Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Rochester, NY
Betlem Residential has been dedicated to providing exceptional heating, ventilation, and air conditioning services since 1923, establishing a legacy of trust and reliability in the Rochester, NY area. Our team of NATE-certified technicians brings decades of combined expertise, ensuring every installation, repair, and maintenance task is completed to the highest industry standards. We specialize in offering top-tier York, Bryant, and Fujitsu products, tailored to enhance home comfort while prioritizing energy efficiency. Our commitment to 24/7 emergency service underscores our dedication to customer satisfaction, ensuring households remain comfortable year-round. With over a century of experience, we continue to innovate while maintaining the core values of honesty, quality craftsmanship, and fair pricing that have defined our service.Our preventive maintenance programs are designed to extend system longevity, reduce energy costs, and prevent unexpected breakdowns. We serve the Greater Rochester area comprehensively, combining local market knowledge with cutting-edge HVAC solutions. Every interaction reflects our pledge to be available when you need us most, delivering prompt, professional service without hidden fees. Our reputation for excellence is built on thousands of satisfied customers who trust us to protect their homes and families. From routine tune-ups to complete system replacements, Betlem Residential remains your trusted partner for all HVAC needs, blending tradition with modern technological advancements to deliver unmatched comfort solutions.
Services
Furnace Repair
AC Installation
Heat Pump Services
Duct Cleaning
Thermostat Upgrades
Boiler Maintenance
Air Purifier Installation
Generator Services
Indoor Air Quality Assessment
Preventive Maintenance Plans
Details
- Year established: 1923
Highlights and features
- We offer 102 years of HVAC expertise serving the Rochester community.
- Our team includes NATE-certified technicians for superior technical proficiency.
- We provide 24/7 emergency repair services for urgent needs.
- We carry ENERGY STAR-rated York, Bryant, and Fujitsu products for efficiency.
- We guarantee upfront pricing with no hidden fees for complete transparency.
Associations and certifications
- NATE Certified
Services
Furnace Repair
Our technicians specialize in diagnosing and repairing all types of residential heating systems. From gas furnaces to hot water boilers, we ensure efficient operation through expert diagnostics and quality parts replacement. Our 24/7 emergency service guarantees prompt response for critical heating failures during cold seasons.
AC Installation
We install high-efficiency central air conditioning systems tailored to specific home requirements. Using brands like York and Bryant, our installations maximize cooling performance while minimizing energy consumption. Proper sizing and expert technician work ensure long-term system reliability and optimal home comfort.
Heat Pump Services
We provide comprehensive solutions for air-source, ductless, and geothermal heat pump systems. Our services include installation, seasonal maintenance, and repairs using manufacturer-certified components. These energy-efficient systems offer dual functionality for both heating and cooling needs throughout the year.
Duct Cleaning
Our professional duct cleaning removes accumulated debris and contaminants from HVAC systems. This improves indoor air quality, enhances system efficiency, and reduces allergens in living spaces. Using industry-standard equipment, we ensure thorough cleaning of all air duct components for healthier home environments.
Preventive Maintenance
Regular maintenance plans extend equipment lifespan and prevent unexpected breakdowns. Our technicians perform comprehensive inspections, lubricate moving parts, replace filters, and calibrate systems to factory specifications. These scheduled visits maintain manufacturer warranties and optimize energy efficiency for lower utility bills.
People
Eric St. John
Residential Division General Manager
With over two decades in HVAC management, Eric oversees all residential operations ensuring exceptional service delivery while maintaining Betlem Residential's legacy of excellence.
Rich Cain
Installation Supervisor
Rich leads installation teams with 18 years of hands-on HVAC experience, guaranteeing precise equipment setup and adherence to industry best practices for lasting performance.
Jeff Knier
Home Comfort Advisor
Jeff consults homeowners on optimal HVAC solutions, combining product knowledge with energy efficiency expertise to create tailored comfort systems for residential properties.
Frank Guidice
Home Comfort Advisor
With extensive local market knowledge, Frank helps clients select appropriate heating and cooling systems, focusing on long-term comfort and investment value.
Kyle Prince
Home Comfort Advisor
Kyle specializes in explaining complex HVAC technologies in accessible terms, helping homeowners understand technical specifications and maintenance requirements.
Questions
What HVAC services does Betlem Residential Residential offer?
We provide full-service HVAC solutions including furnace and AC repair, heat pump installation, duct cleaning, indoor air quality improvements, and 24/7 emergency services.
Are your technicians certified?
All service technicians are NATE-certified, ensuring the highest level of technical expertise and industry-recognized proficiency in HVAC systems.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency repair services with technicians available year-round for urgent heating or cooling system failures.
What financing options are available?
We offer various financing plans including 0% interest for qualified customers on equipment replacements and major HVAC system installations.
Which areas do you serve?
We serve the entire Greater Rochester area including suburbs like Brighton, Pittsford, Fairport, Webster, and all surrounding communities within 35 miles.
How can I schedule maintenance?
Schedule through our website, call 585.271.4328 directly, or request service via email for our maintenance plans and seasonal tune-up services.
Videos
Reviews (7)
Simply Jay
Jan 14, 2022
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Critical: Quality My furnace was installed and I kept calling back complaining that it makes this loud clicking noise and they came out saying it was fine. The noise on the new Furnace is so loud it sounds like someone is inside my house. Not only that it's so loud that the blower is loud as well. Not happy at all! Service: Heating system installation
Robert Levine
Jan 09, 2022
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We were very pleased with Paul L., the Betlem technician who checked and cleaned the furnace. Since we had acquired the house a year ago he completely explained how to efficiently maintain the unit. He trudged in the snow in our back yard to make sure of its functionality and fully explained what he had done and what we should do. His explanations left us with confidence for operating the furnce. In addition, since we have five cats he was careful not to allow them to leave the house. He gets five stars from us and Betlem is now our choice.
Lynn Barnsdale
Dec 06, 2021
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The response from Jeff at Betlam was incredible. Kirk and Dylan did a fantastic job removing our old furnace and installing the new unit. Thanks again.
Kailee Galante
Dec 03, 2021
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The guys here are really kind, friendly and professional. After a flood I lost my hot water tank and furnace and they were able to replace both in one day! I would highly recommend them to anyone
Tanthony
Nov 22, 2021
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Joe C did a thorough evaluation of my furnace and completed the repairs efficiently. He explained everything he did in a professional manner. I was totally satisfied with his work. I will definitely use Betlem residential in the future. Service: Heating system repair
Mick Amsden
Sep 21, 2021
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They installed my air conditioning. After several attempts calling them for a duct cleaning they have yet to call me back.
Brian Smith
Sep 01, 2021
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When my AC stopped, Betlem took my call at 11:32am and Nate-the technician-was on his way within hours (several other companies were booked through next week!). He showed me the steps he took to diagnose, explained what was going on and taught me what I could do to keep using my 24 year old unit. Prompt, courteous, helpful, honest. Highly recommend Betlem!
