We install a full line of custom-made vinyl and wood-clad windows for both residential and commercial customers. Styles include double hung, sliders, casement, awning, bay, bows, and stationary windows. All installed window products come with a manufacturer's warranty. The Window Factory increases your investment value by including a long-term in-home labor warranty on all manufacturer's warranted parts on select models.

We think your peace of mind is part of your investment. All windows meet or exceed Energy Star standards.

Business details

Year established: 1977
Licensed

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Repairs

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The Window Factory has been servicing vinyl, aluminum, and wood windows since 1994. We service one window or an entire houseful. All service work is done in your home; we do not remove old parts until we return with new replacement parts. Most window parts are readily available for vinyl, aluminum, and wood windows, which makes repair such a cost-effective alternative to replacement.

Patio Doors

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Each Promenade door is exceptionally detailed to achieve a distinctive look while providing a powerful shield against harsh weather and energy loss. Promenade incorporates more than 60 years of manufacturing excellence, further assuring you of lasting quality and value.

Bay & Bow

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Bay & Bow (Extended) Windows are great investments in your home. All extended windows spark up a room and become a focal point all their own! They also give you a larger viewing area and create the impression of bringing the outside view right into your home. The additional sill space provides a perfect setting for your plant and floral displays.

Wood

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Although the old wooden windows you've been contemplating on demolishing might appear to be useless, their historic nature and surprising durability make them an excellent candidate for repair. The Window Factory specializes in wooden window repair, replacement and installation services as well as offering custom wood window design and installation.

Vinyl Windows

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Vinyl windows are a perfect fit for any home. They are attractive, durable, easy to operate, and easy to clean. Fifty years of innovative improvements make today's high-quality vinyl windows the benchmark for the value-conscious homeowner.

Edward Kocur

Jun 24, 2022

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I have had Frank and The Window Factory replace a number of windows over the years and have always found him to be professional, courteous and someone who pays close attention to detail. He truly cares about providing the customer quality service. His installers echoed all of that during their recent visit here. Punctual, courteous, thorough and happy to go the extra mile. Highly recommended

Samuel Blair

May 12, 2022

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Recently had a number of windows put in and the crew did a great job. Very friendly and professional, and the windows look great. We only got about half of our windows done (we have a lot) and I look forward to using Frank again in the near future to complete the house.

Cory Czemerda

Jun 06, 2021

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Quick and easy service for window repair! Used for a client and had it scheduled and fixed within a week. Highly recommended. Thank you, Frank!

Leslie Thyberg

Dec 29, 2020

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Frank is a delight to work with. He's quite knowledgeable and has years of experience in working with older style Pittsburgh houses that don't always have neatly squared and aligned window frames. He repaired several of our Victorian era windows with the skill and care and craftsmanship that come from so many years of expertise. Quality work. Competitively priced.

Mary Ann W.

Jun 04, 2020

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I need to add that I am not a new customer. My windows were installed back in 2001. The replacements were under a life time warranty. Now he is telling me he will not honor the warranty and for me never to call him again. Over the years he has had to replace many windows due to the seals breaking which I believe is a poor product. He has been terrible to deal with over the years.

I am very sorry that I ever did business with him. We spent iver $14,000 on our windows from him, replacing all but 2 small ones, a bathroom and kitchen window. We had 2 bay windows installed as well. Wish I never did.

Leah Turner

Nov 24, 2018

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Price was very competitive. Frank (owner) was easy to communicate with. Installers worked quickly and were courteous and very experienced. We had searched out many quotes beforehand and are happy with went with this company!

Noboru Onishi

Dec 16, 2017

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Both the sales representative(owner) and installers are outstanding people. They did an excellent job. If I have to replace a window again, I definitely call The Window Factory.

Joshua Murphy

Jan 03, 2017

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I haven't hired their services, but I did have a number of broken window latches in a house I bought, and contacted the Window Factory to ask if they had parts. They called back in a couple of hours, asked a couple of good questions, and directed me to a website where I could buy the parts directly! I was worried they'd try a hard sell or to upsell me on replacements, and they didn't, which is great, because I can't afford that yet.

I am fairly handy, but I have a number of wooden window repairs/replacements coming up in other parts of this old house and even though my brother used to repair windows for a living, I haven't seen it done since I was about 12, so it's a pretty intimidating DIY. These guys will be my first call when the time comes.

Geral Medro

Dec 10, 2015

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I was looking to get windows installed and The Window Factory was the fifth company that I got a bid from, wish I had gone to them first. From the bid to the install they were top notch. They were here on that day and on time and did a fantastic job. I highly recommend them.

Geral Medro

Dec 01, 2015

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I was looking to get windows installed and The Window Factory was the fifth company that I got a bid from, wish I had gone to them first. From the bid to the install they were top notch. They were here on that day and on time and did a fantastic job.