Business Details
Emergency
services
Your Trusted HVAC Partner in Columbia, SC
Cool Care Heating, Air, Plumbing & Refrigeration is South Carolinas premier locally owned home services company specializing in residential and commercial HVAC, plumbing, and refrigeration solutions. Established with a commitment to excellence, we employ NATE-certified technicians and hold industry-leading certifications, including BPI GoldStar Contractor status and Bryants Southeast Dealer of the Year recognition. Our team undergoes rigorous training through the Comfort Institute and adheres to the International Mechanical Code, ensuring compliance with national standards.We prioritize a whole-home approach to service, focusing on energy efficiency, indoor air quality, and customer satisfaction. Recognized by the Better Business Bureau with an A+ rating, we combine advanced technology like Aeroseal duct sealing with personalized service to deliver reliable, long-term solutions. Our mission emphasizes integrity, family values, and community involvement, reflected in our partnerships with local charities and dedication to sustainable practices.
Services
HVAC Maintenance
Duct Sealing
Indoor Air Quality
Plumbing Repairs
Generator Installation
Energy Audits
Water Heater Services
Emergency Repairs
Highlights and features
- We offer 24/7 emergency HVAC and plumbing services with same-day appointments.
- Our team holds BPI GoldStar Contractor and NATE certifications for industry-leading expertise.
- We guarantee 100% financing options for approved customers on HVAC and plumbing jobs.
- We are the only South Carolina company inducted into the Energy Star Century Club.
- Our technicians undergo continuous training to stay ahead of evolving technologies.
Associations and certifications
- BPI GoldStar Contractor
- NATE Certified
- Better Business Bureau A+
What people say
24/7 emergency service
NATE-certified technicians
Energy savings reported
Professional staff
Quick response times
Services
HVAC Preventive Maintenance
Our preventive maintenance plans ensure HVAC systems operate at peak efficiency year-round. NATE-certified technicians perform comprehensive inspections, filter replacements, and system optimizations to reduce energy costs and prevent breakdowns. Regular maintenance extends equipment lifespan while improving indoor air quality through cleaner ductwork and components. Clients benefit from priority scheduling and discounted repair rates under our maintenance agreements.
Aeroseal Duct Sealing
Aeroseal technology permanently seals air duct leaks using NASA-developed polymer sealant. This non-invasive process improves energy efficiency by up to 30%, reduces utility bills, and enhances indoor air quality by preventing contaminant infiltration. The patented method reaches inaccessible leaks and carries a 10-year warranty, making it more effective than traditional mastic sealing techniques for both residential and commercial applications.
Indoor Air Quality Solutions
We install advanced air purification systems and humidity controls to combat allergens, mold, and pollutants. Our solutions include HEPA filters, UV germicidal lights, and whole-home dehumidifiers that work with existing HVAC systems. These technologies address health concerns related to poor indoor air quality while maintaining optimal comfort levels through balanced humidity and contaminant removal.
Emergency Plumbing Services
Available 24/7 for urgent plumbing issues including leaks, clogs, and water heater failures. Our certified plumbers use diagnostic cameras and pressure testing to identify hidden problems before implementing lasting repairs. We offer complimentary inspections for suspected system issues and maintain a fleet of fully stocked service vehicles to ensure rapid response times for both residential and commercial clients.
Whole-Home Generators
Generac automatic standby generators provide uninterrupted power during outages. Systems range from essential circuit coverage to full home protection, with smart load management and mobile monitoring capabilities. Our installations include 5-year warranties, corrosion-resistant enclosures, and purpose-built engines designed for extended operation during severe weather events affecting South Carolina.
People
Kenny Wardlaw
Vice President
With over 25 years in HVAC leadership, Kenny holds multiple certifications including Master Mechanic, Healthy Air Specialist, and BPI Envelope Professional. He oversees technical training and quality control at Cool Care.
Questions
What HVAC maintenance services do you offer?
We provide comprehensive preventive maintenance including coil cleaning, refrigerant checks, electrical inspections, and system efficiency testing for both residential and commercial clients.
Do you offer financing options for HVAC installations?
Yes, we provide 100% financing options starting at $100/month for approved customers on HVAC and plumbing projects.
How does Aeroseal duct sealing work?
Aerosolized polymer sealant is injected into ductwork to permanently seal leaks from inside, improving energy efficiency by up to 30% without invasive procedures.
Are your technicians certified?
All technicians are NATE-certified with additional specialized training in Bryant systems, refrigeration, and indoor air quality solutions.
What areas do you service?
We serve Columbia, the Midlands region, Lowcountry areas, and all of South Carolina with prompt HVAC and plumbing services.
Do you provide emergency services?
Yes, our 24/7 emergency service responds to HVAC and plumbing crises with same-day appointments available across South Carolina.
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Reviews (5)
Derek Scott
Jun 25, 2022
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The technician Mark was very knowledgeable, efficient, and professional. He took time to talk me through what the issue was, and what future maintenance might be needed to keep my AC unit working. Service: Repair HVAC
Y. M.
Jun 24, 2022
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I used this business is the worst you can have to take care you AC need. All they care is about the money. I'm regretting have used them since the first time. Keep away from this business. They are very expensive and no professional at all.
Courtney Martin
Jun 20, 2022
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Cool Care is hands down the best around! We have used them for years and wouldn't trust anyone else. We have had all kinds of things done from a new unit to moving vents when we remodeled and everything in between. Their customer service is top notch and everyone is so kind and respectful. You can really tell that they value each and every customer. I Highly recommend them to anyone.
Leigh Timmerman
Jun 06, 2022
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Clayton Curtin is an excellent technician. Professional, Communicative, on time (early, in fact, which was fantastic), and he fixed my system quickly. Thanks for the great service, Clayton. It's nice to have my A/C back! Edit to add: 6/2/22 Mark McKellar came out to solve another issue-he was extremely thorough and informative about what was going on with my system. After diagnosing and fixing the problem, he gave me the full run-down, pictures included, on what was happening with my AC, which was greatly appreciated. Thanks Mark! Superb service!
Clarence Carter
Jun 06, 2022
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Critical: Quality Asked the technician to repair the leak on my unit. Instead he filled the unit with Freon without repairing the leak cost me over $700. Now it hasn't been 90 days and I'm spending more money due to an incompetent technician. Service: HVAC system maintenance
