Business Details
23 Years
experience
Emergency
services
Your Trusted HVAC Partner in Richmond, VA
Founded in 2003, Americool Heating & Cooling has established itself as a trusted provider of HVAC solutions in Richmond, Virginia. As a family-owned and operated business, we combine over two decades of industry experience with ongoing technician training to deliver reliable heating, cooling, and indoor air quality services. Our team holds certifications from leading organizations including Trane Comfort Specialist, NATE, and the Better Business Bureau, ensuring adherence to the highest standards of technical expertise and customer service.We prioritize transparent pricing, 24/7 emergency availability, and personalized solutions tailored to residential and commercial clients' needs. Our commitment to quality is demonstrated through our 100% satisfaction guarantee and comprehensive service agreements that include extended warranties on repairs.
Services
AC Repair
Heating Installation
Ductless Mini-Splits
Commercial HVAC
Indoor Air Quality
Details
- Year established: 2003
Highlights and features
- We offer same-day service with no diagnostic or trip charge for first-time customers.
- Our technicians are NATE certified with ongoing training on the latest HVAC technology.
- We provide 24/7 emergency services for urgent heating and cooling needs.
- Our non-commission approach ensures unbiased recommendations and free second opinions.
- We maintain a 10-year warranty on repairs through our Preventative Maintenance Program.
Associations and certifications
- Trane Comfort Specialist
- NATE Certified Technicians
- Better Business Bureau (BBB)
- Air Conditioning Contractors of America (ACCA)
- National Comfort Institute (NCI)
- Mitsubishi Diamond Contractor
What people say
Prompt same-day service
Professional technicians
Clear explanations
Reliable repairs
Fair pricing
Services
AC Repair
Our certified technicians provide comprehensive air conditioning repair services for central systems, heat pumps, and ductless mini-splits. We diagnose and resolve issues like refrigerant leaks, compressor failures, and electrical malfunctions using factory-approved parts. Emergency repairs are available 24/7 with no overtime charges.
Heating Installation
We specialize in high-efficiency furnace and heat pump installations with SEER ratings of 14 or better. Our technicians perform proper load calculations and system sizing to ensure optimal performance. All installations include a 10-year warranty when enrolled in our maintenance program.
Indoor Air Quality
Our IAQ solutions include whole-home air purifiers, UV light systems, and humidity control devices. We address common issues like allergens, mold spores, and volatile organic compounds through advanced filtration technology. All recommendations are based on in-home air quality assessments.
Commercial HVAC
We provide tailored HVAC solutions for commercial properties including medical offices, retail spaces, and light industrial facilities. Services include system design, energy-efficient upgrades, and 24/7 emergency repair coverage with minimal business disruption.
Preventative Maintenance
Our Energy Savings Agreement includes bi-annual system inspections covering electrical components, refrigerant levels, and mechanical parts. Regular maintenance extends equipment lifespan, improves efficiency by up to 30%, and maintains manufacturer warranties.
Questions
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency repair services with no overtime charges for urgent heating and cooling needs.
What areas do you service?
We serve Richmond, Chesterfield, Henrico, Hanover, Colonial Heights, and surrounding Virginia areas.
Are your technicians certified?
All our technicians are NATE certified with ongoing training on the latest HVAC technology and installation methods.
Do you provide maintenance agreements?
Yes, our Energy Savings Agreement includes bi-annual tune-ups and up to a 10-year warranty on repairs.
Can you help with financing options?
We offer financing options on approved credit for all service and repair work through participating dealers.
Videos
Reviews (7)
Jennice J.
Jun 07, 2022
Report
First I'd say, I almost never do a review. This company has excellent service. The owner is friendly, caring and thorough. His employee was kind and quick. I found him through my son that has a repair 2 years ago. Still going strong. Definitely my go to. Thanks again. Service: A/C system repair
Jimmy Pauth
Jun 06, 2022
Report
Where do I begin, Chip and his team at Americool were professional and beyond patient. Chris diagnosed the issue and let us know we needed a new unit. Chip's wealth of knowledge in the industry helped us tremendously and in doing multiple quotes, discovered alot of wrong information. Americool was honest, true and fair when it came to prices and most of all, knowledge. They also let us borrow indoor units in the meantime until the scheduled appt. The install from Chris was professional, efficient and clean. Overall, outstanding service all around. Thanks again!
Vicki Edwards
May 26, 2022
Report
I've been a customer of Americool for a few years and have been very happy with the service. They are always on time and efficient. Having regular preventative maintenance gives me peace of mind and I get priority service if something does go wrong. Service: HVAC system maintenance
Di Johnson
May 18, 2022
Report
That staff at Americool was very professional and did a wonderful job coordinating between Carrier and the manufacture to resolve the problem we had. The technician who has come out several times does a great job! Service: A/C system repair
Jo Lynne DeMary
May 07, 2022
Report
I have had a service maintenance contract with American Heating and Cooling for many years. I seldom have to contact them between service visits, but if I do, I can always depend on them to send someone out to repair the HVAC in a timely manner and work with my schedule. The office staff are pleasant and accommodating. Services: HVAC system repair, HVAC system maintenance
Matt Miles
Nov 19, 2021
Report
I have been using Americool for over 10 years. They have always done a great job in repairs, service, and advice. Their customer service is too notch, calling in advance of appointments, working around my schedule, and making sure to follow up if necessary. I highly recommend Americool for your Hearing and A/C needs!
Dwayne Carter Wisdomchuck
May 23, 2021
Report
Americool Heating & Cooling, Inc. provided my family with a complete HVAC system replacement for the aging HVAC system that was installed at the time. I cannot express enough the knowledge and understanding that Americool has. They surveyed our system and made some great recommendations on how to increase the efficiency of our new system, with a few more adjustments to other areas of my house. They provided us with multiple options to choose from and at a price point that was equal to or better than the other vendors that inquired for the same job. The installation process was within the agreed upon time frame. The installers were professional and knowledgeable, and answered every question that was asked of them.
