Business Details
34 Years
experience
Emergency
services
Your Trusted Boise Plumbing & HVAC Experts Since 1992
Founded in 1992, Wickstrom Plumbing Heating & Cooling has established itself as a trusted family-owned business serving Boise and surrounding areas. Our commitment to Idahoan values drives us to deliver exceptional plumbing, HVAC, and emergency services with a focus on reliability, transparency, and community. With decades of experience, we prioritize 100% customer satisfaction through honest pricing, certified technicians, and innovative solutions tailored to residential and commercial needs. Our team undergoes rigorous training and a 10-step certification process to ensure expertise in addressing complex plumbing and HVAC challenges.We emphasize preventive maintenance to enhance system efficiency, reduce costs, and extend equipment lifespan. Recognized by Angies List Super Service awards, we combine cutting-edge technology with personalized care to resolve emergencies promptly and maintain lasting client relationships. Our mission extends beyond service provisionwe aim to educate future tradespeople and uphold industry leadership through integrity, accountability, and a dedication to improving Idaho homes and businesses.
Services
Plumbing Services
HVAC Repair
Drain Cleaning
Water Heater Installation
Emergency Services
Bathroom Remodeling
Sewer Line Repair
Excavation
Water Filtration
AC Replacement
Details
- Year established: 1992
Highlights and features
- 100% Satisfaction Guaranteed on every job completed
- Family Owned & Operated Business serving Idaho since 1992
- Honest, Upfront Pricing with no hidden fees
- Technicians certified through a rigorous 10-step Family Certification process
- 24/7 Emergency Services for urgent plumbing and HVAC needs
Associations and certifications
- Angie's List Super Service Award
What people say
Excellent Customer Service
Guaranteed punctuality
Professional technicians
Quick repairs
Highly recommend
Services
Plumbing Services
Our plumbing services cover repairs, installations, and maintenance for residential and commercial properties. We address leaks, clogs, and system upgrades with certified technicians using advanced diagnostics. Emergency support ensures rapid response for burst pipes, flooding, or gas leaks, minimizing property damage and downtime.
HVAC Services
We provide comprehensive HVAC solutions including AC repair, furnace maintenance, and system installations. Our experts optimize energy efficiency and indoor air quality while offering 24/7 emergency repairs. Services cover heat pumps, ductless systems, and smart thermostat integration tailored to Idaho's climate demands.
Drain Cleaning
Advanced drain cleaning utilizes hydro-jetting and camera inspections to resolve clogs and prevent backups. We service sewer lines, storm drains, and commercial grease traps with eco-friendly methods, ensuring long-term system functionality and compliance with health standards.
Water Heater Services
From tankless installations to repair services, we ensure reliable hot water supply with energy-efficient options. Our technicians diagnose heating issues, replace outdated units, and perform annual flushes to extend equipment lifespan while reducing utility costs.
Excavation
Our excavation services handle utility line installations, foundation sealing, and drain field repairs with minimal property disruption. Using precision equipment, we manage water, sewer, and gas line projects while restoring landscapes post-completion to maintain aesthetic integrity.
People
Scott Wickstrom
Founder
With over 30 years in the industry, Scott established Wickstrom Plumbing Heating & Cooling to combine technical expertise with Idahoan values. He oversees operational standards and mentorship programs for emerging tradespeople.
Ty
President
Ty leads strategic growth initiatives while maintaining hands-on involvement in complex service calls. His focus on customer-centric innovation has expanded the company's service reach across Idaho.
Helen
Operations Clerk
Helen manages scheduling and client communications, ensuring seamless service coordination. Her 15-year tenure reflects her commitment to operational excellence and customer satisfaction.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency plumbing and HVAC services for urgent issues like burst pipes, heating failures, or AC emergencies.
What areas do you service?
We serve Boise, Nampa, McCall, Meridian, Caldwell, Eagle, and surrounding Idaho regions for residential and commercial clients.
Are financing options available?
Yes, we offer financing plans including no-interest options for qualified customers to manage larger service investments.
How can I improve HVAC efficiency?
Regular maintenance, filter replacements, and upgrading to ENERGY STAR® systems can improve efficiency by up to 25% annually.
Do you provide warranties?
All repairs carry a lifetime warranty while under maintenance plan coverage. New system installations include manufacturer-backed extended warranties.
What plumbing emergencies require immediate attention?
Burst pipes, gas leaks, complete water loss, or sewage backups necessitate immediate service to prevent structural damage and health hazards.
Reviews (7)
Ashley Gilbert
Jun 07, 2022
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Austin and Caylee were great! They were thorough and explained everything to us in full. Wickstrom in general has been awesome so far and we really appreciate it! Services:HVAC system maintenance, A/C system maintenance, Heating system maintenance
Kathy Irish
Mar 28, 2022
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Love this company for doing the best professional job. Chris & Caylee arrived on time, explained everything to me and did a excellent job! I purchased a service agreement that they offered, great deal. I will trust this company with all my heating and plumbing needs. Service:HVAC system maintenance
Raymond Hanson
Mar 27, 2022
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Chris Britt was very knowledgeable about our old oil-fired hot water heating system. We have had trouble finding someone with that knowledge. Chris and his partner did a very efficient job and told us several ways to improve the efficiency of our existing system. I would recommend Wickstrom Heating without hesitation. Service:Heating system repair
Kathy Kershner
Mar 26, 2022
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Maintenance of our heating, AC and plumbing systems is so easy with our Wickstrom Maintenance Plan! It's AC check-up time and on Wednesday, Austin and Caylee showed up to take care of that annual maintenance. Such nice people, very efficient and good at explaining everything about the services they provided. As usual, 5 star service from Wickstrom's 5 star employees!
Candy Knost
Feb 23, 2022
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Wickstrom Service Co. has never disappointed. I have had regular maintenance services plus extras like having the hot water heater flushed, new faucets installed, toilet guts replaced. Most recently I had my heater repaired and a humidifier added. I have met David, Jason, Caylee, and Austin--all of whom have been on time, professional, and thorough.
Jim Cobbs
Feb 12, 2022
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We noticed a higher than normal water bill and suspected a water line leak. Our insurance company contacted Wickstrom Plumbing and they promtly sent Colton to detect the leak which he quickly did. Kody, Colton, and Chance were able to excavate the lawn to get to the leak and repaired it. While repairing that leak they noticed another smaller leak at our sprinkler bax which they also fixed. Our 30 year old toilet was also having trouble so Wickstrom sent out Blake and Carson to see what was wrong and they gave us some options which we elected to replace the toilet.
They were able to replace it the following day quickly and efficiently. Kelly in the office and all the plumbers that were here, Kody, Colton, Chance, Blake, and Carson were very efficient, friendly, courteous. and knowledgeable. I would happily welcome any of them back for any future plumbing needs.
They were able to replace it the following day quickly and efficiently. Kelly in the office and all the plumbers that were here, Kody, Colton, Chance, Blake, and Carson were very efficient, friendly, courteous. and knowledgeable. I would happily welcome any of them back for any future plumbing needs.
Feleashia R.
Feb 10, 2022
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We had ur heater in our shop going out and they sent Chris out the next day. He did a great job. Was able to find all the parts for our old heater. (We had another guy come out and say it was an old system and would never be able to find the parts and we should just replace the whole system). Chris and Austin got all the parts and came back the next day and had it going again. Couldn't be happier to be warm again!
