Business Details
Emergency
services
Your Trusted HVAC Partner in Pensacola, FL
Family Heating & Air has built a reputation for trustworthy and affordable HVAC services across the Gulf Coast and surrounding areas. With over 100 years of combined experience, we specialize in residential and commercial temperature control, offering solutions from new installations to retrofit projects and air quality improvements. Our team prioritizes customer interests, delivering unmatched service through NATE-certified technicians, state-of-the-art equipment, and a commitment to community involvement. Recognized as Bryant's 2020 Dealer of the Year, we combine expertise with flexible financing and maintenance agreements to ensure lasting comfort and efficiency for every client. 
Services
HVAC Repair
Air Duct Cleaning
Heating Installation
Indoor Air Quality
Maintenance Agreements
24/7 Emergency Service
Financing Options
Commercial HVAC
Sheet Metal Fabrication
UV Light Systems
Highlights and features
- We offer 24/7 emergency HVAC services with no overtime charges.
- Our team includes NATE-certified technicians for industry-leading expertise.
- We provide flexible financing options for residential and commercial clients.
- Recognized as Bryant's 2020 Dealer of the Year for excellence in service.
- Invested in state-of-the-art equipment for superior duct cleaning and air quality.
Associations and certifications
- North American Technician Excellence (NATE)
What people say
Excellent service
Quick response
Professional and courteous
No mess left
Highly recommended
Services
HVAC Repair
We offer prompt repair services for all heating and cooling systems, ensuring minimal downtime and restoring comfort quickly. Our NATE-certified technicians diagnose and fix issues with efficiency, using advanced tools and manufacturer-approved parts. From furnaces to heat pumps, we handle residential and commercial systems with precision.
Air Duct Cleaning
Professional air duct cleaning improves indoor air quality by removing contaminants and allergens from your HVAC system. Our team uses state-of-the-art equipment to sanitize vents and ductwork, ensuring cleaner air circulation. Regular cleaning enhances system efficiency and extends equipment lifespan, providing long-term savings.
Heating Installation
We install high-efficiency heating systems tailored to your propertys needs, including furnaces, boilers, and heat pumps. Our technicians ensure proper sizing and integration with existing infrastructure, optimizing performance and energy savings. All installations come with warranties and post-service support for peace of mind.
Indoor Air Quality
Our indoor air quality solutions address pollutants, humidity imbalances, and ventilation issues. We offer UV light systems, dehumidifiers, and air purifiers to create healthier living and working environments. Customized assessments identify specific needs, ensuring targeted improvements for allergy sufferers and families.
Maintenance Agreements
Preventive maintenance agreements include biannual tune-ups, priority service, and discounts on repairs. These plans reduce breakdown risks, improve energy efficiency, and prolong system life. Clients enjoy 24/7 emergency access and a 30-day labor warranty for covered services.
Questions
Do you offer 24/7 emergency HVAC services?
Yes, we provide 24/7 emergency HVAC repair with no overtime charges across the Gulf Coast.
Are financing options available for HVAC services?
Yes, we offer flexible financing for residential and commercial HVAC installations and upgrades.
What areas do you service?
We serve Pensacola, Ocean Springs, Gulf Breeze, Navarre, Crestview, and surrounding areas in Florida and Mississippi.
Do you provide maintenance agreements?
Yes, our maintenance plans include biannual tune-ups, priority service, and repair discounts.
Are your technicians certified?
Yes, all technicians are NATE-certified, ensuring industry-leading expertise in HVAC systems.
Have you won any industry awards?
We received Bryant's 2020 Dealer of the Year and Mingledorffs Gulf Coast Dealer of the Year awards.
Videos
Reviews (7)
Arlon Prince
Jun 10, 2022
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Derek was very professional and thorough and cleaning my coils. It's not hard to tell when somebody takes pride in their work and this was definitely the case with Derek. Justin has also done work for us and he was very attentive and took pride in his work also. I like the company so much I recommended them to my father and he had a brand new unit put in buy them.
Thomas Laisney
May 27, 2022
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Excellent company! Tim gave us no pressure options to fix or replace our units. We knew the time had come. It was easy to decide the route to go. Damen and his crew Ethan and Devin arrived and did an outstanding job removing our old system and installing our new system. Professional work. Polite and careful. The job was done quickly and in perfect detail. I wholeheartedly recommend Family if you need maintenance repairs or a whole new system. Thank you guys
Aaron Gwin
May 23, 2022
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John English and Joe Carney were a tag team on this repair. John, was able to come out the day I called and In short order identified our faulty component. One that had been replaced by another company just last summer when my home warranty company sent out someone other than Family Heating and Air. I had my doubts but when Joe showed up for the repair he took the time to really explain how this new part could have gone bad and the proper way to do the install to prevent the same issue.
These guys are professional and courteous and always do good work. They do all my servicing and I know now to ask for them specifically when talking to my home warranty company. Thanks for keeping us cool!
These guys are professional and courteous and always do good work. They do all my servicing and I know now to ask for them specifically when talking to my home warranty company. Thanks for keeping us cool!
Ben Lane
Apr 25, 2022
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Had our system installed by Family back in 2020 and had such a great experience with Tim and then the install crew that there was no question who we would use for maintenance. Fast forward to April 2022 and it was time to have a system check and some maintenance done. I got an email reminder along with a coupon, called them up and set the appointment. Rick H. called when he was on the way, did a thorough inspection and service while addressing a couple minor issues, and was done in just over an hour. Always a pleasure doing business with these folks.
Jo Ann Rarick
Apr 23, 2022
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The name of this company is an indicator of their working philosophy. We have had great service from every part of this company for six years now. Our most recent service came from Dakota who took good care of both of our units. And yes, our dogs were just as impressed with Dakota. As we go into the long hot summer of the Florida Panhandle, I sleep a little better knowing Family Heating & Air are there if anything goes wrong.
James Wilson
Apr 16, 2022
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Joe Carney was my technician and he did a great job. I called for my annual checkup and to fix a problem I was having with one of my units not cooling properly. Joe took time to do the annual service, isolate the issue I was having and provide me with his recommendations. I appreciated the time and detail he took explaining things to me. He truly cares about his customers and I have been a customer of Family heating and air for the past 8 years.
Zala Momma
Apr 13, 2022
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I have bought this unit about 10 months ago & received my preventive maintenance by Dakota Garner with Family Heating and AC. I was impressed with the job he preformed! Overall I am very happy with my new unit and it's operating perfectly as expected from a high quality as Bryant. Today reaffirms why I choice quality over cost. As everyone experiences the Florida summer I will be resting easy in my cool home! Thank you again Family Heating and AC for your outstanding product, but even more for sending out professionals like Dakota to continue to keep my system running top notch!
