Business Details
14 Years
experience
Emergency
services
Trusted HVAC Repair & Installation in Waukesha
Prompt Heating & Air Conditioning has been serving Waukesha and neighboring communities for over a decade, building a reputation for integrity and exceptional service. Our philosophy centers on prioritizing customer needs, reflected in our commitment to punctuality, transparent communication, and tailored solutions. We specialize in HVAC repair, maintenance, and installation, ensuring homes and businesses remain comfortable year-round.Our team arrives prepared with detailed equipment records, explains technical issues in plain language, and maintains clean workspaces. With a focus on long-term customer relationships, we offer competitive pricing, discounts for first responders and military personnel, and a service plan for seasonal maintenance. Our 2-year workmanship warranty and A+ BBB rating underscore our dedication to quality and reliability.
Services
Furnace Repair
Boiler Maintenance
AC Installation
Water Heater Repair
Air Quality Solutions
Details
- Year established: 2012
Highlights and features
- We offer 30-minute appointment windows for precise scheduling
- Our technicians provide detailed equipment records and maintenance history
- We explain HVAC solutions in plain language without technical jargon
- Pet-friendly service with safety-conscious technicians
- We maintain clean workspaces with shoe covers and post-service cleanup
Associations and certifications
- Better Business Bureau
- EPA Certified
What people say
Professional and timely
Honest and dependable
Extremely knowledgeable
Clean work area
Competitive pricing
Services
Furnace Repair
Our certified technicians diagnose and fix furnace issues quickly, ensuring optimal heating performance. We service all brands and provide upfront pricing with no hidden fees. Emergency repairs available 24/7.
AC Installation
Professional air conditioning installation with energy-efficient models starting at $2800. Includes 10-year warranty and manufacturer-compliant setup for maximum system longevity and performance.
Boiler Maintenance
Seasonal boiler tune-ups improve efficiency and prevent breakdowns. Our maintenance includes safety checks, component lubrication, and combustion analysis for residential and light commercial systems.
Water Heater Repair
24/7 water heater repair for gas, electric, and tankless models. We diagnose issues like faulty elements, leaks, and thermostat problems with same-day service availability.
Air Quality Solutions
Whole-house air purification systems and filtration upgrades. We install electronic air cleaners and UV germicidal lights to reduce allergens and improve respiratory health for homes and businesses.
People
Ty Klahn
Owner/Technician
Former executive chef turned HVAC expert with 20+ years in customer service. Founded Prompt Heating in 2012 after working in family HVAC business. Recognized for technical expertise and personalized service in 150+ 5-star reviews.
Questions
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency HVAC repair with technicians available year-round for urgent heating and cooling issues.
What HVAC brands do you service?
We service and repair all major HVAC brands including furnaces, air conditioners, boilers, and water heaters regardless of original installer.
Are your technicians licensed and insured?
All our technicians are licensed, bonded, and insured with EPA certification for safe and compliant HVAC service.
Do you offer maintenance plans?
Yes, our service plan includes bi-annual tune-ups, priority scheduling, and discounts on parts and equipment for year-round system protection.
What payment methods do you accept?
We accept cash, checks, credit cards, and financing options for HVAC installations and major repairs.
Do you service commercial HVAC systems?
Yes, we provide commercial HVAC maintenance and repair for small businesses including system diagnostics and emergency service.
Reviews (6)
Allison Sucharski
May 15, 2022
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Very friendly, honest and even put up with my dogs well! He also kept me informed of everything he was doing. Service: A/C system repair
Sherwin Hughes
May 13, 2022
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Service technician was knowledgeable, courteous and honest. Will definitely use again. Service: A/C system repair
Ej
Feb 26, 2022
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Ty is professional, efficient, and knowledgeable. He always gives a thorough explanation and is available when needed. We trust him completely with our HVAC needs - he is the best. - Jennifer and Eduardo
Doug Schmidt
Feb 19, 2022
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Ty Did and awesome job for me on my furnace. He explained everything pretty clearly. Also made some recommendations on some issues on my furnace that where made good sense. Very knowledgeable and friendly. Highly recommend Service: HVAC system maintenance
Karen Hanson
Jan 28, 2022
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Prompt Heating and Air Conditioning LLC came through for us when 2 other well known HVAC companies could not, and did so during record breaking low temps in our area, January of 2022. Ty is very professional, courteous, fast and prompt, living up to his company name and reputation. You can tell Ty really values his customers. We had him install a Goodman furnace for a great price, that was much lower than the competition. Our last furnace was also a Goodman, which lasted over 18 years!
Johnney Cha
Jan 25, 2022
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Best experience with customer service I had. Shout out and a BIG THANK YOU to Ty who serviced my furnace. Ty was very professional and shared a lot of information about my furnace; what went wrong and how to keep furnace in tip top shape. Went the extra mile for me by being in the icy cold temperature to rectify intake and exhaust pipes. Prompt Heating & Air Conditioning LLC will definitely be my go to for any HVAC service in the future.
