Indoor Comfort Systems

Business Details

50+ Years

experience

Emergency

services

Trusted HVAC Services for Tacoma Homes and Businesses

Indoor Comfort Systems has been a trusted HVAC contractor serving the Puget Sound region for over 50 years. Founded in 1970, we specialize in residential and commercial heating, ventilation, and air conditioning solutions, including installation, repair, and maintenance. Our team of skilled technicians prioritizes exceptional customer service, leveraging decades of combined industry experience to deliver reliable, energy-efficient systems. We partner with leading manufacturers like Daikin and Mitsubishi to offer advanced technologies such as ductless heat pumps, ensuring tailored comfort solutions.

Committed to transparency and quality, we are licensed, bonded, and insured, with a proven track record of client satisfaction demonstrated through repeat business and positive referrals. Our dedication to ongoing training and technical excellence ensures every project meets the highest standards of performance and durability.

Services

Furnace Repairs Air Conditioning Heat Pumps Ductless Systems Installation Maintenance Commercial HVAC Residential HVAC Ductwork Sheet Metal Fabrication

Details

Year established: 1970

Highlights and features

We offer 50+ years of HVAC expertise serving Tacoma and surrounding counties.
Our technicians undergo ongoing training for technical proficiency and certification.
We are a licensed, bonded, and insured contractor with proven reliability.
We guarantee competitive pricing that matches or beats local HVAC competitors.
We provide comprehensive maintenance programs to extend system lifespan and efficiency.

What people say

Excellent job Superior comfort Great customer service Professional technicians Significant efficiency gains

Website

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Services

Furnace Repairs

Our furnace repair service addresses all system malfunctions, from ignition issues to airflow problems. Our certified technicians use advanced diagnostic tools to identify and resolve problems efficiently. With immediate response availability, we restore heating comfort while ensuring system longevity and safety compliance.

Air Conditioning

We provide comprehensive air conditioning solutions including installation, repair, and maintenance. Our specialists handle refrigerant issues, compressor failures, and system upgrades using energy-efficient equipment. Regular maintenance prevents breakdowns and maintains optimal cooling performance throughout summer months.

Heat Pumps

Our heat pump services range from installation to emergency repairs. We specialize in high-efficiency models that provide both heating and cooling. Proper installation ensures optimal energy savings, while regular maintenance preserves system performance and extends equipment lifespan.

Ductless Systems

Ductless heat pump installations offer zoned temperature control without ductwork. We handle complete system setup, including indoor unit placement and refrigerant line installation. Our team ensures quiet operation and precise climate management for various space configurations.

Commercial HVAC

We deliver tailored HVAC solutions for commercial properties including system design, retrofits, and 24/7 emergency service. Our technicians handle large-scale installations and maintenance contracts, prioritizing minimal downtime and energy efficiency for business operations.

Questions

Do you service both residential and commercial properties?

Yes, we handle all HVAC needs for homes, offices, and industrial facilities across the Puget Sound region.

What HVAC brands do you work with?

We service major brands including Daikin, Mitsubishi, York, and Trane for both residential and commercial systems.

Are emergency repair services available?

We provide 24/7 emergency HVAC repair services to address urgent heating and cooling system failures.

Do you offer maintenance contracts?

Yes, our preventive maintenance programs help extend equipment life and maintain system efficiency year-round.

Is financing available for new installations?

We offer flexible financing options to make high-efficiency HVAC system replacements more affordable for homeowners.

What areas do you serve?

We provide HVAC services throughout Pierce, Kitsap, Thurston, Mason, and South King Counties in Washington.

Reviews (6)

Write a Review

Milton Luczki

May 09, 2022 Report

There's nothing ICS can't do to make your home/business more comfortable. Knowledgeable staff, top notch equipment, happy customer. Go see Rick!

Joseph Harper

Apr 22, 2022 Report

I called this company to service my furnace and disconnect my heat pump and reconnect after we relocated it. We were never given a proposal or estimate, so since this was an emergency, and they knew it was, we had them do the disconnect. In all, the total time on the job including the return and service the furnace was 4 hours. We were then given a bill of 3500 dollars plus tax. For 4 hours work!

They said this was overhead and profit. I now am getting a lawyer and settling this after they refused a 1500 settlement. Which is more then fair. I would never recommend these preditors to anyone! You all have been warned!

Janet Tierney

Dec 23, 2021 Report

This company installed an old system in my new home 2 years ago and it has not worked properly. I thought they were installing a new system which I paid for. I have requested many times that they come and fix the system. The last time I called was the week before Thanksgiving, they told me I was on the waiting list. No one has called me back and they system is still broke. I would NEVER recommend this company and I am looking into legal action against them.

Adamant Adam

Oct 27, 2020 Report

The receptionist was very helpful and I was impressed to hear how they try to prefab as much of their ducting as possible.

Jennifer Giannone

Aug 08, 2020 Report

I have used ICS a number of times over the past several years, at my personal home as well as our rental. I have never had a single issue, they have always been timely, reasonably priced and seem to actually care about their customers. Its very unfortunate they get poor reviews from people that are upset with their contractors and are not actual customers of ICS.

Tom Nali

Jul 25, 2020 Report

It has always been a pleasure working with this company. They have been servicing mine and other family and friends furnaces for years!