Business Details
18 Years
experience
Emergency
services
Your Trusted HVAC Experts in Utah
CTR Heating & Air Conditioning has been a trusted provider of HVAC solutions in Utah since 2008. Founded by Kris Keller, a seasoned professional with over 25 years of industry experience, we operate as a family-owned business committed to integrity, transparency, and exceptional service. Our team of certified technicians prioritizes customer needs over sales, offering honest assessments and reliable repairs for residential and commercial systems. We specialize in high-efficiency furnace and AC installations, ductless mini-splits, water heater services, and preventive maintenance.Backed by a low-price guarantee and one-year labor warranties, we serve Salt Lake County, Davis County, Utah County, and Tooele County. Our flat-rate pricing ensures no hidden fees, while flexible financing options make essential HVAC upgrades accessible. With decades of combined experience and a focus on community, we aim to build lifelong relationships through dependable service and technical expertise.
Services
Air Conditioning
Water Heaters
Ductless Mini Splits
HVAC Maintenance
Heating Installation
Thermostat Services
Indoor Air Quality
Warranty Repairs
Commercial HVAC
Emergency Service
Details
- Year established: 2008
Highlights and features
- We are a family-owned business serving Utah communities since 2008
- Technicians receive hourly wages, not commission-based incentives
- Low-price guarantee with transparent flat-rate pricing
- Flexible financing options for HVAC replacements and upgrades
- Serving 4 Utah counties with same-day emergency service availability
Services
Air Conditioning
We install and service high-efficiency air conditioning systems that maintain optimal comfort in Utah's climate. Our technicians diagnose and repair all makes and models while offering energy-saving upgrades. Customers benefit from our same-day service availability and upfront pricing for repairs and installations.
Water Heaters
Our tankless water heater installations provide endless hot water with improved energy efficiency. We service both traditional and tankless models, offering rebates and financing options. The $4,200 installation package includes system checks for gas supply and venting compatibility.
Ductless Mini Splits
We specialize in ductless mini-split installation for homes without existing ductwork. These zoned systems improve energy efficiency while providing targeted temperature control. Our technicians handle both residential and commercial applications across northern Utah.
HVAC Maintenance
Our $69 tune-up includes 15-point inspections covering refrigerant levels, electrical components, and airflow optimization. Regular maintenance prevents breakdowns and extends equipment lifespan. We recommend annual service for both heating and cooling systems.
Heating Installation
We install high-efficiency furnaces with SEER-rated systems that reduce energy costs. Our flat-rate pricing includes new system installations with financing options available. Technicians assess home requirements to recommend optimal heating solutions for Utah's winters.
People
Kris Keller
Owner
With over 25 years in HVAC, Kris founded CTR in 2008 after working at major companies. He oversees daily operations and ensures customer satisfaction. A licensed General Contractor, he prioritizes honest service and community relationships.
Peter K
Service Manager
Peter transitioned from psychology to HVAC, bringing 4 years of hands-on experience. He manages service operations while maintaining customer-focused problem-solving. Enjoys outdoor activities with family and pets during free time.
Ken W
Technician
Ken brings 17 years of HVAC expertise to installations and repairs. Recognized for technical proficiency and customer service skills. Balances work with family time and culinary interests outside of service calls.
Marcial M
Technician
With 12 years in residential and commercial HVAC, Marcial handles complex installations and maintenance. Former management experience enhances his technical approach. Prioritizes family time and football in personal life.
Steph K
Office Manager
Steph joined full-time in 2023 after health insurance industry experience. She manages office operations with a psychology degree background. Enjoys travel and pet care when not coordinating HVAC services.
Questions
What HVAC services do you offer?
We provide air conditioning, heating, ductless mini-splits, water heaters, maintenance plans, and emergency repairs for residential and commercial clients.
Do you offer financing options?
Yes, we provide flexible financing for HVAC replacements and major repairs with terms to fit various budgets.
Are you available for emergency service?
We offer same-day appointments and after-hours emergency service with no additional charges beyond standard diagnostic fees.
What areas do you service?
