Business Details
50+ Years
experience
Emergency
services
Your Trusted Ocala HVAC Experts
Established in 1964, we are a family-owned HVAC company serving Ocala, Marion County, The Villages, and Central Florida. Our team of licensed technicians specializes in residential and commercial heating, cooling, and pool heater services, prioritizing 24/7 emergency support for CARE CLUB MEMBERS without overtime charges. With over six decades of experience, we focus on delivering reliable repairs, precision tune-ups, and maintenance plans using top-tier brands like Ruud and Hayward.Our commitment to quality extends to duct and dryer vent cleaning, indoor air quality solutions, and energy-efficient system installations. We emphasize transparency, customer education, and long-term equipment reliability through our Care Club membership benefits, including priority service and parts warranties. Backed by 389 Google reviews highlighting fast response times and honest service, we maintain a reputation as one of Ocala's most trusted HVAC providers.
Services
Residential HVAC
Commercial HVAC
Pool Heater Repair
Duct Cleaning
Maintenance Plans
Details
- Year established: 1964
Highlights and features
- We offer 24/7 emergency service with no overtime charges for Care Club members
- Our technicians are factory-trained for brands like Ruud and Hayward
- We provide precision tune-ups with 19-point inspection procedures
- Our Care Club membership includes 15% repair discounts and priority service
- We maintain 389+ verified Google reviews highlighting fast, honest service
Associations and certifications
- CAC056996
What people say
Fast service
Honest technicians
No overtime charges
Reliable repairs
Professional staff
Services
Residential HVAC
We provide comprehensive residential heating and cooling solutions including system installation, repair, and maintenance. Our technicians handle all makes and models, ensuring optimal performance through precision tune-ups and emergency repairs. With 24/7 service availability for Care Club members, we prioritize energy efficiency and system longevity while maintaining factory warranty standards for brands like Ruud and Hayward.
Commercial HVAC
Our commercial HVAC services cater to businesses in Ocala and surrounding areas with specialized installation, maintenance, and repair solutions. We address large-scale systems through scheduled maintenance plans and emergency response protocols, ensuring minimal downtime for commercial operations. Our team works with property managers to implement energy-efficient upgrades and compliance-focused service strategies tailored to business needs.
Pool Heater Repair
We specialize in pool heater sales, installation, and repair services for Hayward, Pentair, and Raypack systems. Our technicians diagnose and fix heating issues to maintain comfortable pool temperatures year-round. We offer warranty service and replacement recommendations based on energy efficiency metrics, ensuring reliable performance for residential and commercial pool owners in Central Florida's climate.
Duct Cleaning
Our air duct and dryer vent cleaning services improve indoor air quality and system efficiency through professional debris removal. Using specialized equipment, we clean residential and commercial ventilation systems to reduce allergens and fire hazards while optimizing airflow. The service includes thorough inspection of ductwork accessibility and recommendations for maintaining clean air pathways post-cleaning.
Maintenance Plans
The Ohac Care Club provides preventive maintenance plans with 19-point system inspections, priority service scheduling, and repair discounts. Members receive annual tune-ups covering burner assembly cleaning, thermostat calibration, and coil maintenance to extend equipment lifespan. The plan includes 24/7 emergency access without overtime fees, transferable agreements, and two-year parts/labor warranties on repairs.
People
Charlie Chappel
Technician
With decades of HVAC experience, Charlie Chappel leads our technical team in delivering expert system diagnostics and repairs. He specializes in complex heating solutions and trains technicians on factory-certified service protocols for major equipment brands.
Joy Chappel
Office Support
Joy Chappel manages customer service operations, ensuring efficient appointment scheduling and client communication. Her 20+ years in HVAC administration support our commitment to prompt, organized service delivery for residential and commercial clients.
Questions
What HVAC services do you offer for residential customers?
We provide complete residential HVAC solutions including system installation, repair, maintenance, duct cleaning, and indoor air quality improvements. Emergency service is available 24/7 for Care Club members.
Do you service commercial HVAC systems?
Yes, we handle commercial heating, cooling, and ventilation systems with tailored maintenance plans, emergency repairs, and energy efficiency upgrades for businesses in Ocala and surrounding areas.
What are Care Club maintenance plan benefits?
Care Club members receive annual precision tune-ups, 15% repair discounts, priority service scheduling, two-year parts/labor warranties, and 24/7 emergency service without overtime charges.
How quickly can you respond to HVAC emergencies?
Our emergency team typically arrives within 45 minutes of dispatch, with multiple reviews confirming 30-minute response times during peak summer service calls in Central Florida.
Do you repair pool heaters?
Yes, we service all major pool heater brands including Hayward, Pentair, and Raypack with factory-trained technicians providing warranty-compliant repairs and replacement recommendations.
What payment methods do you accept?
We accept major credit cards, cash, and financing options for HVAC installations and major repair services. Specific payment terms are discussed during service estimate consultations.
Reviews (7)
Toni Roberts
Jun 03, 2022
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VERY HIGH! They installed my HVAC system three years ago, and I've had them do routine maintenance each year, but on Saturday when I had a blocked drain line, they charged me $215 for less than 45 minutes here. which is over $280 an hour. I called four other places, and it ranges from $65-125 for the same service. I asked them to adjust it and they refused, not even willing to consider it to keep a customer.
Joseph Torres
Jan 20, 2022
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Critical: Professionalism They installed a part on my hot water heater the next day it burned everything and they refused to fix it because they can't prove it burned because of them when there the only ones that had there hands in it I do not recommend them at all Service: Installation
Karim Datu
Oct 22, 2021
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Theremostat replaced by them charges of just equipment was 170% markup I understand they need to make money but 170% markup is robbery i could have understand if the charges were inclusive service call but nope it was separate I will go to better business bureau and complin there too Very Poor value and straight up robbery
Douglas Farr
Oct 01, 2021
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I called this morning and by noon a technician was here and about a half hour and cool air conditioning again! Thank you Ocala Air and Heat you're the best! Services: AC maintenance, Thermostat repair, AC repair
Danielle Sherer
Sep 29, 2021
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Eddie was our technician, he had great customer service, was right on time, and fixed our issue right away. I would absolutely recommend Ocala Heating and Air Conditioning, they are honest, hardworking and reliable!
Wendy Bozeman
Sep 15, 2021
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I have used Ocala Heating & Air for a few offices over the years. I called Monday at 10 am and they were at my office by 12;30 pm! From the moment you call in the service call, updating me with text and photo of the Technician, they are WONDERFUL! HIGHLY RECOMMEND Thank you as we now have A/C again. Wendy Bozeman Ocala Travel Service, LLC
Maureen Amengual
Aug 16, 2021
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Kudos to Charlie, Owner of Ocala Air & Heating. He stood by his word and fully refunded me for a defective thermostat that was installed recently at my home. He is definitely a man of his word!
