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27 Years
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Emergency
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Your Trusted HVAC & Plumbing Partner in Grand Rapids, MI
Since 1999, Grapids Home Services has built a reputation as a trusted provider of HVAC, plumbing, and drain services in Grand Rapids, MI. Our team of licensed technicians brings over two decades of combined experience, offering same-day repairs, expert installations, and preventative maintenance tailored to local climate needs. We prioritize transparent communication, upfront pricing, and 100% satisfaction guarantees, supported by thousands of five-star reviews.

Our service partner plan provides annual tune-ups, priority scheduling, and 10% discounts on repairs, ensuring long-term comfort and reliability. With fully stocked trucks and a commitment to punctuality, we resolve 93% of issues on the first visit, treating every home with respect and professionalism.
Services
HVAC Repair Plumbing Installation Drain Cleaning Water Heater Repair Furnace Maintenance Sewer Line Replacement AC Installation Gas Line Repair Indoor Air Quality Assessment Emergency Services
Details
  • Year established: 1999
Highlights and features
  • We offer same-day service with trucks stocked to resolve 93% of repairs on-site.
  • Our team provides transparent pricing with no hidden fees or pushy sales tactics.
  • We guarantee 100% satisfaction on all HVAC, plumbing, and drain services.
  • Our Service Partner Plan includes annual tune-ups and 10% repair discounts.
  • Licensed technicians with over 20 years of combined experience in West Michigan.
What people say
Same-day service Expert technicians Transparent pricing 24/7 availability Satisfaction guaranteed
Services
HVAC Repair
Our HVAC repair services address furnace, air conditioner, and heat pump issues with same-day diagnostics and transparent pricing. Technicians resolve common problems like faulty thermostats, refrigerant leaks, and ignition failures. We service all brands, ensuring efficient operation and extended system lifespan.
Plumbing Installation
We install water heaters, sinks, faucets, and gas lines with precision and code compliance. Our licensed plumbers handle tankless water heaters, kitchen/bathroom upgrades, and repiping projects. All installations include a satisfaction guarantee and clear maintenance guidance.
Drain Cleaning
Hydro jetting, camera inspections, and trenchless sewer repair resolve clogs and pipe damage. We clear residential drains, replace damaged lines, and prevent future backups using advanced diagnostic tools and eco-friendly cleaning methods.
Water Heater Repair
Diagnosing and repairing gas and electric water heaters, including leak fixes, thermostat replacements, and sediment removal. We service traditional and tankless models, restoring hot water access within hours while ensuring safety and efficiency.
Furnace Maintenance
Annual furnace tune-ups include filter replacement, burner cleaning, and safety inspections. Preventative maintenance improves energy efficiency, reduces breakdown risks, and extends equipment lifespan, backed by a 100% satisfaction guarantee.
Questions
What HVAC services do you offer?
We provide AC and furnace repairs, heat pump installations, ductless mini-split services, and indoor air quality assessments with same-day diagnostics.
Do you service plumbing emergencies?
Yes, our 24/7 live answering ensures emergency plumbing repairs for leaks, burst pipes, and sewer backups in Grand Rapids and surrounding areas.
How can I schedule a service appointment?
Call (616) 741-3689 anytime or use our online form to book same-day HVAC, plumbing, or drain services with upfront pricing.
What financing options are available?
We offer flexible financing with approved credit for HVAC replacements, water heaters, and major plumbing projects to qualified homeowners.
What areas do you serve?
We serve Grand Rapids, Ada, Allendale, East Grand Rapids, and surrounding West Michigan communities for all HVAC, plumbing, and drain needs.
What is your Service Partner Plan?
Our annual plan includes two HVAC tune-ups, 10% repair discounts, and priority scheduling during extreme weather for consistent system performance.
Reviews (7)
Brianda Potter
May 18, 2022 Report
I can't say more nice things about this company! We reached out to our original installing AC unit company, whom cancelled on us twice in the same week and recommended we find someone else. After researching and reaching out to several companies, Grapids was the most professional, kind, and helpful! They were able to get me on the schedule for service the next day and were able to come earlier than originally scheduled which for us was PERFECT!

The office staff was so helpful and kind on the phone, and Kyle came out to service our unit. He was so professional and nice. Talked me through all of our options and diagnosed our AC problem quickly. We now have our furnace and AC unit running again. We have a plan on what needs to happen with our system in the future and plans to come out routinely to make sure we everything is working the way it should. Kyle was great and I will recommend Grapids to EVERYONE!
Jennifer Stumpo
May 13, 2022 Report
The team at Grapids is amazing! Justin came out to look over our system and diagnose the issues we were having. He was super friendly and very thorough going over all the information. We ended up needing to replace our system and they literally had their team out the next day. Brent and Harris came and replaced our furnace and A/C and again, they were very thorough. They kept me informed of where they were at in the process and after installation, walked me through everything I needed to know about our new system. Very impressed with Grapids. They will continue to get my business.
Eric Swartout
May 08, 2022 Report
Called Grapids after another company (which I will not name here) installed a new AC unit incorrectly and wouldn't honor their warranty and fix the issue. After weeks of trying to get in touch with the "other company" and failing, we finally decided to try Grapids. They answered the phones immediately and were able to come out and take a look at the system the next day. They had great communication leading up to the appointment and were able to identify and fix the issue quickly and painlessly. When all was said and done the prices for the fix were incredibly fair as well. Definitely more likely to use Grapids in the future versus going back to the "other company". Definitely recommend.
Christopher Markey
May 06, 2022 Report
Everything was great starting with the quote. The person that came out was very informative and talked me through the whole process. Then the installers were there the next day and finished my new AC and Furnace Installation. Everything looks super professionally done and doesn't look like some hackmaster came in here. Very very impressed with the service. Big shout out to Erika for the awesome job getting us the package we wanted and Brady and Jim for the awesome install! Thanks Grapids!
Vera Wilson
Apr 20, 2022 Report
They did an amazing job in our house. Begging with Tanner who did the inspection. Very professional and nice. Shane came later to our house and did a great presentation meeting all our needs. The next day the crew came in the morning and they finished on time the installation of the new furnace, AC and water heater. Brent, Brady and Jim were super friendly and professional as well. Thank you all. We are more than happy with your service PS: they sent us this beauty Cookie bouquet
Zack Simmons
Apr 11, 2022 Report
Alex was absolutely awesome, very informative and tried everything to figure out the problem. Chris, the salesman, clearly explained our options and never felt pushy. And then the techs Brady and Jim finished the project incredibly quickly and left the space looking better than it was when they came. The pricing is very fair and was lower than expected, which is always welcome. Their Service Partner Plan, at the time of posting this, is 15 dollars a month which is cheaper than some competitors and is a great deal for the perks you receive. Thanks to everyone I spoke with, you guys were excellent!
Mark H.
Mar 18, 2022 Report
Asked for a quote for a replacement AC system. They responded quickly and after the dog & pony show presented a quote for $9,400. The quote person never gave the quote in writing but said it would be emailed. Received another quote from another company and it was for $4,300 for a higher rated system. Bottom line is to always get multiple quotes!