Business Details
50+ Years
experience
Your Trusted Dallas Flooring Experts
Star Floors has built a legacy of excellence in flooring solutions since 1907. As a family-owned business, we combine four generations of expertise with a commitment to superior materials, innovative design, and personalized service. Our local account managers understand regional housing markets and design trends, ensuring tailored solutions for residential, commercial, and senior living spaces. With a nationwide supply network, we deliver competitive pricing without compromising quality.Our mobile showroom brings hundreds of flooring options directly to your home, and our trained technicians ensure precise installations aligned with your vision. Customer satisfaction remains our top priority, reflected in our rigorous quality control and post-project feedback process. From concept to completion, we offer turnkey flooring experiences that prioritize convenience, durability, and aesthetic excellence.
Services
Carpet Installation
Hardwood Flooring
Laminate Solutions
Tile Installation
Luxury Vinyl
Waterproof Flooring
Natural Stone
Area Rugs
Commercial Flooring
Senior Living Flooring
Details
- Year established: 1907
Highlights and features
- Four generations of flooring expertise since 1907
- Mobile showroom brings flooring options to your home
- Family-owned business prioritizing personalized service
- Next-day appointment availability for urgent needs
- Nationwide buying power ensures competitive pricing
What people say
Exceptional service
Professional installers
Great selection
Competitive pricing
Timely appointments
Services
Carpet Installation
We offer comprehensive carpet installation services featuring premium brands like Mohawk and Karastan. Our experts help select durable, stylish options for high-traffic areas while ensuring precise measurements and seamless installations. From residential to commercial spaces, our process prioritizes minimal disruption and long-term satisfaction.
Hardwood Flooring
Specializing in solid and engineered hardwood installations, we provide timeless elegance with modern durability. Our Mannington and Bruce products combine natural beauty with advanced finishes resistant to scratches and moisture. Expert consultations ensure proper wood selection for climate and usage conditions.
Luxury Vinyl
Our Armstrong Lutea and Mohawk luxury vinyl options deliver waterproof durability with authentic wood and stone visuals. Ideal for kitchens, bathrooms, and commercial spaces, these collections offer easy maintenance and resilient performance under heavy foot traffic.
Commercial Flooring
We supply and install high-performance flooring for offices, senior living facilities, and hospitality venues. Our solutions balance aesthetics with practical requirements like safety compliance, acoustic control, and rapid installation during business hours.
Mobile Showroom
Our mobile showroom brings hundreds of flooring samples directly to your location. This free consultation service allows clients to evaluate materials in their actual environment, ensuring optimal color and texture choices with expert guidance.
Questions
What flooring options do you offer?
We provide carpet, hardwood, laminate, tile, luxury vinyl, natural stone, and area rugs from top manufacturers like Mohawk, Mannington, and Armstrong.
Do you serve commercial clients?
Yes, we specialize in flooring for offices, senior living facilities, country clubs, and other commercial spaces with durable, code-compliant materials.
Can I see samples at home?
Our mobile showroom brings hundreds of flooring samples directly to your doorstep for convenient decision-making in your own space.
Is financing available?
Yes, we offer flexible financing options to help customers achieve their flooring goals without upfront financial strain.
What areas do you serve?
We primarily serve Dallas, Plano, Allen, Southlake, and Frisco, Texas from our Dallas showroom location.
How long has your business operated?
Our family-owned business has provided flooring solutions since 1907, combining century-old expertise with modern innovations.
Reviews (5)
Robert L.
May 28, 2022
Report
Dealing with their interior resources division was worse than a divorce. Happy with the end result, but hated the process. They turned a six week bathroom and closet remodel into a nine-month nightmare. Changed subs so often no one knew what had been done or what to do. Lost numerous expensive plumbing parts. Claimed that agreed work was not included months after beginning. Changed the design without approval. Blamed me for everything they could. Stopped project before punch-list phase and insisted I pay retainage on unfinished work so I could claim a warranty fix. Then, Claimed aspects of the work not covered by the warranty because they didn't do it. Of many projects in six different states, this was by far the Worst construction experience ever! Run! Run! Run to anyone else!
Ricardo Schwartz
Mar 23, 2021
Report
Stay away from this company, really bad customer service, the final product it is a disaster, every thing they touched was not done correctly really a nightmare, the company ruined my marble back splash, the fooling, and the stairs leading to the second floor still not done, because they do not have the skill to comply with the city code, I gave them a chance to come back and fix the mess this company did to my house, but nothing, Rich the general manager is a man that does not stand behind his word, and is not to be trusted, do yourself a favor, go do business some place else.
Elaine W.
Feb 05, 2021
Report
Recently had tile work done on 3 bathrooms. Sales was very knowledgeable and not pushy at all and went the extra mile to get the tile I wanted. Job was well coordinated and happy with execution and outcome. They really mean it when they say they want you to be satisfied.
Kelly Rix
May 31, 2020
Report
It was a struggle to reach Joe and get my appointment set from the start. I had call the home office, speak with his boss to get a timely response. He set the appointment and the afternoon before my install he sent me a text message (didn't pick up the phone) to tell me the shipment had been damaged and they needed to reschedule. I rent my home and altered my rental schedule to accommodate the install appointment and then had to cancel booked renters to accommodate the reschedule.
That's two times lost income for me and when I asked how I would be compensated for the lost income he said "they don't offer discounts" The install went fine but that was the last I heard from Joe, no follow up to see how it went, nothing. It does't matter how nice your floor installation is if your sales reps are horrible at their job. I would never use this company again after dealing with Joe.
That's two times lost income for me and when I asked how I would be compensated for the lost income he said "they don't offer discounts" The install went fine but that was the last I heard from Joe, no follow up to see how it went, nothing. It does't matter how nice your floor installation is if your sales reps are horrible at their job. I would never use this company again after dealing with Joe.
Tj Abatelli
Dec 22, 2019
Report
They tore the carpeting when stretching and covered it up. Now after a year we have a hole in the carpeting in the middle of our floor. We are now having to pay someone else to fix it. They also used roofing nails for our transitions. After complaining they redid it, but I still get stabbed from the tack strips that were not fixed. I would give 0 stars if possible. The installers did not know what they were doing.
The customer service person did help fix a few things, but they also told me I was slandering their company. I sent photos of the terrible work they did which resulted in a $200 discount and we still had multiple issues which were never fixed. They charged us the rest we owed them before fixing any issues and then stopped responding to us.
The customer service person did help fix a few things, but they also told me I was slandering their company. I sent photos of the terrible work they did which resulted in a $200 discount and we still had multiple issues which were never fixed. They charged us the rest we owed them before fixing any issues and then stopped responding to us.
