Business Details
43 Years
experience
Emergency
services
Your Trusted HVAC Partner in Charlotte, NC
Horne HVAC has been a trusted provider of home comfort solutions since 1983, serving Charlotte and surrounding areas with over four decades of family-owned expertise. Our NATE-certified technicians specialize in HVAC systems, water heaters, and electrical services, delivering reliable residential and commercial solutions. We prioritize customer satisfaction through honest service, upfront pricing, and a lifetime craftsmanship warranty. Our Premier Efficiency Program offers maintenance plans with exclusive benefits, while our 24/7 emergency services ensure uninterrupted comfort.Backed by industry-leading brands and rigorous technician training, we maintain high standards for quality, safety, and energy efficiency. Our commitment to community valueshonesty, neighborliness, and empowermentguides every interaction, making us the region's preferred choice for comprehensive home comfort systems.
Services
AC Installation
Furnace Repair
Ductless Mini-Splits
Water Heater Services
Electrical Services
Details
- Year established: 1983
Highlights and features
- We offer 40+ years of local HVAC expertise since 1983
- Our NATE-certified technicians ensure industry-standard service quality
- 24/7 emergency response for urgent heating/cooling needs
- We provide lifetime craftsmanship warranties on all installations
- Premier Efficiency Program guarantees discounted repairs and priority service
Associations and certifications
- NATE
What people say
24/7 emergency response
NATE-certified technicians
Lifetime warranty
Honest service
Energy-efficient solutions
Services
HVAC Installation
Our NATE-certified technicians install energy-efficient HVAC systems tailored to your property's needs. We offer comprehensive solutions for residential and commercial clients, including AC units, furnaces, and heat pumps. All installations come with lifetime craftsmanship warranties and factory-backed guarantees.
Water Heater Repair
We provide emergency and scheduled repairs for gas and electric water heaters. Our technicians diagnose issues with thermostats, heating elements, and valves, offering cost-effective fixes or replacement recommendations with free second opinions from competing estimates.
Electrical Services
Our licensed electricians handle installations, upgrades, and repairs for residential and commercial properties. Services include panel upgrades, lighting installation, generator setup, and low-voltage wiring for smart home systems with a focus on safety and code compliance.
Air Quality Solutions
We install and maintain air purification systems, humidifiers, and ventilation units to improve indoor air quality. Our Dynamic Air Quality Solutions combat allergens and pollutants using UV light technology and energy-recovery ventilators for healthier living environments.
Maintenance Plans
The Premier Efficiency Program includes bi-annual tune-ups, priority service, and repair discounts. Regular maintenance extends equipment lifespan, improves energy efficiency by up to 30%, and prevents unexpected system failures through proactive inspections.
Questions
What HVAC services does Horne offer?
We provide full-service HVAC solutions including AC and furnace installation, repair, and maintenance, ductless mini-split systems, and 24/7 emergency services for residential and commercial clients.
Do you offer emergency HVAC service?
Yes, our 24/7 emergency service responds to urgent heating and cooling needs with same-day appointments and priority scheduling for Premier Efficiency Program members.
What financing options are available?
We offer GreenSky and Wells Fargo financing programs with flexible terms for HVAC replacements, water heater installations, and major electrical projects to qualified customers.
What areas do you service?
We serve Charlotte, Concord, Huntersville, Matthews, Mint Hill, Stallings, and Fort Mill in North and South Carolina with comprehensive home comfort solutions.
Do you provide warranties?
All installations include our lifetime craftsmanship warranty, with equipment warranties from manufacturers. Premier Efficiency Program members receive discounted repair rates and priority service.
What's the Premier Efficiency Program?
This maintenance plan offers bi-annual tune-ups, repair discounts, inflation protection, and priority service for $17/month, extending equipment lifespan and improving energy efficiency.
