Business Details
50+ Years
experience
Emergency
services
Open 24/7
always available
Your Trusted HVAC & Plumbing Experts in Fayetteville Since 1952
Bass Air Conditioning Co has served the Fayetteville community for over 70 years, establishing itself as a trusted provider of HVAC and plumbing services. Founded in 1952, the company combines deep local roots with a commitment to quality, offering residential and commercial solutions tailored to client needs. Our team of licensed technicians delivers expert installations, repairs, and maintenance for heating, cooling, indoor air quality, and plumbing systems, prioritizing energy efficiency and long-term reliability. We emphasize transparent communication, with detailed assessments, visual documentation, and clear explanations to empower informed decisions.Backed by 24/7 emergency service, same-day appointments, and a 10-year system coverage warranty, we ensure prompt, dependable support. As a family-owned business, we actively support local events, schools, and charities, reflecting our dedication to community well-being. Our partnerships with leading manufacturers guarantee access to cutting-edge technology, while our maintenance plans and financing options provide added value and accessibility. Customer satisfaction remains our cornerstone, demonstrated through consistent recognition, including the On Call Air Award, and a 4.9-star rating from over 2,870 reviews.
Services
Heating
Cooling
Indoor Air Quality
Plumbing
Maintenance Plans
Financing Options
Details
- Year established: 1952
Highlights and features
- We offer 70+ years of local expertise in HVAC and plumbing solutions.
- Our licensed technicians deliver precise diagnostics and transparent communication.
- 24/7 emergency service ensures immediate support for urgent needs.
- We prioritize energy efficiency and long-term system reliability.
- Community involvement reflects our commitment to local impact and trust.
What people say
Excellent customer service
Professional and courteous
Knowledgeable technicians
Prompt emergency response
Transparent communication
Services
Heating Services
Bass Air Conditioning provides expert heating installations, repairs, and maintenance for furnaces, heat pumps, and geothermal systems. Our licensed technicians ensure optimal performance, energy efficiency, and consistent warmth for Fayetteville homes. With 70+ years of experience, we prioritize durable solutions and transparent communication, offering free second opinions and 24/7 emergency support to address urgent needs.
Cooling Services
Our cooling solutions include AC installations, repairs, and maintenance for residential and commercial properties. Using advanced diagnostics, we optimize system efficiency and extend equipment lifespan. Same-day service and 24/7 emergency availability ensure rapid resolution of summer breakdowns, while energy-saving recommendations help reduce utility costs.
Indoor Air Quality
We enhance indoor air quality through air filtration, humidifier, and duct cleaning services. Our technicians address allergens, humidity imbalances, and contaminants, creating healthier living environments. By integrating smart thermostats and zoning systems, we provide customized comfort and improved respiratory health for homes and businesses.
Plumbing Services
Bass Air Conditioning offers comprehensive plumbing services, including leak detection, water heater repairs, and sewer line maintenance. Our team handles emergency plumbing issues with prompt response times, utilizing modern tools to minimize disruptions. From routine inspections to complex installations, we ensure reliable, code-compliant solutions for residential and commercial clients.
Maintenance Plans
Our USA Club maintenance plans include bi-annual system cleanings, priority service, and 15% discounts on repairs. Regular maintenance extends equipment lifespan, lowers energy bills, and prevents unexpected failures. Members enjoy 24/7 emergency support and extended warranties, ensuring year-round comfort with minimal downtime.
Questions
What are the benefits of a dual fuel hybrid system?
Dual fuel systems combine electric heat pumps and gas furnaces for energy efficiency, cost savings, and consistent comfort across seasons.
How often should I service my HVAC system?
Annual maintenance for heating and cooling systems ensures optimal performance, extends equipment lifespan, and maintains energy efficiency.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency service for urgent heating and cooling repairs in Fayetteville and surrounding areas.
Can I finance HVAC installations or repairs?
