Business Details
50+ Years
experience
Emergency
services
Your Trusted Greensboro Plumbing & Gas Experts
Established in 1953, we have built a reputation as Greensboro's trusted plumbing and gas service provider. With nearly seven decades of combined experience, our team of certified professionals specializes in residential and commercial plumbing systems, natural gas and propane installations, and emergency repair services. As a BBB-accredited business and authorized dealer for industry leaders like Rinnai and RH Peterson Co., we guarantee factory-trained expertise and full manufacturer warranty support. Our commitment to transparency ensures clients receive detailed cost estimates and project timelines before any work begins.We maintain 24/7 emergency availability to address critical issues like gas leaks and flooding, serving the entire Piedmont Triad region with rapid response times. Our inventory of on-site replacement parts enables faster repairs, while our specialized services include tankless water heater installations, gas log systems, and plumbing winterization. Through consistent service excellence, we have maintained multi-generational client relationships across Guilford County.
Services
Plumbing Repairs
Gas Line Installation
Emergency Services
Water Heater Installation
Drain Cleaning
Gas Appliance Repair
Plumbing Inspections
Pipe Replacement
Sewer Line Repair
Gas Leak Detection
Details
- Year established: 1953
Highlights and features
- 70 years of combined plumbing and gas expertise in the Piedmont Triad
- BBB-accredited business with proven service reliability
- Authorized dealers for Rinnai and RH Peterson Co. products
- 24/7 emergency response for critical plumbing and gas issues
- On-site inventory of replacement parts for faster repairs
Associations and certifications
- BBB (Better Business Bureau)
What people say
24/7 emergency availability
Knowledgeable technicians
Prompt service
Reliable repairs
Long-term trust
Services
Emergency Plumbing Services
We provide immediate response for urgent plumbing issues including burst pipes, severe leaks, and gas emergencies. Our technicians maintain 24/7 availability to minimize property damage through rapid diagnosis and repair. Specialized equipment enables quick leak detection and system restoration for residential and commercial properties across the Piedmont Triad.
Gas Line Installation
Professional installation of natural gas and propane lines for residential and commercial applications. Our certified technicians ensure code-compliant connections for appliances, fireplaces, and outdoor living features while maintaining strict safety protocols. We also provide annual inspections to maintain system integrity and regulatory compliance.
Tankless Water Heaters
Authorized installation and maintenance of Rinnai tankless water heating systems. These energy-efficient units provide continuous hot water while reducing operating costs. Our factory-trained technicians handle complete system replacements and perform regular maintenance to maximize equipment lifespan and performance efficiency.
Drain & Sewer Cleaning
Comprehensive drain clearing and sewer line maintenance using modern electric and jet cleaning methods. We address slow drains, foul odors, and blockages through camera inspections followed by targeted cleaning or repair solutions. Preventative maintenance plans help commercial clients avoid costly system failures.
Gas Log Installation
Expert installation of RH Peterson RealFyre gas log systems for residential fireplaces. With 40 years of specialized experience, our technicians ensure proper venting and safety compliance while optimizing flame appearance. We also service existing gas log systems for ongoing performance and safety.
People
Phil Edwards
Gas Systems Specialist
With 40 years of specialized experience in gas systems, Phil Edwards leads our gas log installation and maintenance services. His expertise ensures safe, code-compliant installations while maintaining the aesthetic quality of residential gas fireplace systems.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency response for plumbing and gas emergencies including leaks, flooding, and gas line issues.
Are your technicians certified for gas system work?
All our gas technicians maintain current certifications and factory training for safe installation and repair of natural gas systems.
What areas do you service?
We serve Greensboro, High Point, Winston-Salem, and surrounding communities in the Piedmont Triad region of North Carolina.
Do you install tankless water heaters?
Yes, we are authorized dealers and installers of Rinnai tankless water heating systems with full manufacturer warranty support.
Can you repair existing gas log systems?
Our specialists provide maintenance and repairs for existing gas log systems, including venting adjustments and component replacements.
What payment methods do you accept?
We accept major credit cards for all plumbing and gas service appointments and installations.
Reviews (4)
Elizabeth Spencer
Jun 19, 2022
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I can not tell you how wonderful the Edward's & Mills plumbers are! Beyond excellent customer service. I had an actively leaking toilet. Donnie with customer service was helpful and reassuring they would be able to come out to help me. The plumber showed up quickly. Diagnosis the problem and repaired it effectively. I felt their charges were fair and they provided me with an itemized bill. This is the way business should be done. Thank you. I have a new plumber for life!
John Lennox
Jul 26, 2021
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Critical: Quality Fried extraction fan and gas valve due to not understanding how to properly wire the fan motor. Then had the cheek to charge almost 600$ for 2nd attempt with another 800$ of parts. That I paid for. Sorry wouldn't use again. Service: Water heater repair
Hunter Loftis
May 28, 2021
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The guys who worked on our house were capable and I have no complaints about their work. I also appreciate that Edwards & Mills got us into their schedule so quickly. So the four stars here are all coming from the folks who actually did the job. The bill was a shocker, though! $1,115 to run 15' of natural gas pipe is about 30% over a normal price that you would see from similar companies. So while the work was good, I didn't feel like the value was particularly strong.
Crystal Montague
Dec 10, 2020
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I am a local medical professional and customer service is priority for me in treating my patients. I called this morning for servicing of my gas log fireplace. I was told by the representative answering the phone that I needed to take a picture of my gas log fireplace before someone would come out. Evidently, "their company only services one type of gas log fireplace and to avoid being charged $155/hour, I will need to text a picture to see if the one we have in home is one they service." I explained to the representative how inconveniencing this was, and then promptly called Eanes Heating & Air who agreed to service us today for $119 with no texting of pictures and who was much more confident in their services.
I will never call this company back or recommend them to family, friends, neighbors, or colleagues. They need to update their website to indicate the limitations of the type of gas log fireplaces they services and re-train their employees.
I will never call this company back or recommend them to family, friends, neighbors, or colleagues. They need to update their website to indicate the limitations of the type of gas log fireplaces they services and re-train their employees.
