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Business Details
34 Years
experience
Emergency
services
Your Trusted HVAC Partner in Columbia, SC
Since 1992, we have been serving families and businesses in the Midlands with a commitment to honest advice, fair pricing, and top-notch HVAC expertise. Starting from a small Newberry office, we grew into a 16,000 sq. ft. facility while maintaining our core values of honesty, integrity, and quality. Our in-house trained technicians deliver expert service for residential and commercial HVAC systems, prioritizing repairs over unnecessary replacements.

We treat every customer like a neighbor, advocating for valid warranty claims and offering transparent pricing. With 24/7 emergency support and a focus on local needs, we build lasting relationships through reliability and community investment.
Services
AC Repair Heating Repair Mini Split AC Installation Indoor Air Quality HVAC Maintenance Commercial HVAC HVAC Financing Emergency HVAC Repair AC Installation Heating Installation
Details
  • Year established: 1992
Highlights and features
  • We prioritize cost-effective repairs over unnecessary replacements.
  • Our in-house trained technicians handle all major HVAC systems.
  • Locally owned with decades of community-rooted service.
  • 24/7 emergency support for urgent HVAC breakdowns.
  • Transparent pricing with no hidden fees or sales pressure.
What people say
Fast response times Clear pricing 24/7 availability Expert technicians No hidden fees
Services
AC Repair
Our AC repair services address cooling system failures promptly across Columbia, SC. With 24/7 emergency availability, we diagnose issues like refrigerant leaks, compressor malfunctions, and thermostat problems. Technicians use hands-on training to deliver fast, accurate fixes for all major brands, prioritizing cost-effective solutions over unnecessary replacements. Service includes transparent diagnostics, upfront pricing, and guaranteed workmanship.
Heating Repair
We provide urgent heating repairs for gas furnaces, electric systems, and heat pumps throughout the Midlands. Our in-house trained technicians handle igniter failures, blower motor issues, and heat exchanger problems. Emergency service operates daily with same-day visits when possible. Each repair includes system checks, safety inspections, and clear explanations of required fixes before work begins.
Commercial HVAC
Tailored HVAC solutions for Columbia businesses include 24/7 emergency repairs, system installations, and preventive maintenance plans. Our NATE-certified technicians work with all commercial equipment types, offering energy efficiency audits and customized service agreements. Commercial clients receive priority scheduling, detailed documentation, and dedicated account management for multi-unit properties.
Mini Split AC Installation
We install energy-efficient mini-split systems for homes and businesses without existing ductwork. Our experts perform zone load calculations to determine optimal system sizing and placement. Service includes selecting appropriate indoor/outdoor units, refrigerant line installation, and smart thermostat integration. Financing options available for residential and commercial clients seeking targeted cooling solutions.
HVAC Maintenance Plan
Our maintenance plans extend equipment lifespan through bi-annual inspections and tune-ups. Technicians perform filter replacements, coil cleaning, refrigerant checks, and safety inspections. Members receive priority emergency service, 24/7 availability, and labor-cost coverage through extended warranties. Plans reduce breakdown risks by addressing minor issues before they escalate into major failures.
People
Rich Mitchell
Founder
Founded Carolina Comfort in 1992 with a vision to deliver honest HVAC service. Built the company from a Newberry office to a 16,000 sq. ft. Columbia facility while maintaining core values. Advocates for customer-first practices and community investment.
Cole Mitchell
General Manager
Oversees daily operations and technician training programs. Developed hands-on HVAC training boards to replicate real-world scenarios. Focuses on technical excellence, customer satisfaction, and maintaining family-owned business principles.
Randy Mitchell
Service Manager
Manages service quality standards and technician development. Implements morning training sessions for ongoing skills enhancement. Emphasizes first-time repair accuracy and customer communication best practices.
Questions
How do I know if I need a repair or replacement?
We evaluate system age, repair history, and efficiency before recommending replacements. If repairs exceed 50% of replacement cost or systems exceed 10-15 years, we suggest new installations.
How long does AC installation take?
Most AC installations complete in one day. Complex jobs involving ductwork modifications take 1-2 days. We provide clear timelines during initial consultations.
Do you service all HVAC brands?
We work with all major brands including Lennox, Carrier, Trane, Goodman, and Heil. Technicians receive ongoing training for modern system technologies.
Are financing options available?
We offer 0% APR financing for qualified homeowners and flexible payment plans for others. No credit issues prevent access to financing.
Will new HVAC lower energy bills?
Modern systems with high SEER/AFUE ratings reduce energy consumption by 20-40%. Upgrades include variable-speed technology and smart thermostat integration for optimized efficiency.
What emergency services are offered?
24/7 emergency HVAC service operates year-round. We dispatch technicians promptly for complete system failures, prioritizing safety and comfort restoration.
Reviews (4)
Mrs. U.
Jun 04, 2022 Report
OMG! Please keep Yassine (service tech)on your staff. He was amazing and very thorough with his work. He explained why the process took him longer than what I'm used to. Previous techs did not do the things Yassine did. I would like to have him come out to service my unit every time we are scheduled. Excellent work and very professional! please make sure he does all of my service calls, thank you. oh one more thing he discovered things with my unit outside and in the attic that should have been taken care of in previous visits.

I'm glad my unit did not malfunction from negligence of previous techs because we just purchased this home in 2020 brand new build, we all know that can be a high price to pay if so. Thank you again!
Georgia Edmiston
Apr 05, 2022 Report
Kevin was awesome. This HVAC system is new for me and he did a great job of explaining it. I hope he will continue to be the person who keeps our HVAC system running smoothly. Thank you, Carolina Comfort, for sending us such a good technician. Service: HVAC system maintenance
Erica Bensley
Mar 12, 2022 Report
My husband and I noticed our house was very warm Sunday evening, and our thermostat was set but the temperature in our home was reading much hotter! I called Carolina Comfort expecting to just make an appointment for someone to come out in the morning, but she let me know a technician would call me to assess the situation. I received a call from Alex A. Who said he could come that night to see why our house wasn't cooling!

I was very impressed and thankful that there was a technician that was available so late at night to check out our unit and see what was wrong. After completing a job ahead of us, Alex showed up and diagnosed our problem right away and fixed it quickly! He was very knowledgeable, professional, and had great customer service! I'm glad I called this company and my family and I are now sleeping comfortably tonight in a cool air conditioned home thanks to Alex! We will definitely use this company for any of our needs in the future!
Eric Wornham
Feb 14, 2022 Report
I just completed a total rip and replace of my entire HVAC system. Brian Robinson was my sales contact and he was incredible. Explained the entire system and process, and answered all my questions. The installation crew was professional, super clean and very respectful and completed the entire job in 4 days. My wife and I are no longer coughing and feel we now have a quality system. I highly recommend Carolina Comfort for all your needs and please reach out to Brian if you want excellent service and straight talk. He made the complex, seem simple and it was! Thank You Brian and I will tell everyone I know the great job you did and how you put the customer first!