how our system works and what options we had for replacement if we decided to go that way. Chris said he would have a quote for us on a couple of different units by the end of day and we have no doubt he will follow through on this. Chuck and Silvija
Bradley Vaughan
Feb 20, 2022
Report
Our water heater sprung a leak at 6p on a Friday evening, of course. Progressive had someone out within a couple hours. Our technician Marcus provided us with multiple options and did an amazing repair staying past 11p to complete the job. Very glad we found this company. Service: Water heater repair
