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Universal Pest & Termite, Inc. At Universal Pest & Termite, Inc., our goal is to safeguard Hampton Roads homes through professional, family-operated pest control. For more than 25 years, we have proudly served communities from Virginia Beach to Norfolk with dependable, science-based pest management. Our services include termite prevention, rodent removal, bed bug and mosquito control, spider elimination, and comprehensive crawl space care. Weve earned more than 1,000 five-star reviews and have protected over 100,000 homes, a testament to our reliability and customer-first approach.

We employ Integrated Pest Management to target the causes of infestations while minimizing pesticide use. This approach is ideal for families seeking effective yet eco-conscious pest control. Our natural repellent options, such as essential oil-based treatments, provide additional safety for children and pets. Every service visit is handled by trained, courteous professionals committed to delivering exceptional results. Whether you require immediate extermination or preventive maintenance, Universal Pest & Termite guarantees thorough, lasting protection. We treat every property with the same care as our own and take pride in delivering peace of mind to homeowners across Hampton Roads. Call us today for your instant quote or free inspection.
Served areas
  • Virginia Beach, Norfolk, Chesapeake, Portsmouth, Hampton, Newport News, Suffolk, WWilliamsburg
Business details
  • Year established: 2000
Highlights and features
  • Family-owned pest control serving Hampton Roads
  • Protected over 100,000 local homes with proven solutions
  • Comprehensive services: termites, rodents, bed bugs, and more
  • Integrated Pest Management prioritizing safety for children and pets
  • Natural, non-toxic pest control options available at no extra cost
  • Free inspections, same-day emergency service, and guaranteed results
Associations and certifications
  • A+ Rated by BBB
Payment methods
  • Cash, Checks, Debit cards, Credit cards, Mobile payments, Bank transfers, Financing available
Services
Home Pest Control We at Universal Pest & Termite are proud to offer dependable pest management services that safeguard homes across Hampton Roads. Our technicians use state-of-the-art techniques and environmentally responsible products to control and prevent infestations. Each service is designed to deliver visible results, reinforcing your homes comfort and protection throughout the year.
Termite Control For lasting termite protection, Universal Pest & Termite offers expert inspection, treatment, and prevention services. Our technicians apply safe, efficient solutions tailored to your homes unique needs. With over two decades of industry leadership and a termite-free guarantee, we provide homeowners the assurance of a strong, pest-free foundation.
Rodent Control Universal Pest & Termite provides reliable Rodent Control solutions designed to eliminate infestations and prevent future problems. Our specialists thoroughly inspect your property, seal all potential entryways, and apply safe, targeted treatments. We also clean and sanitize affected areas to ensure your home remains healthy, comfortable, and protected year-round.
Crawl Space Services We specialize in providing crawl-space services that begin with cleaning and sanitizing the area, followed by encapsulation, installation of dehumidification and drainage solutions, and remediation of wood affected by fungal growth. Our approach protects your home from moisture-related deterioration and pest activity below the floor. As owners, we are dedicated to delivering premium workmanship and lasting peace of mind for your property.
Reviews (21)
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Lisa Stewart
Oct 24, 2025
We had our scheduled treatment today (10/23/25) and I was very pleased with the tech Scott that took care of us. He was on time and extremely polite and conscientious of our needs and concerns. He was also very personable!
Shanti Mullen
Oct 14, 2025
Jimmy is the best. He was very informative professional and quite frankly felt like family. Thank you for having someone like him on the team. He truly cares. Go Jimmy!
Miles Penland
Oct 11, 2025
Brandon is an absolutely outstanding pest technician! Knowledgeable, professional and conscientious. Focused on delivering customer satisfaction and great service in a timely manner.
Joel Brown
Oct 07, 2025
David S was an excellent performer of his job! Always prompt always nice even to my dog. I really appreciated that. No pressure always a smile and the truth.
James Stanko
Oct 07, 2025
Dave was very informative concerning the moisture in our crawl space. Recommend a couple different scenarios.
He has always been very friendly, polite and addressed any concerns that I had.
