Business Details
22 Years
experience
Emergency
services
Trusted HVAC Services in Rochester, NY
High Performance Heating & Air Conditioning has been your trusted HVAC partner in Rochester, NY since 2004. Our certified technicians provide 24/7 emergency services for residential and commercial heating, cooling, and electrical systems. We specialize in AC and heat pump repair, installation, and maintenance, along with radiant floor heating, geothermal systems, and indoor air quality solutions. Our team undergoes rigorous background checks, drug testing, and ongoing training to ensure exceptional service.We guarantee 100% customer satisfaction with limited warranties on all workmanship. With free estimates and competitive pricing, we serve Henrietta, Scottsville, Mendon, Victor, Honeoye Falls, Avon, Farmington, and Livonia. Our commitment to punctuality, protective shoe coverings, and one-visit repairs demonstrates our dedication to quality. Backed by a 100% satisfaction guarantee, we combine technical expertise with personalized service to maintain your HVAC system's optimal performance year-round.
Services
AC Installation
Heating Repair
Duct Cleaning
Geothermal Systems
Emergency Service
Electrical Service
Sheet Metal Fabrication
Snow Melt Systems
Indoor Air Quality
Commercial HVAC
Details
- Year established: 2004
Highlights and features
- We offer 24/7 emergency HVAC service with certified technicians.
- Our team undergoes background checks and ongoing professional training.
- We guarantee 100% customer satisfaction with limited warranties included.
- We serve 8+ local communities including Henrietta and Victor, NY.
- We provide free estimates for all new HVAC installations.
What people say
Great job
Professional and courteous
Thorough and helpful
Knowledgeable technicians
Excellent service
Services
AC Installation
Our AC installation service ensures reliable cooling for residential and commercial properties. We offer energy-efficient systems with expert setup and configuration. Our certified technicians guarantee proper installation for optimal performance and longevity.
Heating Repair
24/7 emergency heating repair services for furnaces, boilers, and heat pumps. Our technicians diagnose and fix issues promptly to restore comfort. We service all brands with guaranteed workmanship.
Duct Cleaning
Professional duct cleaning improves indoor air quality and system efficiency. Our thorough cleaning process removes contaminants from HVAC ductwork. Technicians use specialized equipment for complete system sanitation.
Geothermal Systems
Geothermal heating and cooling systems provide energy-efficient climate control. We install and maintain earth-loop systems that leverage stable ground temperatures. This sustainable solution reduces energy costs year-round.
Emergency Service
Around-the-clock emergency HVAC service for critical system failures. Our rapid response team handles urgent repairs for residential and commercial clients. Available 24 hours a day, 7 days a week.
People
Zane
Service Technician
Experienced HVAC technician specializing in thermostat setup and system maintenance. Provides clear explanations and thorough furnace and AC cleaning services.
Joe M.
Duct Cleaning Specialist
Duct cleaning expert known for thoroughness and customer comfort. Completes detailed ductwork cleaning while maintaining professional demeanor during extended service visits.
Phil
HVAC Technician
Skilled technician providing comprehensive duct cleaning services. Demonstrates kindness and professionalism during residential service calls.
Zana Aziz
Service Technician
Punctual and courteous technician specializing in furnace maintenance. Provides detailed explanations of service procedures and future maintenance requirements.
Questions
What HVAC services do you offer?
We provide AC and heating installation, repair, and maintenance, duct cleaning, geothermal systems, and 24/7 emergency service for residential and commercial clients.
Are you available for emergencies?
Yes, our 24/7 emergency service responds to critical HVAC failures at any time, ensuring prompt restoration of heating or cooling systems.
Do you service all HVAC brands?
We service and repair all makes and models of HVAC equipment, regardless of brand, with technicians trained on various system types.
What areas do you serve?
We serve Rochester, NY and surrounding communities including Henrietta, Scottsville, Mendon, Victor, Honeoye Falls, Avon, Farmington, and Livonia.
Do you offer financing options?
Yes, we provide financing options for HVAC installations to help customers manage the cost of new system upgrades.
What makes your technicians qualified?
Our technicians undergo background checks, drug testing, and ongoing training. They're certified to handle all HVAC system types and brands.
Videos
Reviews (5)
Googlec Ventura
Jun 20, 2022
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Came early with permission, then quick diagnosis with up front understanding and got ot done. fast. We are very happy! Service: A/C system repair
Nicholas James
Jun 06, 2022
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Gary was great. High performance was recommended to us by my father in law. They came on time, ready to work. Finished our A/C install with no hassle or worries. Thank you
Chris Payne
May 28, 2022
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Hydronics floor heating install and repair. We had 2 employees out for a quote and 2 employees out for install. Our 2009 system was failing at multiple spots. All of the employees were knowledgeable and able to communicate well regarding our complicated system. The work was well done and cleaned up. We just finished the install and have several items to have fixed. 1. A slow leak in one of the many new soldered joints. 2.
A question about the level and type of antifreeze in our system 3. Finding out about the paperwork for an RG&E rebate. I imagine all the items will be addressed in the near future. The service was prompt and easy to schedule. They were not able to give me any break down of the service though. Both the quote and the invoice only has one amount for the entire job. I think the service was over priced.
I looked up the cost online of most the parts used and was not able to get near the $9K job. Given the complexity of our system and previous unsatisfactory service from another major vendor I decided to pay the price.
A question about the level and type of antifreeze in our system 3. Finding out about the paperwork for an RG&E rebate. I imagine all the items will be addressed in the near future. The service was prompt and easy to schedule. They were not able to give me any break down of the service though. Both the quote and the invoice only has one amount for the entire job. I think the service was over priced.
I looked up the cost online of most the parts used and was not able to get near the $9K job. Given the complexity of our system and previous unsatisfactory service from another major vendor I decided to pay the price.
Peg Collins
May 07, 2022
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I just needed routine maintenance, but they came right out the next day. Great communication - sent a text when Joe was on his way. Joe was efficient and helpful explanations of what he was doing. Highly recommend. Service: HVAC system maintenance
Myounghee Cho
Mar 15, 2022
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The service man - Joe M was great! Also, I really appreciate the lady who answered my calls with a lot of kindness and patience. I didn't feel that Iast summer when I used High Performance service for the first time (probably, I was in panic), but now I feel your service is great! I will recommend, when I need to, your service to others that I know. Thank you!
