Business Details
21 Years
experience
Emergency
services
Your Trusted HVAC Partner in St. Ann, MO
Arch Air Services has been delivering expert HVAC solutions to St. Ann, MO and surrounding areas for over two decades. Our certified technicians specialize in AC installation, heating repair, ductless systems, and indoor air quality improvements, ensuring homes remain comfortable year-round. We prioritize customer satisfaction through transparent communication, precise diagnostics, and durable repairs backed by industry-leading warranties.Our team's extensive experience enables us to address complex HVAC challenges efficiently while maintaining competitive pricing. We invest in ongoing training to stay current with evolving technologies, guaranteeing our clients receive cutting-edge solutions. From emergency repairs to preventive maintenance agreements, we approach every service with the same commitment to excellence that has built our reputation as a trusted local provider.
Services
AC Installation
Heating Repair
Ductless AC
Furnace Maintenance
Heat Pump Repair
Indoor Air Quality
Humidifier Services
HVAC Replacement
Emergency Repairs
Maintenance Plans
Details
- Year established: 2005
Highlights and features
- We offer 24/7 emergency HVAC services for urgent needs
- Our technicians hold current industry certifications for quality work
- We provide a 1-year installation guarantee for complete systems
- We maintain transparent pricing with no hidden fees
- We serve St. Louis County and surrounding areas with rapid response times
What people say
24/7 emergency service
Certified technicians
Competitive pricing
Quick response times
Clear explanations
Services
AC Installation
Our AC installation service ensures proper sizing and efficient placement of new cooling systems. Technicians follow manufacturer specifications while considering home insulation factors and occupancy patterns. We offer energy-efficient models with up to 10-year warranties, including proper refrigerant charging and electrical connections. Each installation includes system performance verification and customer operation training.
Furnace Maintenance
Furnace maintenance includes comprehensive component inspection and cleaning procedures. Our technicians replace air filters, clean burners, check heat exchanger integrity, and lubricate moving parts. We verify thermostat calibration and test safety controls during each visit. Regular maintenance extends equipment lifespan while improving energy efficiency by up to 30% according to manufacturer specifications.
Heat Pump Repair
Heat pump repair services address both heating and cooling functionality issues. We diagnose refrigerant levels, inspect compressor operation, and test reversing valve performance. Our technicians repair or replace faulty components while maintaining system efficiency. Emergency repairs include temporary solutions to restore basic functionality until permanent fixes can be implemented.
Indoor Air Quality
Indoor air quality assessments identify contaminants affecting home environments. We conduct particulate testing, humidity measurements, and VOC detection using calibrated equipment. Solutions include HEPA filtration systems, UV air purifiers, and ventilation improvements. Each recommendation addresses specific air quality concerns while considering existing HVAC system capabilities.
Ductless AC
Ductless AC installations provide zoned cooling solutions for homes without existing ductwork. Our certified technicians mount indoor air handlers and connect refrigerant lines to outdoor units. We offer multi-zone systems with individual temperature controls, ensuring energy-efficient operation. Each installation includes proper line insulation and condensate drainage system setup.
Questions
Do you offer emergency HVAC services after regular business hours?
Yes, we provide 24/7 emergency HVAC services for urgent heating and cooling issues.
What areas do you service for HVAC installations and repairs?
We serve St. Ann, St. Louis County, St. Charles County, and surrounding Missouri communities.
Do you provide maintenance plans for HVAC systems?
Yes, we offer annual maintenance agreements including two system checkups and priority service scheduling.
What HVAC brands do you work with for installations and repairs?
We service all major HVAC brands and offer installations from trusted industry manufacturers.
Do you offer warranties on HVAC installations and repairs?
Yes, we provide a 1-year guarantee on full installations and standard warranties on repair work.
Can you help with indoor air quality assessments and solutions?
Yes, we offer comprehensive air quality testing and purification system installations for healthier indoor environments.
Reviews (25)
Dennis Seals
Jun 14, 2022
Report
I've been with Arch for years, and can't complain about any aspect of their service. Willing to help at the drop off a dime, these fits will take great care of you. I made sure to transfer my coverage when I moved this week, and will continue to recommend then wherever I go. Services: HVAC duct & vent cleaning, Heating system maintenance, A/C system maintenance
Pam Zayas
Jun 14, 2022
Report
Always prompt and professional. I highly recommend Arch Air Services for your HVAC needs. Service: HVAC system maintenance
Anitra
May 28, 2022
Report
Eric was very friendly, professional and informative. He even pointed out the poison ivy in the neighboring yard. There was another young man that assisted him and I forgot his name (sorry) and he was just as professional and friendly. I will definitely refer to others as well as call again. Service: A/C system maintenance
Luke Stigers
May 09, 2022
Report
Bryan and Josh came out ahead of schedule, saving me the after-hours fee. That alone is awesome. They were quick and efficient. Bryan kept me informed of where they were in the process and what they had found. Have used them before and will continue to do so. They didn't push any other services or anything not needed. Great guys. Services: A/C system repair, A/C system maintenance
Rose Hansen
May 09, 2022
Report
I can't remember the guys name who came but he was friendly, professional, explained everything he did and showed us why we needed the new part for the A/C. I always have Arch Air come do our checkups for summer A/C and heating for winter! Service: A/C system maintenance
Jen Kezele
Apr 18, 2022
Report
Great company! Needed a new dryer vent system installed. Called them on a Tuesday, and it was all done by Wednesday! They did a great job, and were very professional!