Chad Dennis
Oct 03, 2025
Havent written a review for Universal Pest before, but having had a very positive experience with David today, compels me to say some positive things. First, he could have rescheduled, but he came anyway. Second, when he appeared from under my crawlspace, he tossed out 2 almost whole rolls of plastic that should have been taken and reused by Universal after they did my plastic barrier install. That would have been wasteful! But David took the effort to lug those things from deep under the house to bring them back to Universal for use! Wow! What a great employeesalvaging that material helps to keep everyones cost down! What a conscientious employee! Third, the information he shared with me about what he saw underneath my house finally helps me to keep a necessary eye on a couple of things. I felt like he was the FIRST inspector to really LOOK at my situation thoroughlyand that is what I PAY FOR. Thank you, David!
Karen Kelsay
Sep 08, 2025
Jimmy L has done my yearly inspection for several years. He is always professional, polite & cheerful. He is an asset to the Universal team!
Joseph Keeling
Jul 26, 2025
David S. Was friendly and quick. Was knowledgeable and promp.
Kendall Miller
Jul 04, 2025
Sean Mays came out today and handled a problem that has been plaguing me for weeks, in 30 seconds. He was so brave in the way he handled the wasp nest on my deck. Universal Pest Control is amazing. im so glad I left my old company and moved to Universal!! Simply the BEST
Stephanne Gentlesk
Jun 21, 2025
We have been a customer of Universal for at least 10+ years. They have always done a great job. There was a little hiccup with scheduling this past month, which was not normal at all. But I understand you can't always be perfect. We finally got serviced today by Jenna and she is wonderful. We have a major ant problem outside and she explained everything she was doing and watched out for our dogs and children's safety. It's so nice to have technicians that work hard and take care doing their job. Wish Jenna could be our regular technician. She's great!
K. Williams
Jun 10, 2025
David S. did a great job ensuring that the problem was thoroughly investigated and solved the issue with recommended sprays. Staff and students are now safer due to his outstanding service. Thank you, David S.!
Sonya Moore
Jun 06, 2025
David S. Was fantastic. He explained the situation and what we needed to do in case the bees returned. I appreciate his thorough examination of the center and making it safe for our students
Sienna Cowell-Dunn
May 14, 2025
Ive had the pleasure of having Universal as our pest control company for the last six years. I highly recommend this company! Shout out to Jason, one of the awesome techs that has come out to service our home.
Monique Carter
May 11, 2025
Weve used Universal Pest for years for our preventative maintenance. They were upfront and honest with us from day one. We always request David Shafer to come to our home for our quarterly maintenance. He is very knowledgeable, professional, and friendly.
Tara Kravitz
Apr 18, 2025
David Shafer came out to our office and not only performed our normal routine service but also verified that our previous mouse situation is still resolved. Very professional and incredibly nice. I would recommend.
Brittany Kirkland
Mar 28, 2025
Jenna came out early and I feel went above and beyond. She fixed items I had no idea about that could have been a headache down the road and explained things we can do to help in between services. She was extremely professional and friendly. She even loved on our puppy after she was finished.
Jenna Robinson
Mar 26, 2025
This was our first time having Philip as a technician and he was a delight! From the moment he walked in, armed with a smile and a pet for my dog, he was friendly and professional. Philip was incredibly thorough, explaining each step of the service as well as his standards and remediation techniques. Its obvious that Philip cares deeply about his job and I look forward to seeing him again next quarter!
Priestly Williams
Mar 21, 2025
We had Phil as our tech today, and I couldnt be more pleased with his performance. He was very thorough and provided the best service experience that weve had. He took the time to answer my questions and explained how to maintain a safe and pest free environment for my family and my dogs. Id give him 10 stars if that option existed!!!
Adrian Slagle
Mar 14, 2025
Philip is the best! He is so incredibly knowledgeable, friendly and professional. He truly cares about his clients and is an expert in his field. He goes above and beyond and gives great tips and tricks about pests and other wildlife. Highly recommend this service and youre lucky if you get Philip as your technician. The customer service when scheduling is also excellent.
Shawn Hodges
Feb 16, 2025
Brandon N from Universal Pest Termite was awesome! From the moment he arrived, he was super friendly and easy to talk to. He took his time to thoroughly inspect everything and explained the process in a way that made me feel at ease. Its clear he cares about doing a great job and making sure youre taken care of. Highly recommend him for anyone needing pest control servicessuch a great experience all around!
Tj Watkins
Apr 16, 2024
Just wanted to share how great of a job that David Shafer did with my crawl space. Sealed it up super nicely! Was professional, friendly, and on time. Highly recommended.