Business Details
31 Years
experience
Emergency
services
Your Trusted HVAC Partner in Portland, OR
Since 1995, our family-owned business has dedicated itself to delivering comprehensive heating and cooling solutions for residential and commercial clients across Portland. Our team of NATE Certified technicians combines technical expertise with a strong commitment to customer service, evidenced by our 99% customer satisfaction rating. We distinguish ourselves through rigorous employee certification processes, including Trust Certification for background checks and drug testing, ensuring safety and reliability. Our referral-based growth model reflects deep client trust, with over 90% of new business stemming from satisfied customers. We maintain a full-service sheet metal shop to guarantee precise installations while offering 24-hour emergency service for urgent needs.Our American Standard Customer Care Dealer status recognizes our consistent delivery of quality service backed by customer feedback. Every job emphasizes respect for client properties through shoe booties, floor protection, and thorough post-service cleanup. Financial transparency remains central to our operations, with documented price reductions achieved through reduced advertising expenses. Our proprietary Comfort Club program demonstrates our proactive approach to system maintenance and customer retention through quantifiable benefits like 15% repair discounts and priority service.
Services
Furnace Repair
Heat Pump Installation
Air Conditioning Maintenance
Ductless System Service
Zoning System Installation
Hybrid Heating Solutions
Gas Fireplace Installation
Air Cleaner Services
Water Heater Repair
Thermostat Replacement
Details
- Year established: 1995
Highlights and features
- We offer 24/7 emergency HVAC service with certified technicians
- All technicians are NATE Certified with ongoing technical training
- We maintain 99% customer satisfaction through documented service quality
- Our Comfort Club provides preventive maintenance with guaranteed savings
- We employ Trust Certified staff including background checks and drug testing
Associations and certifications
- NATE Certified
- Trust Certified
- American Standard Customer Care Dealer
What people say
Arrived on time
Wore shoe booties
Cleared Gene's allergies
Left area cleaner
Professional and polite
Services
Heating System Repair
Our NATE-certified technicians provide comprehensive furnace repair for gas and electric systems. We diagnose and fix heating issues while protecting your property with shoe booties and floor coverings. Emergency repairs available 24/7 with transparent pricing.
Cooling System Installation
Professional air conditioning installation services for residential and commercial properties. We offer energy-efficient models with proper sizing and ductwork optimization. Includes system testing and operational training for maximum performance.
Heat Pump Maintenance
Preventative maintenance programs for heat pump systems including coil cleaning, refrigerant checks, and efficiency testing. Our Comfort Club members receive priority scheduling and discounted repair rates.
Indoor Air Quality
Improve home air quality with electronic air cleaner installation and maintenance. Our solutions reduce allergens and pollutants while integrating with existing HVAC systems for whole-home purification.
Zoning Systems
Custom zoning system design and installation for improved temperature control. Our solutions allow independent temperature management for different home areas using advanced thermostat technology.
Questions
What areas do you service?
We serve Portland metro area including Beaverton, Lake Oswego, Tigard, Tualatin, Clackamas, and surrounding communities.
Do you offer emergency HVAC services?
Yes, we provide 24-hour emergency service for urgent heating and cooling system repairs.
Are technicians certified?
All our technicians are NATE Certified with ongoing training and Trust Certified through background checks.
Can you help with system maintenance?
Our Comfort Club includes annual tune-ups, cleaning, 15% repair discounts, and priority service scheduling.
Do you offer financing options?
Yes, financing options are available for system installations and major repair services.
What makes you different from competitors?
We combine NATE-certified expertise with property protection protocols, 99% satisfaction rating, and customer referral program benefits.
Videos
Reviews (7)
Tyler Anderson
Jan 13, 2022
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Great service. Our ac went out during the summer so we found this company. Tech was nice and repaired the problem quickly Service: A/C system maintenance
Rachel Dubuc
Dec 19, 2021
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Huge thank you to the technicians that have helped us and so many of our tenants this year. Thanks to you our tenants have heat. Kristi, is excellent and efficient. Beyond impressed with how quickly we are able to get service scheduled during such trying times. - Property Manager Services: Repair HVAC, HVAC system maintenance, Thermostat repair, Install thermostat, Installation, Heating system repair, Heating system maintenance
Ryan Alverdes
Nov 26, 2021
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We were in need of new air conditioning units and an air handler at the start of the summer, during supply shortages, so our expectations weren't exactly high, and we weren't in a hurry anyway (they were still working, just not at their peak anymore). They weren't able to get one of the air conditioner units due to the supply shortages, but installed the other two right away and took less time than they had planned.
While we were waiting, the unit waiting to be replaced broke, and they came out to fix it for free. They were apologetic for it taking so long to get the second AC unit, which was unnecessary as it was not at all their fault. Everything with them went as well as it possibly could have, and I'd recommend them to anyone.
While we were waiting, the unit waiting to be replaced broke, and they came out to fix it for free. They were apologetic for it taking so long to get the second AC unit, which was unnecessary as it was not at all their fault. Everything with them went as well as it possibly could have, and I'd recommend them to anyone.
Donald Erceg
Jun 10, 2021
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This company is incredibly well run. It is totally professional and transparent. I give them my whole-hearted five star endorsement. I even let the owner, Jeff Pangborn, upsell me into an upgrade with the new furnace. He promised I would be more comfortable, and I am. I am betting that Jeff has an mba given how well he runs the business. Kudos to Jeff, his installation team and to Chris (sp?) in the office. Well done everyone. Be well and stay safe.
Marc Beyer
Apr 04, 2021
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Rose City Heating & Air just finished installing a new gas furnace and AC unit for us and we are so happy. The entire process was made easy and handled very professionally. Jeff came out and gave us the estimate and was very helpful and knowledgeable. Sterling was the installation technician and he did a fantastic job. He cleaned up after installation, wore shoe covers and a face mask due to COVID. Thank you so much you guys you run a top notch business.
Scott F.
Feb 24, 2019
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Love these guys! I've used them several times on multiple properties. A new furnace and regular maintenance. Always responsive and fairly priced.
Janet
Mar 31, 2018
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Gas Furnace stopped on night of ice and snow, miserable cold. Pat arrived by 1pm as promised, ran for a part, fixed my 20 yr old furnace without any fuss or mess, for reasonable price! I was treated courteously and honestly. Very satisfied. I called another place, Beaverton Heating and Cooling the same time, and the FIRST thing they said on phone was "after 20 years have you considered you probably need a new furnace?
I can't believe that brand lasted this long." Talked down to me, while clearly expecting to sell me a new furnace. Arrogant insensitive guy I will not call again. My money will follow excellent customer service and respectful treatment by Rose City Heating and Air! Thanks!
I can't believe that brand lasted this long." Talked down to me, while clearly expecting to sell me a new furnace. Arrogant insensitive guy I will not call again. My money will follow excellent customer service and respectful treatment by Rose City Heating and Air! Thanks!