Barbara Kinder
Mar 15, 2022
Report
They were recommended to us, and we had them come out to test and service our a/c service on a house we just bought. They found and repaired a wiring issue, tested and then serviced our unit. I would highly recommend them. Services: A/C system repair, A/C system maintenance
Jeffrey Nelson
Aug 19, 2021
Report
I would recommend Arch Air Services to anyone who needs service with HVAC! They are really reliable and listen to your questions. Never talk over you and just fix what is needed. Very easy to talk with, and just down to earth. My techs were Brian and Eric, both outstanding! Just give them a call and they will take care of your needs! Thanks so much, both of u! Jeff Nelson
Amy McMullin
Jul 10, 2021
Report
Everyone we worked with at Arch Air was wonderful! Eric, Brian and Ian did our installation and they were some of the friendliest, hardest working, and most knowledgeable people that we've ever had do work at our home. It was a tough job and they never gave up or complained, but kept going until it was right. On top of that, their quote was extremely reasonable and we got a great system- high quality and efficient. I highly recommend working with them!
Christopher K.
Oct 29, 2020
Report
Called them around 10am and they had a very nice technician out here before noon. He came in and told me I wired the thermostat wrong, whoops... then the furnace wouldn't ignite all the way so he cleaned an igniter and it was fixed. Much appreciated.
Christopher K.
Oct 29, 2020
Report
Called them around 10am and they had a very nice technician out here before noon. He came in and told me I wired the thermostat wrong, whoops. then the furnace wouldn't ignite all the way so he cleaned an igniter and it was fixed. Much appreciated.
Jeremy Poulter
Apr 19, 2020
Report
Arch Air helped us when our carbon monoxide detectors were going off. They came out immediately to check things out for our family and got us up and running. We ended up needing a new furnace and they provided excellent service throughout the process. We highly recommend them!
Donna Tillotson
Nov 28, 2019
Report
The Arch Air staff are, very, professional and friendly! We trust them, completely, with all our HVAC needs! Thank you Arch Air!
Tim Friedhoff
Sep 07, 2019
Report
Arch Air installed a new furnace and AC as well as a new water heater. Very friendly, honest and reasonably priced. They dont try to sell you more than you need. We will be having them back to clean our ducts. That too is fair and reasonably priced. Very good people.
Shirley D.
Oct 13, 2018
Report
We had a huge job of replacing two furnaces and two A/C units in May of 2018. Pricing was most reasonable and the service was excellent! The staff and service technicians are very professional, and most courteous. The techs cleaned everything up nicely after the two day job was completed. I highly recommend this company. They will go out of their way to get you worked in to their schedule and are available on weekends for emergencies.
Kathi R.
Aug 22, 2017
Report
Arch Air Services is by far the BEST air conditioning company we have worked with. Ian is the man to go to for all your AC/Heating needs. They installed 4 new units in a large building on a 4 story roof. They were prompt, clean, efficient, professional, and most importantly they did what they promised!!! Highly recommend!!!!
Nate H.
Aug 04, 2017
Report
Great service. Had a really tricky problem and the technician really put a ton of effort and showed he cared about solving the issue. Will call again next time I need them!
B. W.
Jul 07, 2017
Report
Just got a complete new system installed. My old AC fan went out on July 3. These guys where the only one that I could even get to show up and give me a bid for what we're going to need. Got what I considered a fair bid and on the 7th they got the whole job done in about 9 hours. Both my installers were extremely nice and professional. The work was well done and they cleaned up all debris. Couldn't be happier with the work and the end result
Karen M.
Feb 14, 2017
Report
I thought they did a very good job. From the initial sales call to the two men who came out and actually installed my new HVAC system, they were professional and courteous. They kept me in the loop with what they were doing and they cleaned up the area afterwards. I would use them again and have recommended them to others.
Kay M.
Nov 21, 2016
Report
Arch Air was always available for any questions, and on the day of installation they called first, and then arrived on time which I really appreciate - they stated that it would take 6 hours, but they completed the job in 4 - they were very efficient and cleaned everything up before leaving - So far I am very happy with the overall experience - I would use them again
Deb B.
Jun 21, 2016
Report
Very nice people. Very thorough. Quick service on a weekend. They wil be our regular for heating and cooling services
Andrea S.
May 17, 2016
Report
I was very pleased with everyone I dealt with at Arch Air Services from the initial contact to installation to the great customer service at the office. I would recommend them to anyone in search of a new furnace or a/c. They were wonderful to work with!!!
Betty H.
Jul 18, 2013
Report
The tech was really nice and explained everything he was doing. He was professional, clean and I will use them again.
Cheri W.
Jul 29, 2012
Report
Customer service was excellent. They were also very prompt and made good recommendations for efficiency.
Becky B. I.
Sep 13, 2011
Report
Fantastic team... service was excellent and they explained everything from placing the bid to installing and running the unit.