Business Details
12 Years
experience
Emergency
services
Custom Granite & Marble Countertops in Raleigh, NC
At The Rock Tiles Doctor, we have been serving the Triangle area since 2014 as a family-owned business dedicated to providing premium natural stone solutions. Our expertise spans fabrication, installation, and maintenance of granite, marble, and quartz surfaces, with a focus on kitchen and bathroom remodeling. Founder Nelson Mendez established the company to deliver unique, high-quality remodeling services while maintaining a customer-first approach. Our team, including Nelsons wife Patricia and daughter Alejandra, treats every project as a priority, ensuring attention to detail and property care. We specialize in countertops, cabinets, and stone restoration, combining technical skill with a commitment to using premium materials.Our processes include free design consultations, 3D templating, and a proprietary 3-in-1 maintenance product for long-lasting results. Fully licensed and insured, we prioritize efficiency, punctuality, and budget-friendly pricing without compromising quality. Our reputation as reliable specialists is built on client referrals and testimonials highlighting our professionalism and craftsmanship. With over a decade of experience, we remain committed to excellence in every project, from residential to commercial spaces.
Services
Granite Countertops
Marble Installation
Quartz Surfaces
Cabinet Refacing
Stone Repair
Details
- Year established: 2014
Highlights and features
- We offer over a decade of specialized experience in natural stone fabrication.
- Our family-owned team prioritizes personalized attention to every project.
- We provide free design consultations and 3D templating for precision.
- Our proprietary 3-in-1 cleaner/polisher protects stone surfaces long-term.
- Fully licensed, insured, and committed to on-time service delivery.
What people say
Excellent craftsmanship
Competitive pricing
Timely installations
Knowledgeable staff
Personalized service
Services
Granite Countertops
Our granite countertops combine durability with aesthetic appeal, offering unique textures and patterns. Ideal for kitchens and bathrooms, these surfaces resist heat and scratches while enhancing home value. We handle full installation from selection to polishing.
Marble Installation
Marble installations provide timeless elegance, perfect for countertops and fireplace surrounds. We ensure proper sealing to maintain beauty and durability. Our team expertly fabricates and installs custom marble pieces tailored to client preferences.
Quartz Surfaces
Quartz surfaces offer low-maintenance elegance with a wide variety of colors and patterns. We specialize in quartz countertops that resist staining and require minimal upkeep, ideal for busy households and commercial spaces.
Cabinet Refacing
Cabinet refacing refreshes kitchens by updating surfaces while preserving existing structures. We pair new countertops with refaced cabinets for cohesive, cost-effective transformations that modernize spaces efficiently.
Stone Repair
Stone repair services address cracks, chips, and stains in granite, marble, and quartz. Using specialized techniques, we restore surfaces to their original condition, extending lifespan and maintaining aesthetic integrity.
People
Nelson Mendez
Owner | CEO
Nelson Mendez founded The Rock Tiles Doctor in 2014 after decades in the stone industry. His expertise in fabrication and client-focused approach drive the company's success. He oversees daily operations and ensures quality standards.
Patricia Mendez
Co-Founder
Patricia Mendez co-founded the company, managing client relations and scheduling. With deep knowledge of stone products, she ensures seamless communication and customer satisfaction. Her attention to detail enhances project efficiency.
Alejandra Mendez
Project Coordinator
Alejandra Mendez supports operations as project coordinator, ensuring timely project completion. She bridges client needs with technical execution, leveraging her understanding of stone properties to optimize outcomes.
Questions
What is the process for installing new countertops?
We begin with a free consultation and 3D templating. After design approval, we fabricate and install countertops in 3-5 days.
Do you service both residential and commercial clients?
Yes, we provide stone solutions for homes, offices, and businesses across the Triangle area.
How do I maintain granite or marble surfaces?
We recommend using our TRTD 3-in-1 product daily and resealing marble every 2 years for optimal protection.
Can you repair existing stone surfaces?
Yes, our team repairs chips, cracks, and stains in granite, marble, and quartz with minimal disruption.
Are you licensed and insured?
Yes, we are fully licensed, insured, and trained to ensure client safety and project reliability.
What areas do you serve?
We serve Raleigh, Durham, Chapel Hill, and surrounding areas in North Carolina.
Reviews (4)
Silvia Gallo
Oct 23, 2021
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Hello Triangle: We discovered The Rock Tiles Doctor by referral. We had a terrible experience with another Raleigh solid surface company. The Family at TRTD are so lovely. Talented, Kind hard working and execute/deliver what you ask for and expect from a pro. We are so happy with our Marble tables! Killer Queen Wine Bar in DownTown Durham is a prettier spot thanks to them.
Natalie Pearce
Jul 19, 2021
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The Rock Tiles Doctor did a phenomenal job with my kitchen & laundry room countertops! From the very beginning their communication was great, they showed up when they said they would (which unfortunately is rare these days!) and they delivered an amazing job! This crew is highly knowledgeable & precise. If you're looking for new countertops, I 100% recommend this company!
Leonor Clavijo
Jun 20, 2018
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I really enjoyed working with The Rock Tile Doctor. We had a sort of complicated job with our wood floors. Instead of a lot of shrugging and hesitation Nelson and his crew went after the problem and solved it without drama. Always reachable. Always returned calls and very affordable Came up with solutions. Because you always need solutions in this business. Thanks for a wonderful service.!
Mayra Mandler
Sep 17, 2017
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I had tile floors and carpet done by Nelson. Inhad heard good things about him, and was happy with his work when he did a granite counter top. This time, Hiswork wasn't what he had offered, he used very cheap quality products for the carpet that he installed in our house. When confronted by me after I had to ask two other conpanies about their opinion, he only made up escuses. His work style is very dirty, he left a mess without any concern about taking care of things. Did a mediocre work with tile the tile floors. You have to be on top of him every step of the way to see things done.
