A Step Above Carpet and Flooring Care, LLC is just that, a step above. We are a female owned and operated company started in 2010 by Heather Pinckard serving the greater Nashville area. We pride ourselves on exceptional customer service and want to treat your home just as it is our own.

We will call you after completion of your work to ensure your satisfaction and if you are unhappy with anything we'll be happy to come back out and take care of it for you.We always aim to over deliver to our clients and want to show you how we are different than companies you may have used in the past.We're not looking to be your one time cleaner, we're looking to be your forever cleaner!

Business details

Year established: 2010

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Commercial

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A Step Above Carpet and Flooring Care help businesses look their very best for clients and improve the air quality for their employees. Commercial carpet usually sees quite a bit of foot traffic from everyday use, and morning coffee can leave it's mark.

Rug Cleaning

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We offer both offsite and on-site cleaning. Taking rugs offsite to our facility allows for thorough rinsing insuring the best clean possible. Sometimes you just want them freshened up. We can do that cost effectively at your home on some fiber types provided the rug has no major staining or pet issues.

Upholstery

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Upholstery and mattresses can take on a lot of damage and staining, and over time dirt and debris will build up on the surface. Mattresses can hold a lot of dust and even get dust mites on the surface. Routine sheet changes will not keep this from happening.

Tile

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Tile can look amazing in any setting. Whether it's in an entry way, kitchen, or a custom bathroom. The tile itself is usually easy to maintain with routine cleanings, but the grout is another story. Simply mopping your tile is just going to swirl dirt around and cause dirty water to soak into your grout.

Carpet

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We are committed to providing you the best carpet cleaning possible at a reasonable price. We offer two different types of cleaning. We offer the traditional hot water steam extraction cleaning, as well as an encapsulation cleaning.

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