Yes, we offer financing through Goodleap for qualifying projects, including flexible payment plans and special promotions.
What sets Bass Air apart from competitors?
70+ years of local experience, licensed technicians, transparent diagnostics, and community-focused service with a 4.9-star reputation.
Do you service all HVAC brands?
Our technicians are trained to handle all major brands and models, ensuring quality repairs and maintenance for any system.
Videos
Reviews (7)
Zach Jonson
Jun 08, 2022
Report
Mike arrived within 30 minutes of calling, he was very polite, professional, and knowledgeable. He got my unit working quickly and explained everything thoroughly and didn't charge an arm and a leg like other companies I've used in the past. Bass will definitely be my go to now! Service: A/C system repair
Joy I.
May 28, 2022
Report
I will definitely use this company going forward. We had an ac unit not working at a rental property and they came right out and noted the issue was a minor glitch. The ac was working in minutes. The reason why I will always use this company going forward is because the technician was very knowledgeable and he had integrity. He could have exaggerated the problem but he did not. So I am happy to know this company has integrity and highly trained technicians in their business. I am so happy I found them. Bass is my go to company now!
Michelle Treese
May 22, 2022
Report
Hal was friendly and very professional. He explained everything he was doing and didn't take advantage of us by charging us for things we didn't need. He had the parts on truck and our ac was working in 30 minutes. He came at a time that was convenient and called when he was on his way. If he is typical of Bass employees I highly recommend them.
Anna Dobbins
May 18, 2022
Report
Mike was absolutely amazing! At the "consultation", he was very considerate of my lack of knowledge and broke things down for easier "consumption". He even saw me installing a ceiling fan and noticed I was a little perplexed. He helped me with those directions too! (Ceiling fan looks great and works beautifully!) When the day of installation came, which I might add was only 3 days later (extremely grateful it was so quick!), he called to approve the timeframe.
Super grateful for that call. Well, long story short, a.c. is running great! My father is very happy. I am very thankful. So grateful to the point that I even signed up for the bi-annual "silver maintenance package".
Super grateful for that call. Well, long story short, a.c. is running great! My father is very happy. I am very thankful. So grateful to the point that I even signed up for the bi-annual "silver maintenance package".
Jennifer Pinta
May 04, 2022
Report
Needed their assistance with locating a wire to use my updated smart thermostat. They called me first thing on Monday for a full check up on the wires to ensure the new system wouldn't have any issues. Glad they came because now I can use my smart thermostat for energy savings. Plus these crazy cold mornings and hot afternoons are perfect for ensuring your pets don't get too hot by the time I get home from work using the old thermostat. Definately recommend the service, plus they offer military discounts.
Miguel Arroyo
Apr 29, 2022
Report
I called the call center at around 7 PM and talked to someone within a minute, and I was informed if after 30 minutes had gone by then call back. I received a call back about 10 minutes after the first call and was connected to Jason, the on-call tech for the night. He was very knowledgeable, and after I explained the situation he told me about the price to come out after regular business hours and what the problem most likely was. Then, I started asking him about how I could find out the voltage/ resistance of the specific part on my unit that might need replacement.
After about 5 minutes of being guided, I was able to locate and inform him about the part. I will definitely be using their services during their regular hours with their regular hours pricing, but if I was in a pinch I would definitely have had him come out.
After about 5 minutes of being guided, I was able to locate and inform him about the part. I will definitely be using their services during their regular hours with their regular hours pricing, but if I was in a pinch I would definitely have had him come out.
Alicia Wolski
Mar 14, 2022
Report
I have used this company before to service and repair my A/C and have always had good experiences, but the best service I got was a couple of months ago. I was having trouble with my thermostat and the manager of the service department was who I ended up speaking to about it. He was able to help me and answer my questions over the phone and I didn't need to have anyone come out. I highly recommend this company. I now live in Georgia and if I could, I would still call them for all of my A/C issues.
