Business Details
50+ Years
experience
Emergency
services
Trusted HVAC Contractors in Los Angeles Since 1945
For 80 years, Brody-Pennell has been a trusted name in Los Angeles for reliable HVAC solutions. Established in 1945, we have built a legacy of excellence through our commitment to customer satisfaction and technical expertise. As the longest-standing Carrier dealer in the region, we blend decades of experience with cutting-edge technology to deliver heating, cooling, and air quality services. Our team of NATE-certified technicians adheres to the highest standards of professionalism, offering 24/7 emergency support and personalized consultations.We prioritize transparency, using collared uniforms, shoe covers, and clear communication to ensure every client feels respected and informed. With 14 consecutive Carrier Presidents Awards and a 75-year partnership with Carrier, we combine industry recognition with local community focus. Whether addressing urgent repairs or installing energy-efficient systems, we guarantee professionalism, accuracy, and lasting value for residential and commercial clients across Southern California.
Services
AC Repair
Heater Installation
Heat Pump Maintenance
Duct Cleaning
Furnace Repair
Thermostat Replacement
Indoor Air Quality
Emergency HVAC Service
HVAC Maintenance Plans
Ductless Systems
Details
- Year established: 1945
Highlights and features
- 80 years of local HVAC expertise with 75+ years as a Carrier dealership
- 24/7 emergency service with rapid response times
- Carrier Presidents Award winners for 14 consecutive years
- NATE-certified technicians with background checks and drug testing
- Transparent communication with collared uniforms and shoe covers
Associations and certifications
- Carrier Factory Authorized Dealer
- NATE Certified
What people say
Polite and helpful technicians
24/7 emergency availability
Thorough explanations of repairs
Prompt service window adherence
Professional attire and demeanor
Services
AC Repair
Our certified technicians diagnose and fix all AC issues with precision and speed. We use advanced tools to identify refrigerant leaks, compressor failures, and thermostat malfunctions while explaining each step clearly. Customers benefit from same-day repairs, transparent pricing, and lifetime system performance checks that prevent future breakdowns during Los Angeles' hottest days.
Heater Installation
We install high-efficiency heating systems tailored to Southern California homes and businesses. Our process includes load calculations, equipment selection guidance, and seamless installation with minimal disruption. Clients receive energy savings estimates, 10-year warranties on parts, and post-installation efficiency testing for optimal winter comfort.
Heat Pump Maintenance
Regular heat pump maintenance extends equipment lifespan and improves energy efficiency. Our technicians clean coils, check refrigerant levels, and lubricate moving parts during bi-annual visits. This proactive service reduces repair costs by 40% and ensures consistent temperature control for residential and commercial spaces.
Duct Cleaning
Professional duct cleaning removes allergens and improves indoor air quality across Los Angeles. Using truck-mounted vacuums and HEPA filters, we extract dust buildup from ventilation systems. This service enhances HVAC efficiency by 25% while reducing respiratory irritants for homes with pets or allergy sufferers.
24/7 Emergency Service
Our round-the-clock emergency service addresses critical HVAC failures with urgency. A dedicated team responds within two hours for complete system diagnostics and temporary solutions. Residential and commercial clients receive priority scheduling during extreme weather events to prevent property damage and health risks.
People
Kevin Lopez
Senior HVAC Technician
Kevin Lopez brings 15 years of HVAC expertise to Brody Pennell, specializing in complex system diagnostics. He educates clients on energy-saving practices while maintaining a 98% first-time repair success rate. Kevin's patient approach and technical proficiency have earned him over 200 five-star reviews.
Javier N
Certified Technician
Javier N combines NATE certification with personalized service, explaining technical details in accessible terms. He completes 90% of repairs within scheduled timeframes while ensuring minimal disruption to clients' routines. Javier's 4.9 customer satisfaction score reflects his consistent performance.
Juan Romo
Service Expert
Juan Romo delivers precise HVAC solutions with 12 years of field experience. His methodical approach to troubleshooting complex heating systems has resolved over 5,000 service calls since joining Brody Pennell. Clients consistently praise his cleanliness and equipment knowledge.
