Business Details
36 Years
experience
Emergency
services
24/7 Emergency Plumbing & HVAC Services in El Paso
The Plumbing Doctor has been a trusted provider of plumbing and HVAC services in El Paso, TX since 1990. We combine decades of industry experience with a commitment to quality, offering 24/7 emergency services to address urgent needs. Our team of certified professionals undergoes rigorous training and background checks to ensure reliability and safety. We prioritize preventive maintenance to avoid costly repairs while delivering transparent pricing and personalized solutions. Customer satisfaction is our foundation, supported by prompt service, professional communication, and a focus on long-term relationships.Our growth reflects consistent delivery of high-quality repairs, installations, and system maintenance tailored to residential and commercial needs. We maintain accountability through standardized protocols and verification processes for all technicians, ensuring every job meets our standards. Community trust is built through dependable service, clear documentation, and a no-pressure approach to service recommendations.
Services
Plumbing Repair
HVAC Installation
Emergency Services
Water Heater Repair
Gas Line Replacement
Drain Cleaning
AC Maintenance
Heating System Repair
Slab Leak Detection
Preventive Maintenance
Details
- Year established: 1990
Highlights and features
- Our technicians provide 24/7 emergency response for urgent plumbing and HVAC issues.
- Certified professionals undergo rigorous training and background checks for reliability.
- Transparent pricing with no hidden fees or surprise charges.
- Preventive maintenance plans to reduce long-term repair costs.
- Satisfaction guarantee through first-time-right repairs and follow-up verification.
What people say
Prompt and professional service
Competitive pricing
Experts in plumbing and HVAC
24/7 availability
Reliable and trustworthy
Services
Plumbing Repair
Emergency and routine plumbing repairs address leaks, clogs, and system malfunctions. Our licensed technicians use advanced diagnostic tools to identify issues quickly. Services include pipe replacement, drain clearing, and fixture repair for residential and commercial properties.
HVAC Installation
Professional heating and air conditioning installation improves energy efficiency and comfort. We offer system sizing, ductwork evaluation, and energy-efficient equipment options. Technicians follow manufacturer guidelines to ensure optimal performance and warranty compliance.
Water Heater Repair
Diagnosis and repair of tank and tankless water heater issues. Services include element replacement, pressure valve adjustments, and sediment removal. Preventive maintenance extends equipment lifespan while ensuring safe operation.
Gas Line Replacement
Emergency gas line repairs and replacement address leaks or corrosion. Certified technicians follow strict safety protocols for service line installation, appliance connections, and pressure testing. Services comply with local building codes.
Slab Leak Detection
Specialized leak detection identifies water loss beneath concrete foundations. We use thermal imaging and acoustic listening devices for precise diagnosis. Repair options include re-routing pipes or slab penetration for direct access.
Questions
What plumbing and HVAC services do you provide?
We offer 24/7 emergency repairs, system installations, and preventive maintenance for plumbing, heating, air conditioning, and water heaters throughout El Paso and surrounding areas.
Do you offer emergency service outside regular hours?
Yes, our 24/7 emergency service responds to urgent plumbing and HVAC issues at any time, including holidays and weekends.
Are your technicians certified and insured?
All technicians undergo background checks and hold state certifications. We carry full liability insurance and guarantee workmanship quality.
What areas do you service?
We primarily serve El Paso, San Elizario, Canutillo, and Fabens. Contact us to confirm availability for your specific location.
Do you provide written estimates?
Yes, we provide detailed cost breakdowns before starting work. There are no hidden fees or unexpected charges.
Reviews (7)
R.
Jun 19, 2022
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I do not recommend. In my opinion we got price gouged and they are not honest about rates and work that is needed. Make sure to get multiple estimates from different companies, if possible.
Justice Unique
Apr 05, 2022
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Critical: Professionalism, Value They are not professional. They only showed up because my landlord is cheap. I do not recommend.
Michael Mendoza
Jan 15, 2022
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Service was professional and on time. Moreover, prices were reasonable. I would definitely recommend plumbing doctor for your plumbing needs. Service: Water heater installation
Yorigasi
Jun 10, 2021
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Victor was a pleasure to talk to and his prices are far better than any other company out there. They do everything up to code and do a great clean job. Hector Torres was the technician who showed up for the job. He was very professional, courteous and very pleasant to talk to. He explains everything in detail and shows exactly what he is going to do to remedy the issue. If you are looking for a plumber look no further as their job and prices are far better than any other company out there. Will be hiring them again for any plumbing issues. Thank you guys!
Christopher Campa
Oct 30, 2020
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Called late on a Saturday and was able to get an appointment early Sunday morning. The service and price were exceptional and when finished the pipes looked like a work of art. Thank you so much.
M. Perez
May 24, 2020
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Called at around 7 AM and got an appointment between 10:30 to 12:30. The plumbers arrived shortly before 10:30, listened to my description of the problem and what was needed to be done. They promptly took care of the problem and left everything in working order. Very professional and courteous crew. I will definitely call them again.
Ellen Proctor
Feb 24, 2020
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Their two man crew was late. The hourly rate of $115 for one hour is too high, I was quoted $97 when I set the appointment. They only charged for 1 hour but spent 2 here (because of jaw jacking). I won't even get into the cost of minimal parts. I was quoted appx. $14 but paid $40. I will NOT be using them again nor will I recommend this company.
