Business Details
50+ Years
experience
Emergency
services
Premier HVAC Solutions in Plano, Texas
Since 1970, Trotter Air Services has been a family-owned and operated HVAC company dedicated to providing exceptional heating and cooling solutions for homeowners in Plano, Texas and surrounding communities. With three generations of expertise and over 50 years of combined industry experience, we specialize in HVAC installation, repair, and maintenance. Our team of 100% NATE-certified technicians delivers personalized service while maintaining a strong commitment to energy efficiency and customer satisfaction.As a Bryant Factory Authorized Dealer, we offer industry-leading products and services, including indoor air quality solutions and maintenance agreements designed to keep systems running at peak efficiency. Our reputation for honesty, reliability, and technical excellence has been built through decades of consistent, high-quality service and customer-focused problem solving.
Services
HVAC Installation
AC Repair
Furnace Maintenance
Indoor Air Quality
Thermostat Services
System Replacement
Emergency Repairs
Maintenance Agreements
Air Purification
Ductwork Solutions
Details
- Year established: 1970
Highlights and features
- Family-owned operation with 50+ years of local HVAC expertise
- 100% NATE-certified technicians for guaranteed technical proficiency
- Proven track record with 10,000+ Bryant system installations
- Comprehensive maintenance agreements for long-term system performance
- Emergency service availability for urgent HVAC needs
Associations and certifications
- Bryant Factory Authorized Dealer
- NATE-Certified
What people say
Fantastic service
Knowledgeable technicians
Prompt emergency response
Reliable installations
Professional team
Services
HVAC Installation
We provide complete HVAC installation services for both new construction and home retrofit projects. Our technicians perform detailed load calculations to ensure proper system sizing, considering factors like square footage, insulation levels, and climate-specific requirements. As a Bryant Factory Authorized Dealer, we install premium heating and cooling equipment that meets strict efficiency standards while offering customized solutions for individual home needs. Our installation process includes ductwork analysis, system orientation, and post-installation testing to guarantee optimal performance.
Maintenance Agreements
Our preventive maintenance programs help homeowners maximize HVAC system lifespan and efficiency. Each agreement includes two annual system check-ups, priority emergency service, and labor warranties on covered services. Regular maintenance reduces breakdown risks by identifying potential issues before they escalate, while coil cleaning and component inspections improve energy efficiency by up to 21%. Customers receive 10% off replacement parts and benefit from scheduled service reminders to maintain peak system performance year-round.
Indoor Air Quality
We offer comprehensive indoor air quality solutions to address common household pollutants and allergens. Our services include REME HALO Zero air purification systems, UV light installations, and high-efficiency filtration options. Technicians provide free in-home consultations and air analysis reports to identify specific contamination sources. By implementing customized air purification systems, we help homeowners reduce airborne pathogens, allergens, and volatile organic compounds that can affect respiratory health and comfort levels.
Emergency Repairs
Our emergency HVAC repair services address urgent heating and cooling system failures during extreme weather conditions. Available Monday through Friday during business hours, our technicians respond promptly to critical system malfunctions. We prioritize diagnostics and repairs for essential components like compressors, heat exchangers, and electrical controls. Recent service records show successful same-day resolution for issues including refrigerant leaks, electrical failures, and mechanical breakdowns affecting system functionality.
Thermostat Services
We specialize in thermostat installation, programming, and maintenance for residential HVAC systems. Our technicians work with both traditional programmable models and advanced smart thermostat technologies that integrate with home automation systems. Services include system compatibility assessments, programming configuration for energy savings, and component troubleshooting for malfunctioning units. We install Bryant Evolution Connex thermostats and provide customer education on optimal temperature control strategies to improve comfort while reducing energy costs.
Questions
What HVAC services do you offer in North Texas?
We provide complete heating, air conditioning, and indoor air quality services including installation, repair, and maintenance agreements for residential customers in Plano and surrounding areas.
Are your technicians certified for HVAC work?
Yes, all our technicians are 100% NATE-certified and factory-trained through Bryant's technical programs to ensure proper service execution.
Do you offer emergency HVAC repair services?
We provide same-day emergency service for urgent heating and cooling system failures during regular business hours.
What financing options are available for HVAC systems?
We offer financing programs to qualified customers for new system installations and major replacement projects through partnered financial institutions.
How can I schedule HVAC maintenance?
Customers can schedule preventive maintenance through our online portal, by phone at 972-424-9233, or by completing the contact form on our website.
What areas do you service for HVAC work?
We serve Plano, McKinney, Frisco, Allen, and all surrounding North Texas communities including Dallas, Garland, and Richardson.
Reviews (4)
Diane M.
Jan 25, 2022
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Our unit stopped working during one of the hottest time over a holiday weekend. We called Trotter Air and they promptly returned our call and scheduled a service call. They were able to add the refrigerant due to a slow leak and provide cool air for immediate relief. We knew it was only a matter of time before we were calling them back again, so we decided to replace the aged unit. We compared their bid with others and reviewed comments about their service level.
They were on time and replaced the unit within a few hours returning the next day to show us how to use/set the new thermostat. We experienced an issue with the unit not cooling to the temperature expected after setting a timed schedule. All we had to do was call and they were back at the house the same day. They reviewed the readings throughout the house and determined it must be a faulty new thermostat and replaced it. They did not stop until they determined the issue. Their attention to detail and customer service was truly awesome. I would recommend Trotter Air Services without hesitation.
They were on time and replaced the unit within a few hours returning the next day to show us how to use/set the new thermostat. We experienced an issue with the unit not cooling to the temperature expected after setting a timed schedule. All we had to do was call and they were back at the house the same day. They reviewed the readings throughout the house and determined it must be a faulty new thermostat and replaced it. They did not stop until they determined the issue. Their attention to detail and customer service was truly awesome. I would recommend Trotter Air Services without hesitation.
Gary Beach
May 31, 2021
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I've used these guys literally for decades and on three houses. It's family owned and mainly grows by customers recommending them for their quality service and work. Next time I need heating / air conditioning or duct work done, this is who I'll call.
Jacob Morningstar
Nov 12, 2020
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I am genuinely baffled by All the stellar review on the page. I wonder, did they never encounter a poor job by the man running the company? Did he manage to fool them and tell them it isn't his fault? Did he pay them? Are they related? This business isn't worthy of 1 STAR. This man will leave you high and dry if there is a problem. He will NOT admit that he delivered a poor job. He will brush you off like the cockroach he thinks you are and will not take responsibility for mistakes and poor jobs! He will also charge you $$$$ more than other services I've used. a friendly advice: DO YOURSELF A FAVOR Find someone else you know will be there in case they delivered a poor job!
Shawn Schietroma
Jun 24, 2019
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We've been a customer for over 10 years which is what makes this review important. We recently had a problem with our A/C due to some work done at the house by other people. Sean & Chris came to the house more than once testing different things until they found the root causes. It's rare that people treat a problem you are having like it's happening to them, but that is how this problem was treated. Very much appreciated and highly recommend Trotter Air.