Business Details
48 Years
experience
Emergency
services
Your Trusted Local Plumbing & HVAC Experts
Lorenz Plumbing Heating & Air Conditioning was founded in 1978 with a commitment to providing dependable plumbing, heating, and air conditioning services to homeowners in Missouri. Our team brings decades of combined experience to every project, combining technical expertise with a personalized approach to problem-solving. As a locally owned business, we prioritize the safety and comfort of our community, offering 24/7 emergency services to address urgent needs. We pride ourselves on transparency, delivering honest recommendations and free estimates without hidden fees. Our partnerships with industry leaders like Trane and Mitsubishi ensure access to high-quality products and manufacturer-backed guarantees.Every technician undergoes rigorous training to maintain our standards of excellence, from routine maintenance to complex system installations. With over 200 five-star Google reviews, customer satisfaction remains our highest priority. We invest in ongoing education to stay ahead of industry advancements, ensuring our solutions remain innovative and effective. Our performance maintenance agreements provide long-term value, extending equipment lifespans while reducing energy costs. By focusing on clear communication and timely service, weve built a reputation as Missouris trusted provider for home comfort systems.
Services
Plumbing Repair
Furnace Maintenance
AC Replacement
Sewer Line Repair
Water Softener Installation
Ductless Mini-Splits
Generator Installation
Indoor Air Quality
Water Heater Replacement
24-Hour Emergency Service
Details
- Year established: 1978
Highlights and features
- 45+ years serving Missouri with locally tailored solutions
- Available for 24/7 emergency plumbing and HVAC repairs
- Certified partners ensure installation of premium equipment
- Transparent pricing with no hidden fees or surprises
- Financing options available for qualified applicants
Associations and certifications
- Diamond Contractor Elite with Mitsubishi Electric
- Certified Trane Comfort Specialist
- Generac Authorized Dealer
What people say
Fast service
No hidden fees
Technician expertise
24-hour availability
Satisfaction guarantee
Services
Plumbing Repair
Our licensed plumbers address leaks, clogs, and system failures with precision and speed. We use advanced diagnostic tools to locate issues in hidden pipes without unnecessary demolition. Emergency repairs are completed with durable materials meeting local building codes.
Furnace Maintenance
Twice-yearly tune-ups maximize heating efficiency and prevent winter breakdowns. Technicians inspect burners, heat exchangers, and thermostats to ensure optimal performance. Regular maintenance prolongs equipment lifespan while reducing energy consumption.
AC Replacement
We install energy-efficient air conditioners tailored to home size and climate needs. Proper sizing prevents short cycling while variable-speed compressors reduce operating costs. New units come with manufacturer warranties and installation guarantees.
Water Heater Repair
Our specialists diagnose heating element failures, pressure issues, and tank leaks in all system types. Repairs restore consistent hot water supply without unnecessary replacement costs. We service major brands like Bradford White and Navien.
Sewer Line Repair
Advanced camera inspections identify broken pipes, root intrusion, or blockages with 98% accuracy. Trenchless repair options minimize landscaping damage while restoring proper drainage. Emergency services prevent basement flooding from severe backups.
People
Mike Lorenz Polino
Owner & CEO
With over 45 years leading Lorenz Plumbing Heating & Air Conditioning, Mike Lorenz Polino has built the company into Missouri's most trusted HVAC provider. He oversees operations while maintaining hands-on involvement in complex projects. A third-generation plumber, Mike ensures every technician upholds the company's principles of integrity and excellence.
Questions
What financing options are available?
We partner with Wells Fargo and Wisetack to offer flexible financing on repairs and installations with approved credit. Terms vary based on project size and customer qualifications.
Can you service older HVAC systems?
Yes, our technicians repair all major brands and models dating back to the 1970s. We maintain inventory of legacy parts while offering upgrade recommendations when repairs become cost-prohibitive.
Do you offer water quality testing?
We provide free in-home water analysis to identify hardness, contaminants, and flow issues. Results determine whether filtration, softening, or piping replacement best meets your needs.
What does HVAC maintenance include?
Our tune-ups include lubrication, thermostat calibration, coil cleaning, and safety checks. Technicians test system capacity and efficiency while identifying wear patterns that could cause future failures.
Are emergency services available after hours?
Our 24/7 dispatch team responds to plumbing and HVAC emergencies at any time. Emergency technicians carry specialized tools to address common issues like burst pipes, furnace failures, and AC breakdowns.
Reviews (7)
Chandra Locke
Jun 24, 2022
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Had them come out after the lady on the phone said they would get me ac during my appointment. I was really banking on this. I knew that all I needed was a coil and freon. Guy at first said freon was just going to be a little more expensive and that they would have to find a coil for it, then he changed it to a whole new unit for $4,000. They purposely changed it to get more money out of me that I dont have. Don't use these people.
Blake Smith
Jun 13, 2022
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Brian and Brandon showed up on time and installed the new hvac unit in a timely and professional matter. Any questions I had were answered and I am very pleased with their work Services: Heating system installation, Repair HVAC
Alicia
May 26, 2022
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Same day service (within a few hours of call). Friendly and professional. Technician quickly resolved problem and answered my questions. Price was reasonable. Service: A/C system repair
Emily Bowen-Marler
May 20, 2022
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They came quickly when my furnace set off the smoke alarms in my house. They diagnosed the problem and made the repair for a reasonable cost as well.
Haylee Stufflebean
Apr 24, 2022
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I have to give Jeff 10 out of 5 stars. This is the place to go! They are family friendly, professional, so nice, they are good at their jobs. I am so thankful we got recommended to them. Very good pricing. Thank you so much for all your water heater work. Thank you Jeff. Service: Installation
Terry Rowland
Mar 27, 2022
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It was a late Friday night. when I called to repair a non- working furnace. Brian showed up very quickly. Discovered the furnace a non repairable issue. Monday I received a proposal to replace the furnace. 2 days later the new furnace was installed and working great. The service and craftsmanship and professionalism was second to none.
Dana
Dec 12, 2021
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They were able to come out the same day I called to repair my furnace. The repair tech was friendly and finished the job quickly. Price was reasonable. I highly recommend and wouldn't hesitate to call again.