Coastal Comfort

Business Details

41 Years

experience

Emergency

services

Trusted HVAC Services in Pompano Beach, FL

Coastal Comfort has been a family-run HVAC company since 1985, dedicated to delivering quality service through a blend of tradition and innovation. Founded by Tim Waterhouse and Tony Plastini, we combine decades of hands-on experience with cutting-edge technology to serve residential and commercial clients across South Florida. Our team of factory-trained technicians specializes in AC repair, installation, and maintenance, prioritizing customer satisfaction through transparent communication and reliable solutions. With a fleet of 35 vehicles and a focus on personalized service, we maintain the hometown values instilled by our founders mentor, Clarence Waterhouse, while adapting to modern industry standards.

Our commitment to preventive care and energy-efficient systems ensures long-term comfort for our clients. We uphold a legacy of integrity through professional licensing, bonding, and partnerships with leading brands like American Standard and Mitsubishi. By emphasizing accountability and continuous improvement, we aim to be the trusted choice for HVAC needs in Pompano Beach and beyond.

Services

AC Repair Home Automation HVAC Maintenance Commercial A/C Repair Air Duct Cleaning Heating Installation Preventative Maintenance AC Installation Air Quality Services Emergency AC Repair

Details

Year established: 1985

Highlights and features

We offer 24/7 emergency HVAC services with rapid response times.
Our team has over 35 years of combined experience in the industry.
Family-owned business maintaining hometown service values since 1985.
Factory-trained technicians certified by leading HVAC manufacturers.
Proven track record with 35+ service vehicles covering four counties.

What people say

Professional team Quick response Expert service Loyal clients Quality work

Website

Update Listing

Services

AC Repair

Our 24/7 emergency AC repair service addresses system failures with rapid response across South Florida. Certified technicians diagnose and fix cooling issues ranging from refrigerant leaks to compressor failures, using specialized tools and manufacturer-approved parts to restore comfort efficiently. We prioritize urgent repairs for both residential and commercial clients in extreme weather conditions.

HVAC Maintenance

Scheduled maintenance plans include comprehensive system inspections, coil cleaning, and performance tuning for residential and commercial HVAC units. Our technicians identify potential issues before breakdowns occur, extending equipment lifespan while optimizing energy efficiency through precision adjustments and component replacements.

Home Automation

Integration of smart thermostats and remote control systems enables complete HVAC management via smartphone or tablet. Our certified installers program automated climate control solutions that reduce energy consumption while maintaining comfort levels through adaptive scheduling and occupancy sensors.

AC Installation

Expert installation of new air conditioning systems including proper sizing analysis, ductwork modifications, and refrigerant charging. We offer premium brands like American Standard and Mitsubishi, ensuring energy-efficient cooling tailored to property dimensions and climate requirements for both residential and commercial spaces.

Air Duct Cleaning

Professional duct cleaning services remove contaminants from residential and commercial HVAC systems using industrial-strength vacuums and sanitizing treatments. This improves indoor air quality by eliminating mold spores, pollen, and dust accumulation while enhancing system efficiency through unobstructed airflow.

People

Tim Waterhouse

Owner

Co-founder with 35+ years in HVAC industry, maintaining family business values from his father's original gas station ventures. Focuses on operational excellence and customer service standards.

Tony Plastini

Owner

Co-founder instrumental in growing company from two trucks to 35-vehicle fleet. Manages technical operations and ensures service quality across residential and commercial HVAC projects.

Questions

What HVAC services do you offer?

We provide AC repair, installation, maintenance, home automation, and duct cleaning for residential and commercial clients.

Are you available for emergencies?

Yes, our 24/7 emergency service responds promptly to cooling system failures across South Florida.

How do I schedule service?

Call 954-782-2665 or use our online request form for appointments or estimates.

Do you service all HVAC brands?

Yes, we work with all makes and models, including American Standard, Mitsubishi, and Ruud products.

What areas do you serve?

We cover South Florida from Florida Keys to Palm Beach, serving four counties with 35+ service vehicles.

Reviews (4)

Write a Review

V. P.

Feb 22, 2022 Report

Lenny, Natalie, Rhonda and Tony.how often do you know your HVAC company employees by name? And when you call someone answers, no automated system! Can't say enough about how ethical and customer service oriented this company is. I live in Texas part of the year and they made my AC replacement in my Fort Lauderdale condo smooth and painless. They will always get my referrals.

Carol

Jul 26, 2017 Report

I purchased my high efficiency system a year earlier from a different company, much to my regret. The system was not cooling and the programmable thermostat was improperly programmed by the company that sold and installed the unit. Coastal Comfort reprogrammed my thermostat within 5 minutes after familiarizing themselves with the unit based on the installer's instruction booklet.

Mayn Vladimir

Jul 19, 2017 Report

Coastal Comfort Inc is getting worse every day. Today the technician tried to slip one extra hour in the invoice, Also, he left the job for around an hour and charge me for that as well, nothing about that hour is shown on the invoice, The invoice is a bulk sum and is not detail price on the job done. The technician called to explain the extra hour, which I did no accepted, and when I ask for the hour that he left and the charge for that hour, he just said "I am doing you afavor", but no real explanation was given, again I did not accept his explanation and he called me a.hole.

When I call the office, very upset, the lady that answer the phone pretended to hear me an hung me. When the employees start overcharging customer and insulting them, is clear reflection on the management behavior. Check your invoices because they are going to try to sneak extra charges, I am still waiting for Tim or Andrew (management) to call me and give an explanation and apologies for the employees behavior.

Gina

Oct 19, 2016 Report

I am unemployed and divorced so I wasn't sure if I had a plumbing or A/C problem, so I went on Angie's list and called a Plumbing service first. It wasn't their problem. Now, I didn't know exactly what was wrong with my A/C unit.hoping for the best, I called Coastal Comfort. It was not a long wait.