Rated 4.64 / 5 from 28 reviews
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Watts Cooling, Heating & Plumbing Watts Mechanical was founded in Tallahassee by Jackie Watts in 1989. Watts Mechanical quickly grew into a full-service air conditioning and heating contractor. Within ten years, we outgrew our old location and moved our to our new offices on Woodlane Circle. We've expanded our services to customers by adding plumbing installation and services and, most recently, general contracting.

We've handled everything from large commercial installations to regular residential maintenance calls. We pride ourselves on our satisfied customers and quality workmanship done in a timely manner. Watts Mechanical has selected Carrier Products as our brand for new air conditioning installations and high-efficiency upgrades.
Business details
  • Year established: 1989
Services
HVAC
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Whether your current HVAC system has totally failed or it's just time to upgrade to a new more efficient system Watts has you covered. As a certified Carrier dealer Watts carries the entire line of Carrier HVAC products and has special training and certification to ensure that we help you select the right system at the right cost that is perfectly matched to your home or office.
A / C & Heating Repair
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Using Carrier equipment, Watts Mechanical can keep you, your family, or your business comfortable all year long. Watts Mechanical and Carrier have all of your world-leading heating and air conditioning products. Watts Mechanical can assist you with all your air conditioning and heating needs.
Plumbing
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Watts Plumbing services is your complete plumbing expert, ready to help 24/7. No matter what your plumbing needs may be we are certified to provide all aspects of plumbing repairs, new installation, and retrofit new plumbing into existing spaces.
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Reviews (28)
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M. Bowerman
Jun 08, 2022
Rebecca was great with appointment scheduling and follow-up. Tech (Darren) was professional, knowledgeable and helpful. Appreciate the fast response from Watts. Will definitely use these folks in the future. Services: A/C system maintenance, A/C system repair
Mollie Zajac
Jun 07, 2022
Watts is hands down the best HVAC/plumbing company I've used. They show up when they say they will, professional, knowledgeable, and pricing is always fair and honest. They've fixed multiple issues both at my home and office that other company's installed incorrectly. Do yourself a favor and call them first! 10/10
John Cox
Jun 04, 2022
Technician arrived on time and called first when on the way. The tech wore a mask as requested. I am at high risk for Covid. Watts installed the gas line for our Generac generator. The gas regulator was faulty thru no fault of theirs. They order a replacement as recommended by Generac and installed on this visit. The tech did a thorough job
JRideReviews
Apr 18, 2022
You want your work to be Legendary trust it to the Legendary Crew at Watts Cooling, Heating & Plumbing Tallahassee Florida. Post by JRideReviews Social Media Marketing Inc
Youreapima
Apr 08, 2022
I called for an estimate for a brand new system. I was told they were so busy that they couldn't get anyone out for 5 days, and they had only one opening between 8am and 9am. Not only did they not show up after I waited around for an hour and a half, but no one even had the decency to call and let me know that their either running behind or not able to come.

Great way to do business. That's too bad for you guys that you definitely won't get our business now! Especially since my husband was seriously leaning towards a ductless system that usually runs about $15,000.00. Don't waste your valuable time on these boneheads, just save yourself the headache and move on to someone else that's actually willing to come out to your house!
Mike S.
Mar 16, 2021
I used Watts plumbing to install a natural gas line to a new gas stovetop that I purchased to replace an old electric cooktop and install new bathroom faucets as my old bathroom vanity counters were replaced with granite. Watts worked closely with me to meet my complex schedule as I had several contractors come in to remove old appliances and bathroom counters.

Over a five day time frame, gas was installed, hooked up to the new stove and inspected by the City. Also during that timeframe, old faucets were removed from 3 bathrooms, the sinks and counters were changed out and Watts installed new faucets and water supply lines. Kudos to James who did most of the work. He went above and beyond to comply with City inspection requirements and even came back one extra time to change out one of my new faucets which had a factory defect. I would recommend Watts plumbing to anyone who needs a reliable company that is easy to work with.
John Van Tassel
Feb 20, 2021
I have to hand it to James. Another company told me my unit was shot and repair would be about as much as a new unit. I asked James, from Watts, to come by and check it. Very reassuring and knowledgeable advice. No scare care. No crisis at hand. Easy resolution and a plan for the future. Very reassuring to work with them. Service: Repair HVAC
Tawana Cuyler
Feb 15, 2021
Friendly office staff, service technician respectful of our home and clearly informed us of the problem. Fast service, I would definitely recommend Watts ti my family and friends.
Mary Freidin
Jan 21, 2021
Awesome! Responded in a very short period of time. Arrived early cleaned up and super nice staff! Services: Installation, Install thermostat, Install AC, Repair water heater
T. Shimansky
Dec 31, 2020
A few years ago I had Watts install a new AC system in my home. I'm from up north (been down here for years now) but I had MANY questions and they guys were patient with me. Just recently I had a plumbing issue and was VERY happy to find out Watts is now doing plumbing. Their staff is very kind and friendly. I'm certain I ask to many questions but they put up with me and I appreciate it. I wish I could give them more stars on their review. If you are looking for repair work to be done at a decent rate stop. Watts is the place to call.
Jeffnmindi Locarino
Oct 25, 2020
We are so happy with John Moore. They have been here for us in our time of need. After our home burn down the contractor we hired did shotty work and John Moore has managed to fix everything so that our home can be livable. Thank you
John John
Apr 03, 2020
Amazing service and a great price! I talked to Carrie over the phone, she was super helpful and overall gave some great customer service. She made sure our emergency water problem got fixed that same day it happened. Also Kyle was extremely helpful he got the problem fixed as fast as possible, and was a cool guy. Overall I'd totally recommend Watts, my experience with them was great!
Gustavo R.
Mar 06, 2020
I called them to come out to see if they can replace two hose bibs. They came out and said I had the wrong hose bib for one and wanted $300 and to break through my back wall to replace the second one. I said no thanks and I will call someone else and they left saying thanks and that was it. Long story short I got the job done for $100 by another plumber. Honestly if you are in need of a plumber go somewhere else than this company.

