Business Details
22 Years
experience
Award-Winning House Cleaning Services in Dallas
Dallas Maids, founded in 2004, is a family-owned, award-winning residential cleaning service dedicated to delivering exceptional results. Our rigorous hiring process accepts only 2% of applicants, ensuring skilled professionals who undergo thorough background checks and specialized training. We utilize eco-friendly products and maintain a 100% satisfaction guarantee, supported by periodic quality inspections and customer feedback mechanisms.Recognized by the Better Business Bureau (A+ rating) and local publications, we emphasize community impact through initiatives like free cleanings for cancer patients. Our operations prioritize employee welfare with fair wages, benefits, and a positive work environment, fostering loyalty and service excellence.
Services
Standard House Cleaning
Deep Cleaning
Move-Out Cleaning
Apartment Cleaning
Carpet Cleaning
Green Cleaning
Details
- Year established: 2004
Highlights and features
- We offer over 20 years of experience in residential cleaning with a 100% satisfaction guarantee.
- Our team consists of certified experts with rigorous background checks and specialized training.
- We implement eco-friendly cleaning practices at no additional cost to clients.
- We provide 24/7 customer support through user-friendly online booking and communication tools.
- We maintain transparent pricing with no hidden fees or upsells.
Associations and certifications
- Better Business Bureau
What people say
Award-winning service
Save time
Thorough cleaning
Great value
Recommend highly
Services
Standard House Cleaning
Weekly, bi-weekly, or monthly scheduled cleaning maintaining consistent home hygiene. Covers kitchens, bathrooms, living areas, and detailed dusting. Ideal for ongoing upkeep, reducing long-term cleaning needs while ensuring a consistently clean environment through familiarized professional teams.
Deep Cleaning
Comprehensive cleaning addressing accumulated grime in high-traffic and overlooked areas. Includes appliance interiors, baseboards, window tracks, and ceiling fans. Recommended for seasonal maintenance or pre-sale preparation, requiring extended time for meticulous attention to ensure thorough sanitization of all surfaces.
Move-Out Cleaning
Post-renovation or pre-occupancy cleaning restoring properties to pristine condition. Focuses on eliminating construction residue, deep-cleaning fixtures, and ensuring compliance with rental standards. Critical for recovering security deposits or preparing homes for new occupants with guaranteed spotlessness.
Apartment Cleaning
Tailored cleaning for multi-unit dwellings maintaining space efficiency. Covers kitchens, bathrooms, and common areas while respecting layout constraints. Designed for tenants needing reliable service without compromising thoroughness in compact living environments.
Carpet Cleaning
Professional steam cleaning and odor removal extending carpet lifespan. Utilizes truck-mounted equipment for deep stain extraction and sanitization. Addresses high-traffic wear patterns and pet-related odors, restoring fibers to like-new condition with rapid drying times.
People
Greg Shepard
Founder & CEO
Greg founded Dallas Maids in 2004 after transitioning from IBM and Bank of America. He prioritizes employee welfare and customer satisfaction, implementing rigorous hiring standards and community initiatives like Cleaning for a Reason.
Nely H.
Operations Manager
Nely oversees daily operations ensuring efficient service delivery. Her organizational expertise maintains team productivity while fostering client relationships, contributing to Dallas Maids' recognition as Dallas' top cleaning service.
Teresa R.
Service Manager
Teresa manages client logistics and staff coordination, maintaining service consistency. Her organizational skills ensure timely responses to customer needs, reinforcing the companys 100% satisfaction guarantee through proactive problem-solving.
Valentina
Human Resource Specialist
Valentina leads recruitment identifying top talent through structured interviews. Her focus on character and skill development maintains the companys 2% hiring standard, ensuring teams align with Dallas Maids quality and ethical commitments.
Analin
Quality Assurance Specialist
Analin monitors service excellence through feedback analysis and staff training. Her initiatives maintain award-winning standards, ensuring customer expectations are consistently exceeded through continuous improvement processes.
Questions
What areas does Dallas Maids service?
We serve Dallas, Plano, Richardson, Frisco, Carrollton, Irving, and surrounding areas. Check our locations page for full details.
Do you offer eco-friendly cleaning options?
Yes, our green cleaning service uses environmentally safe products at no extra cost across all cleaning packages.
Can I customize specific cleaning tasks?
Absolutely! Add special requests during booking or contact us directly to tailor services to your unique needs.
Are supplies and equipment included?
Yes, we bring all necessary supplies and equipment. Inform us if you prefer specific products for personal use.
What is your cancellation policy?
Provide 48-hour notice to avoid a $70 fee. We respect your schedule while maintaining team reliability and consistency.
How do you ensure service quality?
Through rigorous staff vetting, periodic quality inspections, customer feedback tracking, and mandatory re-cleaning for unsatisfactory areas within 48 hours.
Videos
Reviews (4)
Michael P.
Jun 29, 2022
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We have been long time customers of Dallas Maids and unfortunately have noticed a significant decrease in service standards, professionalism, and customer service. The last few times we have booked with them, they have attempted to change the time, have arrived at the wrong time, and completely cancelled an appointment because they were "too busy." When they call, there is zero customer service outside of "we can reschedule you for XX date, " sometimes a week or two away. Highly disappointed as of late and would not recommend Dallas Maids.
Sean Jordan
Jun 25, 2022
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The service was fantastic. My place was a mess, with tons of pet hair, built up grime, dust, dishes, you name it. My maid took the time to get everything done the right way and I was so happy with how everything turned out. She was very polite and friendly as well. Will totally be using this service again. Services:Standard cleaning, Deep clean, Upholstery cleaning
Jen Tapia
Jun 21, 2022
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I scheduled a deep cleaning and window washing for my 2 bedroom 2 bath home. Liliana, the cleaner exceeded my expectations. She made my house look brand new! I've never seen the tub and sinks so white before. She also wiped down the lightbulbs which had a lot of dust. She took her time and the attention to detail was amazing. I requested her for the biweekly cleaning. I highly recommend their services. Thank you!
Rose Purdy
Apr 17, 2022
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Dallas Maids did a wonderful job cleaning my apartment while I'm recovering from surgery and unable to clean myself. I was thrilled with their attention to detail, responsiveness, and professionalism. I would highly recommend them to anyone looking for a great cleaning service. Services:Standard cleaning, Deep clean