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Reviews (6)
Tom Gawel
Jun 14, 2022
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I had to have my upstairs unit replaced. Hugh was great with explaining my options as well as the types of equipment. I got help choosing what was going to be best for my home because I finally understood the differences in the units. I received a call within a week after placing my deposit. Got a time scheduled within a week. Colby was on time, very professional, and got the job done quickly. So far my experience with this company has been great!
Jim K.
May 26, 2022
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My AC stopped working last Saturday during 90 + degree weather. I called Horne because I couldn't reach my regular repair service, and Horne operates on Saturdays. The good: customer service.the technician was fantastic. He was on time, friendly, fast, and communicative. He diagnosed the problem in about five minutes and had the repair part on the truck. The repair took about twenty minutes and I was up and running when he left.
The bad: The invoice was outrageous! Given simplicity of repair, I foolishly failed to ask for an estimate, assuming it would be reasonable. This was my bad. The bill was $483.70! This included $90.00 for diagnostic. I have no problem with that. But also a $361.00 charge for the repair, (replacement of a capacitor - 5 screws, 3 plugs, and done!). As I wrote the check, I assumed this was an expensive part.
Imagine my surprise when I later researched the part.it's available on line for about $25.00, (maybe $50-60 retail). So they charged between $250 and $300 for the 30 minutes labor. So, be warned, and be ready to pay too much!
The bad: The invoice was outrageous! Given simplicity of repair, I foolishly failed to ask for an estimate, assuming it would be reasonable. This was my bad. The bill was $483.70! This included $90.00 for diagnostic. I have no problem with that. But also a $361.00 charge for the repair, (replacement of a capacitor - 5 screws, 3 plugs, and done!). As I wrote the check, I assumed this was an expensive part.
Imagine my surprise when I later researched the part.it's available on line for about $25.00, (maybe $50-60 retail). So they charged between $250 and $300 for the 30 minutes labor. So, be warned, and be ready to pay too much!
Jim F.
May 26, 2022
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Horne bought Quality Comfort a while back. I always had good customer service from Quality. Horne has not been good. Had a problem last fall, asked for a manager to call me to talk about some issues. No one ever called. Problem again yesterday, had another company look at it and there were problems with the way it was fixed by Horne. I called and was told Tim or Scott would call ASAP. but still no call. Very poor service and workmanship.
Rodney Everett
May 18, 2022
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Horner HVAC is a great company. Every member of the sales, support, install, and Q/C team did an excellent job, arrived on time, and displayed outstanding professionalism. When we first moved in Jason performed an inspection and did an excellent job explaining our equipment. When we needed a quote Forrest thoroughly inspected our systems and listened to our needs. We were able to select a new system that was a nice upgrade and stayed within our budget. Bryan, Johnathan, and Sam did an excellent job installing our new system and their attention to detail is impressive.
I especially appreciate their dedication to doing the job right, whatever it took. When I had a question about the system, Forrest answered my call and connected me with Bobby who helped me even though it was late into the evening. After the install Bryan and Carey arrived to perform an audit which tells me they care about the quality of their work and hold themselves accountable. While they were here they made sure we were comfortable using our new smart thermostat. I appreciate their professionalism and I am thankful that I found such a high quality company to work with.
I especially appreciate their dedication to doing the job right, whatever it took. When I had a question about the system, Forrest answered my call and connected me with Bobby who helped me even though it was late into the evening. After the install Bryan and Carey arrived to perform an audit which tells me they care about the quality of their work and hold themselves accountable. While they were here they made sure we were comfortable using our new smart thermostat. I appreciate their professionalism and I am thankful that I found such a high quality company to work with.
Chris Wilkins
Apr 12, 2022
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Horne Heating & Air Conditioning is a great company to work with. We have used them for new installs, repairs, and maintenance over the years and have always been pleased with their service technicians and their prices. We highly recommend them. Service: HVAC system repair
Valerie Kuyvenhoven
Apr 09, 2022
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Austin and Rene from Horne HVAC replaced our old system. They did a great job and I highly recommend them. We also use Horne for regular maintenance on our system. If you need work done call them. They do good work at fair prices. Service: Heating system installation