I then received a bill for them coming out and doing nothing even though I was never told about a service charge. I then proceeded to call the main office and they said they will get back to me. 3 days later I receive a call from them. I explained the situation and the lady on the other end of the phone said it was my fault as I had the wrong hose bib for one of them and proceeded to say it was my fault and should have known that I was going to receive this bill for coming out when again no one told me.

She then proceeded to yell at me over the phone, saying I am disrespectful and rude and then said she will send the bill to collections and hung up. What type of customer service is this? I have never had to deal with an employee yelling at a once potential customer of theirs and then hanging up the phone. Again go somewhere else besides here because it was ridiculous, I will never use them for anything.
Terry Galloway
Dec 12, 2019
If I could give them more stars I would! We have used them for everything at our house and at my sister's house here in Tallahassee. The company is excellent and responsive! James is our favorite-- he has been here to fix the HVAC (which had a manufacturing problem), to install the gas lines , to check for leaks and to make us a custom damper for our gas fire.

He is funny and articulate and wonderful. And the owner Carre is a hoot and smart and treats her workforce with the respect they deserve. I cannot recommend them highly enough. I tell all my friends the same thing -- they are to be trusted to get it right. And they won't make you feel like a pest for asking.
Tristen Bryner
Oct 10, 2019
Kind people who truly care about others! Would definitely work with Watts again!
Cindy Miller
Apr 30, 2019
Outstanding customer service and excellent service. The whole team at Watts impressed our family from start to finish and prices were very fair. I've used other companies for our a/c and plumbing but Watts surpassed them and now I only have one company to call for our home needs.
Debbie Belk
Jul 24, 2018
Prompt, courteous, reasonably priced and have fixed A.C. quickly each time!!! Thank you
Cindy Miller
Jul 12, 2018
I am so impressed with the staff and good old fashioned customer service that so many companies forget about these days. Watts excells in customer service as well as quality and value. I highly recommend Watts and their excellent team.
Purplenole Caitlin
Jun 06, 2017
Our A/C unit died right at the beginning of summer. Needing a replacement fast, Watts immediately fit us into their busy schedule. The installers were professional and efficient and even gave us a tutorial on how to program our new thermostat. I will definitely be going back to them with any future A/C or plumbing concerns.
Jamie Lee Graham
Jun 06, 2017
Our AC unit was well over 20-30 years old and it was slowly dying out. We were in a pickle trying to find the best deal for what we wanted because everything seemed SO expensive. We have Watts a call and we. were able to get a brand new unit installed with a touch screen thermometer for a GREAT price. It actually has saved us hundreds on our bills!

The employees are even better! We have had them come out and check up on our unit and they are so easy going and friendly! I would highly recommend this company to ANYONE! I'm thankful for Watts!
Gloria Dann Meadows
Jun 06, 2017
I called when I found myself in a pinch. I received same day service. My A.C. required a part which was installed the next day. Super friendly, super knowledgeable and highly recommended by my family. Thank you, Watts, for a job well done!
Gloria Dann Meadows
Jun 06, 2017
I called when I found myself in a pinch. I received same day service. My A.C. required a part which was installed the next day. Super friendly, super knowledgeable and highly recommended by my family. Thank you, Watts, for a job well done!
Jamie Lee Graham
Jun 06, 2017
Our AC unit was well over 20-30 years old and it was slowly dying out. We were in a pickle trying to find the best deal for what we wanted because everything seemed SO expensive. We have Watts a call and we were able to get a brand new unit installed with a touch screen thermometer for a GREAT price. It actually has saved us hundreds on our bills!

The employees are even better! We have had them come out and check up on our unit and they are so easy going and friendly! I would highly recommend this company to ANYONE! I'm thankful for Watts!
Brian Smith
Jan 29, 2016
Rachel connected us and scheduled service promptly. Bear got our fuel oil furnace into shape and did a great job teaching us how to use it properly.
Penny J. Gilmer
Oct 27, 2015
The technician, Bear, was quick and efficient at servicing our air conditioning system, so it worked when we turned the heat back on when it got cold. Rachel is always pleasant on the telephone and takes messages, if necessary, and calls back if we need something.
Coemgein Chhogri
Oct 22, 2015
Professional Service, Best Price, Job done on time and Vince made me laugh as they tore through my bathroom. Watt's is the Best.
Mike Terfehr
May 08, 2014
I was in a mess when I discovered that there was a leak in the toilet and dirty water was flowing straight on the floor. I required a plumber immediately but was not sure who would be ready to come on an emergency basis.
Rob Noss
Feb 17, 2014
The air condition in my house stopped working suddenly and I was at a total loss thinking what might have been the cause. I called in Watts Mechanical who got hold of the problem in the ducts in no time.