We serve Salt Lake County, Davis County, Utah County, and Tooele County including all cities within these regions.
Do technicians receive commission?
No, our technicians receive hourly wages to ensure unbiased recommendations without sales pressure or upselling.
Reviews (5)
Joshua Bilanzich
Jun 15, 2022
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They were so knowledgeable and informative. They really knew their stuff. My AC was down and they got me going right away. Customer Service was top notch and I would recommend CTR to any family or friend. Services: A/C system maintenance, A/C system repair
Nicole Morrissey
May 21, 2022
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Amazing service! Our AC stopped working on a Saturday evening and we thought we wouldn't be able to get anyone until Monday. Fortunately, we found CTR and we couldn't have been more pleased. They were able to come quickly and had the parts we needed on hand and had everything up and running within minutes! Chris was so knowledgeable, professional, and straightforward. We were also pleasantly surprised how affordable it was. We highly recommended CTR and they will definitely be our go to heating and AC service in the future! Thank you CTR!
Gracie Kirkendall
Mar 13, 2022
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Amazing customer service! They were very kind and on time! The technician was knowledgeable and able to explain things to me with ease! I will definitely be using them again! Service: Heating system maintenance
Patrick H.
Mar 01, 2022
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Our 16-year old heater failed and would have required an expensive repair. Kris came out, showed us a few options, explained them all in detail. Compared to other companies we got bids from, CTR was the lowest (comparing identical furnaces), but that wasn't the only reason we went with them. The guarantee was very competitive (1 yr labor, 10 yrs parts, lifetime on heat exchanger). Kris did not try to upsell us at all and we actually wound up with a unit that was smaller, though more efficient, than the old one we were replacing.
We've just had a month with temps in the teens and the smaller furnace has no trouble at all. Kris arrived for the consultation at 8 AM. We decided to go with CTR and made a choice around 9:15 AM. The new furnace was installed and working by noon! We added a humidifier at the same time, and it too is functioning perfectly. The installation was very professional as were the instructions for maintenance, It's hard to feel good about shelling out a lot of money for a new furnace, but Kris and CTR made it almost pleasant. We're expecting to see them regularly, because we will certainly use them for maintenance.
We've just had a month with temps in the teens and the smaller furnace has no trouble at all. Kris arrived for the consultation at 8 AM. We decided to go with CTR and made a choice around 9:15 AM. The new furnace was installed and working by noon! We added a humidifier at the same time, and it too is functioning perfectly. The installation was very professional as were the instructions for maintenance, It's hard to feel good about shelling out a lot of money for a new furnace, but Kris and CTR made it almost pleasant. We're expecting to see them regularly, because we will certainly use them for maintenance.
Brett Houghton
Dec 07, 2021
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I will never go anywhere else. This is the very best experience I have ever had with any home related service issue. I moved into a new home this year, and the heater stopped working. The contractor from the warranty company was clueless and left us without heat for the last 2 months, supposedly waiting on a part. When I called these guys, they were clearly knowledgeable and quickly put me at ease that they could figure out the issue.
The best part is, not 5 minutes after calling in the request, I get a call back from Chris, saying that he could meet me in 20 minutes, because he didn't want us to go without heat any longer than necessary. He arrived before I could even get home. He was extremely professional and a super nice guy. But more importantly to me, he diagnosed and fixed the problem within 30 minutes and my heat was back on!
He could have easily followed the lead of the other contractor and I would have had no clue. He turned a costly ordeal into a service call, saving me who knows how much. Thank you CTR and Chris. You have my business and recommendation for life!
The best part is, not 5 minutes after calling in the request, I get a call back from Chris, saying that he could meet me in 20 minutes, because he didn't want us to go without heat any longer than necessary. He arrived before I could even get home. He was extremely professional and a super nice guy. But more importantly to me, he diagnosed and fixed the problem within 30 minutes and my heat was back on!
He could have easily followed the lead of the other contractor and I would have had no clue. He turned a costly ordeal into a service call, saving me who knows how much. Thank you CTR and Chris. You have my business and recommendation for life!