Business Details
44 Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in Richmond
Established in 1982, Chase, Inc. has built a reputation for excellence in HVAC and plumbing services across Richmond and neighboring communities. Our team of certified technicians delivers comprehensive solutions for residential and commercial properties, specializing in heating, cooling, and plumbing systems. With decades of hands-on experience, we prioritize customer satisfaction through reliable service, advanced equipment, and personalized solutions.Our commitment extends beyond business, actively supporting local organizations and maintaining industry-leading standards. Whether addressing immediate repairs or planning long-term maintenance, we ensure every client receives expert care and lasting value.
Services
HVAC Services
Air Conditioning
Heating
Plumbing
Residential Plumbing
Commercial Plumbing
Natural Gas Lines
Tankless Water Heaters
Carbon Monoxide Checks
Gas Leak Repairs
Details
- Year established: 1982
Highlights and features
- 40+ years of expertise in HVAC and plumbing.
- Certified technicians ensure quality and safety.
- 24/7 emergency services for urgent needs.
- Active community support and local partnerships.
- End-to-end solutions for residential and commercial properties.
What people say
Fantastic service
Honest company
Certified technicians
Community involvement
Reliable emergency response
Services
HVAC Services
Chase, Inc. provides comprehensive heating, ventilation, and air conditioning services for residential and commercial properties. Our certified technicians install, repair, and maintain systems to ensure optimal efficiency and comfort. With decades of experience, we use advanced equipment to deliver tailored solutions for year-round climate control.
Plumbing
Our plumbing team handles all needs, from minor repairs to complex installations. Services include gas line work, water heater replacement, and emergency leak repairs. We serve homes, businesses, and institutions like churches and restaurants, ensuring reliable plumbing systems that meet safety standards.
Emergency Repairs
Available 24/7, our emergency service addresses urgent HVAC and plumbing issues. Technicians respond promptly to critical problems like gas leaks and heating failures. We prioritize safety and efficiency to restore comfort and functionality with minimal disruption to your schedule.
Preventative Maintenance
Regular maintenance plans help prevent costly HVAC breakdowns and extend system lifespan. Services include cleaning, lubrication, and inspections to identify issues early. Our customizable plans (quarterly, biannual, or annual) improve energy efficiency and reduce long-term repair risks for residential and commercial clients.
Gas Line Installation
Chase, Inc. installs and repairs natural and LP gas lines for residential and commercial properties. Our licensed technicians ensure safe, code-compliant installations for appliances like water heaters, stoves, and pool heaters. We emphasize safety education and routine inspections to prevent leaks and maintain reliable gas service.
People
Mike Burton
Owner
Mike Burton founded Chase, Inc. in 1982 and has led its growth into a trusted local HVAC and plumbing provider. With over four decades of hands-on experience, he oversees field operations and ensures service excellence.
Cindy Burton
Office Manager
Cindy Burton joined Chase, Inc. in 2009 after a career in special education. She manages daily office operations and client relations, leveraging her organizational skills to support the company's customer-focused approach.
Questions
What areas do you serve?
We serve Richmond, VA and surrounding counties including Chesterfield and Henrico. Our team provides HVAC and plumbing services for residential and commercial properties across central Virginia.
Do you offer emergency services?
Yes, we provide 24/7 emergency HVAC and plumbing services. Our technicians respond promptly to urgent issues like gas leaks, heating failures, and plumbing emergencies.
Are your technicians certified?
All our technicians are fully licensed and insured. They receive ongoing training to maintain expertise in HVAC systems, plumbing codes, and safety protocols for residential and commercial work.
What payment methods do you accept?
We accept major credit cards and checks for service payments. Payment options are confirmed during service scheduling, with flexible arrangements available for larger commercial projects.
Do you offer maintenance plans?
Yes, we provide customizable preventative maintenance plans for HVAC systems. Options include quarterly, biannual, or annual visits to clean, inspect, and optimize system performance for energy efficiency.
Reviews (4)
Charlie & Debbie Tang
May 27, 2022
Report
If you are looking for an honest, dependable, and well-priced local plumber, Chase Heating, Air, & Plumbing is a MUST TRY. Robert, one of the Chase technicians, carefully fixed lingering plumbing issues. He provided a detailed explanation of his diagnosis so we could make an informed decision before proceeding. Robert completed the job in perfect timing and was very thorough. Ask for Ashley or any of the Chase Team to schedule a visit. Ashley and Robert have been exceptional in providing a wonderful and easy experience from beginning to end. Thank you, Ashley, Robert, and the entire Chase Team! A perfect example of outstanding customer service. Thank you!
Barbara J.
May 07, 2022
Report
Chase Plumbing and Heating came out and switched our non- working heat pump system last week. What a pleasure to interact with professionals in this line of work. They came in introduced themselves and asked I had any questions about the procedure. They explained to me what they were going to do and that it would be noisy. It was not too noisy. They were courteous, and pleasant. The work was completed in about six hours.
I received an explanation of the new system and how it works. They explained how to change the filter and answered all my questions. The warranty is excellent! What a wonderful company to work with. I have been a customer for three years and will continue to use Chase Heating.
I received an explanation of the new system and how it works. They explained how to change the filter and answered all my questions. The warranty is excellent! What a wonderful company to work with. I have been a customer for three years and will continue to use Chase Heating.
Alena K.
Feb 27, 2022
Report
I am so happy I found this company - they are always so professional, friendly and wonderful to work with. From the staff that answer the phones to the gentleman that come to the house, everyone is top notch. They are great about answering questions and helping to make decisions that make the most financial sense. I highly recommend Chase!
M. K.
Feb 26, 2022
Report
These guys have come out several times on short notice. I really enjoy working with David. One of my calls for help was at 4pm on a Friday and he had a guy out by 5pm to fix a HVAC unit for me.