Abel de Jesus
Emergency Response Lead
Abel de Jesus specializes in urgent HVAC repairs, maintaining a 4-hour response time for after-hours service. His calm demeanor during crisis situations has improved customer retention by 35%. Abel receives frequent commendations for explaining repair processes during night calls.
Allen Urquidez
System Inspector
Allen Urquidez performs comprehensive HVAC assessments using thermal imaging technology. He identifies potential failures before they occur, saving clients an average of $1,200 annually in repair costs. Allen's detailed reports help property managers maintain compliance with energy efficiency regulations.
Questions
What areas does Brody Pennell serve?
We serve Los Angeles and surrounding areas including Santa Monica, Beverly Hills, San Fernando, and Torrance.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency HVAC repair services with rapid technician dispatch.
Are financing options available?
Yes, we offer financing plans for HVAC installations and major repairs.
How experienced are your technicians?
Our team has 10+ years of collective experience with NATE certifications and Carrier Factory Authorized status.
What HVAC promotions are currently available?
Current offers include $89 AC tune-ups, $80 AC repairs, and free duct cleaning quotes through September 30, 2025.
Are you Carrier-certified?
Yes, we’re the longest-standing Carrier dealer in LA and a Carrier Factory Authorized Dealer since 1945.
Videos
Reviews (7)
Marcela Winslow
Jun 25, 2022
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Mr. Rodrigo Estrada/Technician was the upmost Professional technician I have ever worked with. He explained everything he encountered to be fixed and was extremely thorough about what he was going to do and demonstrated with pictures. Also, he was very considerate about keeping shoe covers on while in our home, which I can very much Appreciate! Thank you. Thank You Brody Penney for the Excellent! Service! I will highly recommend you. Sincerely, Frank/Marcela
Jeanine Ringer
Jun 13, 2022
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I had this system put in two years ago and missed my first maintenance call due to quarantine. They were able to set up an appointment very quickly. I love that they send a text with a photo of the technician and a little bit about them so it feels less like a stranger in your house. Rodrigo was on time and incredibly polite. I've had a lot of workers in my home since it's an older home. He's definitely someone I felt comfortable with. He did a great job and showed me the before and after with my AC filters and the main unit for the entire system.
Jeremy Levine
May 26, 2022
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Cesar at Brody Pennell was courteous, informative, professional, and most of all, kept the work area clean! We are so appreciative of Cesar and hope he can come back to service our unit in the future. BP as a whole was terrific in coordinating our servicing. We even signed up for their yearly membership because of their professionalism and sense of security that it offers in case anything goes wrong. In LA, you need a working AC all year round, and we are sure that Cesar and Brody Pennell will help it function smoothly
Marian Farimani
May 10, 2022
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This company did a real professional job today. Their technician Jeff came on time. Took time to inspect our air condition components with utmost care, knowledge, patience and a smile on his face all the time. He explained and showed us everything possible that had caused our air condition not to work properly. He gave us all the options to take care of them. Very thorough and very knowledgeable. We definitely will be back. And thank you Jeff for all your hard-work and help.
Sherri Vinton
Apr 18, 2022
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This is the second install that I've had from Brody and the work is consistently high quality. The team this time around --Jonathan, Omar, Luis, and Sal were particularly professional. They arrived on time, went above and beyond to finish the job thoroughly and completely and left the job site neat as a pin. Just pro work from start to finish. Their bid was a little higher than the others but worth the expense for a job done right.
Tom Seehusen
Apr 05, 2022
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I recommend using Brody Pennell for all of your heating and cooling needs. Their service is top notch. It's the little things that matter, and that demonstrate how well they care for their customers. For example, at the end of the latest furnace maintenance visit Dustin even coiled up my water hose when he was finished using it. This is the kind of thoughtfulness and courtesy that marks a superior business.
Mely R.
Mar 01, 2022
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Brody Pennell replaced our old company after we weren't satisfied with the previous one. They serviced our 3 AC/heat units and we recently had a flood that damaged part of the furnaces and some ducts. Jeff came out today. He was on time. Spend a few hours repairing everything. He was professional and respectful. I recommend this company work and workers. Keep it up!
