Business Details
50+ Years
experience
Emergency
services
Expert HVAC Services in Lakeland, FL
Payne Air Conditioning & Heating has been a trusted name in Central Florida since 1936. We began as a small heating and appliance business and have grown into one of the largest locally-owned HVAC companies in the region. As Florida's oldest Carrier Factory Authorized Dealer since 1955, we combine decades of expertise with cutting-edge technology to deliver reliable heating, cooling, and indoor air quality solutions. Our team of NATE-certified technicians provides upfront flat-rate pricing and transparent service, prioritizing customer education over sales pressure. With over 115 employees and a 7-year average team tenure, we maintain a people-first approach that values both our workforce and the communities we serve.Our commitment to integrity is reflected in our hourly-paid technicians, 10-year parts and labor warranties, and free system estimates. We handle residential, commercial, and industrial projects across Central Florida, maintaining a fleet of 45 service vehicles to ensure prompt response times. Our legacy of community leadership, technical innovation, and customer satisfaction has earned Carrier's recognition as a top-performing dealer. We complete installations quickly, offer same-day repairs, and provide seasonal maintenance to maximize system efficiency. From ductless mini-splits to commercial refrigeration, our comprehensive HVAC solutions address both immediate needs and long-term comfort requirements.
Services
AC Repair
AC Installation
Heat Pumps
Ductless Mini-Split
Furnace Repair
Commercial HVAC
Indoor Air Quality
HVAC Maintenance
Details
- Year established: 1936
Highlights and features
- Serving Central Florida since 1936 with proven HVAC expertise
- Carrier-certified dealer since 1955 with factory-trained technicians
- Hourly-paid technicians guaranteeing honest equipment recommendations
- 10-year parts and labor warranties on new installations
- Same-day emergency service with 45+ service vehicles available
Associations and certifications
- Carrier Factory Authorized Dealer
- NATE-certified
Services
AC Repair
We provide prompt air conditioning repair services for residential and commercial clients. Our NATE-certified technicians diagnose issues quickly and offer transparent pricing with no hidden fees. From refrigerant leaks to compressor failures, we complete repairs using genuine Carrier parts and manufacturer-approved methods. Our same-day service commitment ensures minimal downtime during Florida's hottest months.
Heat Pumps
Our team specializes in heat pump installation, repair, and maintenance for year-round climate control. We service all major brands and offer Carrier's premium models with advanced efficiency features. From precise system sizing to diagnostic testing, our technicians ensure optimal performance in both heating and cooling modes. Regular maintenance prevents breakdowns and extends equipment lifespan.
Commercial HVAC
We deliver comprehensive commercial HVAC solutions for businesses in Lakeland and surrounding areas. Our services include rooftop unit installation, refrigeration system repair, and preventive maintenance programs. With dedicated commercial service vehicles and technicians trained in industrial systems, we minimize operational disruptions. We handle walk-in coolers, packaged systems, and building controls for restaurants, warehouses, and retail spaces.
Indoor Air Quality
Our indoor air quality specialists address common Florida pollutants like mold, pollen, and humidity. We install Carrier air purifiers, dehumidifiers, and filtration systems to reduce allergens and improve respiratory health. From residential HVAC upgrades to commercial ventilation solutions, our team provides thorough assessments and tailored recommendations. Enhanced filtration also improves system efficiency and reduces maintenance needs.
HVAC Maintenance
Regular maintenance plans prevent unexpected breakdowns and maximize energy efficiency. Our technicians perform comprehensive inspections, cleaning coils, checking refrigerant levels, and lubricating moving parts. We identify potential issues before they become emergencies and provide detailed service reports. Scheduled maintenance extends system lifespan and maintains manufacturer warranty validity for residential and commercial clients.
Questions
What HVAC services do you offer in Central Florida?
We provide complete HVAC services including AC repair, heat pump installation, furnace maintenance, ductless mini-split systems, commercial HVAC solutions, indoor air quality upgrades, thermostat installation, and emergency service.
Are your technicians certified and trained?
All our technicians are NATE-certified with ongoing training in Carrier equipment. They receive manufacturer-specific instruction on the latest HVAC technologies and installation methods.
Do you offer financing options for new systems?
Yes, we provide 0% financing for 36 months on new Carrier energy-efficient systems, making equipment upgrades more affordable for homeowners and businesses.
What areas do you serve?
We serve Lakeland, Plant City, Auburndale, Winter Haven, and surrounding Central Florida communities for residential, commercial, and industrial HVAC needs.
How quickly can you respond to AC emergencies?
We offer 24/7 emergency service with same-day repairs whenever possible, supported by our fleet of 45 service vehicles stationed strategically throughout the region.
Do you honor warranties on HVAC repairs?
We honor both parts and labor warranties for up to 10 years on new system installations, with documented maintenance required to maintain warranty validity.
Reviews (4)
Tiffany Hutto
Jun 12, 2022
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I have used Payne in the past and been satisfied. This time, not so much. I've found a new service who installed my new unit and will do my repairs when needed.
Jeff Kramer
Jun 10, 2022
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Critical: Responsiveness They sign you up for a VIP contract then make you wait 2 nights in the Florida heat to come out and see what's wrong with your unit. It's a 3 year old unit And they just serviced the unit 3 months ago. Sounds great until you need them. I highly recommend you look elsewhere for reliable service. Service: HVAC system maintenance
Tammie Glazier
Jun 10, 2022
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Called them for my elderly mom. They were busy and it was raining, but they came pretty fast and fixed her A/C. Thanks so much
Juan Diaz
May 09, 2022
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Critical: Professionalism, Quality Whoever is driving unit number 29 today is a horrible driver. I've been behind him for less than 5 minutes and he's already almost caused 2 accidents and ran a red light.
