Business Details
50 Years
experience
Emergency
services
Complete Home Care Under One Roof
Founded in 1976, Michael & Son has grown from a small family business into a trusted provider of comprehensive home services. Our journey began with Mousa and Siham Mansour, whose dedication to integrity and hard work laid the foundation for our success. Today, we continue this legacy by prioritizing customer satisfaction through expert HVAC, electrical, plumbing, and restoration services. With over 500 service trucks and a team of skilled professionals, we serve Virginia, Maryland, and North Carolina.Our commitment to proactive maintenance and 24/7 emergency support ensures homeowners receive reliable solutions tailored to their needs. Backed by 10,000+ verified reviews, we remain focused on the values instilled by our founders: honesty, exceptional service, and community trust.
Services
Central AC Repair
Heat Pump Installation
Drain Clearing
Electrical Panel Installation
Water Damage Restoration
Furnace Repair
Gas Line Repair
Mold Remediation
Kitchen Remodeling
Generator Installation
Details
- Year established: 1976
Highlights and features
- We offer 24/7 emergency service for urgent home needs.
- Our fleet includes 500+ service trucks for rapid response.
- NATE-certified technicians ensure expert HVAC installations and repairs.
- 10,000+ verified reviews highlight our commitment to customer satisfaction.
- We provide proactive maintenance plans to prevent future issues.
What people say
Straightforward, upfront and honest
5-star reviews
Prompt service
Professional team
Quality work
Services
Central AC Repair
Our NATE-certified technicians provide fast, reliable central AC repairs to restore comfort. Using advanced diagnostics, we identify issues like refrigerant leaks or compressor failures. Customers benefit from same-day service and lasting solutions for residential cooling systems.
Water Damage Restoration
24/7 water damage specialists extract standing water and dry affected areas using industrial equipment. We address mold risks and structural concerns while coordinating insurance claims. Homeowners receive comprehensive repairs to restore property integrity efficiently.
Electrical Panel Installation
Licensed electricians install modern panels to meet updated safety standards and power demands. Services include load calculations and breaker replacements. Homeowners gain improved electrical capacity with reduced fire hazards from outdated systems.
Heat Pump Installation
ENERGY STAR-certified heat pump installations improve efficiency while reducing energy costs. Our technicians handle proper sizing and ductwork optimization. Customers receive year-round climate control with advanced heating and cooling technology.
Drain Clearing
High-pressure jetting and camera inspections resolve clogs and prevent recurring backups. We service main lines and fixture drains using non-invasive methods. Homeowners avoid excavation costs with our precision clearing techniques.
People
Basim M. Mansour
President
Basim leads Michael & Son with the values instilled by his parents: integrity and customer focus. He expanded services to include HVAC, plumbing, and restoration while maintaining family-driven principles since taking over in 1990.
Questions
What services does Michael & Son offer?
We provide HVAC, electrical, plumbing, restoration, and remodeling services for residential customers across Virginia, Maryland, and North Carolina.
Do you offer emergency service?
Yes, our 24/7 emergency team responds promptly to urgent HVAC, plumbing, and electrical issues with 500+ service trucks available.
What financing options are available?
We offer 0% interest for 60 months on select systems and $2100 rebates to help customers manage home service investments.
Which areas do you service?
We serve Virginia (Alexandria, Richmond, Norfolk), Maryland (Baltimore, Frederick), North Carolina (Charlotte, Raleigh, Wilmington), and surrounding areas.
How can I schedule an appointment?
Book online through our website or call (800) 948-6453 to connect with our customer service team for immediate assistance.
Are your technicians certified?
Our HVAC technicians hold NATE certification, and all staff undergo rigorous training to meet industry standards for safety and expertise.
Videos
Reviews (5)
Malaika G.
Jun 29, 2022
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I am thoroughly disgusting with Michaels & Sons and will never ever ever use them again. Our area is infamous for electrical outages, you sneeze the power might go out. I had this company install a in home generator and a inspection would be done in a few days. Now I'm finding out that's not true it could take weeks. And that should've been my call to make not theirs. I would've waiting until they had the permit and then scheduled the install. Nor did they apply the $250 off to my account not was it discussed with me before hand that I would need to upgrade the amps to my power line with Dominion. I will be contacting the BBB.
Marlene Weiss
Jun 16, 2022
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Jose, the plumber was extremely pleasant, well organized and very professional. If we can have him every time, I would be very happy. His Work is very clean and even answered all our questions. You truly have a great employee. Mr Ed Clark, the manager we worked with was extremely responsive. I know he only started working for your company but after over four months of calling, no responses or call backs from any of your managers, Mr Clark immediately called us back, has been nothing but awesome and saw to it that we got our bathroom done.
He told my husband not to have the plumber leave until we were satisfied and Jose's work was exemplary. With really fabulous employees on your team, my husband and I will remain loyal Mike and sons customers since we know those two are on the car. Mr Clarke, Jose, you don't know how happy you have made us and after having a few very bad days, Jose lifted my spirit with his smile and at least add approach. We are extremely grateful! Jeff and Marlene Weiss
He told my husband not to have the plumber leave until we were satisfied and Jose's work was exemplary. With really fabulous employees on your team, my husband and I will remain loyal Mike and sons customers since we know those two are on the car. Mr Clarke, Jose, you don't know how happy you have made us and after having a few very bad days, Jose lifted my spirit with his smile and at least add approach. We are extremely grateful! Jeff and Marlene Weiss
Christine
Jun 06, 2022
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Michael & Sons has done my furnace installation and electrical panel upgrade as well as regular maintenance on my A/C and heating. They are always professional and are mostly on time. They could be a little better about cleaning up after themselves but it's not a huge complaint since they do a good job on the actual project at hand. There are small things I wish they would be more clear about such as they won't be patching the square they cut out of my wall to work on the electrical panel so I have to find someone to do that as I'm not handy myself. They're not the cheapest service but they're not the most expensive and most of their services have a pretty good warranty that's included.
Hong Qiang
May 22, 2022
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Our 15 year old water heater had to get replaced and I was able to get next day service through online scheduling with Michael & Son. The technician came right on time. It was a big job to be done by one person not to mention he has to go get the new unit and to haul away the old one. 5 hours later our hot water system is back in business. The technician is knowledgeable and patient. Great service and I will definitely recommend this company.
Jessica Nomm
May 16, 2022
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We reached out to Michael & Sons to have some electric run for a built-in under-cabinet wine fridge in our kitchen. Fortunately Joshua was able to come out for a same-day estimate and scheduled work for just a few days later. He was prompt, courteous, knowledgeable, and left the space tidy after he was finished. We will definitely keep him in mind for any future projects in our home