Stephen Jaenchen, the owner and founder of what is now Summit Cleaning Services, began carpet cleaning in Milwaukee, Wisconsin in 1984. He purchased a portable machine later that year and began, "Steve's Incredible Cleaning" to help work his way through college at Bethel College and Seminary in St. Paul, Minnesota.

In 1992, Stephen moved to Santa Barbara and worked for several reputable cleaning establishments there until 2001. While there, Stephen became the operations manager for Star Rug Cleaners and had the opportunity to grow in his knowledge and experience in the care of fine, custom rugs.He also had opportunities to work for a number of notable individuals, including Carol Burnett, Paul Hogan, John Cleese, Steve Martin, Gina Davis and Robert Zimeckis.

Business details

Year established: 2003

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Odor Control

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Pet urine can cause permanent damage to your floors and fabrics. It can also create an unhealthy indoor environment. When urine is first deposited onto a floor or fabric, it has a pH of about 5 or 6, which is on the acid side of the pH Scale. It is easier to remove right then when it is fresh.

Upholstery

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It's true. And it's not just you, the home owner that causes it. Believe it or not, much of the damage is caused by service technicians who are supposed to be giving you professional upholstery cleaning service.

Oriental Rug

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Summit Cleaning Services's rug care staff is trained through the IICRC and is well qualified to care for the finest rugs from around the world. Failure to perform specialized proceduresmay result in permanent damage to the rugs and flooring materials under and around the rug. Incomplete soil removal may occur due to an inability to dust or adequately vacuum both sides of the rug.

Commercial

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Whether your business has 1,000 square feet of tile or natural stone or 100,000 square feet of carpet, you have an enormous investment in the initial cost. The need to take care of this investment becomes clear as you start to witness premature wear and aging. At Summit Cleaning Services, we are the authority in restoring and maintaining your business's flooring.

Carpet

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Ah, now's that's a good question! Actually, professional carpet cleaning and care has quite a bit to do with protecting the health of your family. Here's how: Clean carpets do much more than just make your home look beautiful. Your carpets provide a clean, soft, warm place for little toes and furry friends.

Stephen Jaenchen removes red wine from this living room carpet and explains the process. Summit Cleaning Services is a professional, full-service upholstery cleaning company serving the Lake Tahoe area, including North Lake Tahoe, Reno, Carson Valley and Glenbrook Areas.

Omar Gomez

Feb 08, 2022

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Steven and his crew have done an amazing job when it comes to cleaning my carpet especially since I have units that are pet friendly. Services:General carpet cleaning, Pet stain & odor removal

Christy Ramsey

Nov 15, 2021

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Quick and professionally done. Looks great. Plenty of care instructions before and after. Vacuum before they come for best results and a discount! Service:Carpet cleaning

Advanced Countertop

Aug 22, 2021

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Summit personnel are alway professional, on time and very helpful. Service:Carpet cleaning

Leslie Benson

Aug 14, 2021

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Was very happy with the service both on the phone and in person. They were knowledgeable and didn't mind the many questions I had. We will be using Summit to clean our carpets when the time comes to do so. Service:Upholstery cleaning

Zoni Beisch

Aug 05, 2021

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Yes, I would recommend your carpet cleaning business to friends. Steve was very helpful in explaining his services and the problems he faced with our carpet. He even got the red spot out that was beside the couch. I think he said that the yellow pet stains might improve after a few days. Most of the stains were much improved overall, except near the back of the couch.

I was disappointed that the yellow in that area is very visible. The middle of that same section was much improved. I will still recommend your company to friends. Overall, we are very pleased.

Shari Thorell

May 31, 2021

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I have used Summit on numerous occasions. They are definitely The BEST. I had a very stained stair. Even after a good cleaning, the spot returned. I called, and they returned a few days later and were able to get it out. You can't go wrong with Summit!

Ruth Neiderer

May 25, 2021

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I have used Summit Cleaning for years and continue to be impressed with every aspect of dealing with them. They are prompt, explain every detail of their process, cost, and COVID considerations. My carpet cleaned beautifully! They are not cheap but you truly get what you pay for. 5-star! Service:General carpet cleaning

Kim Turley

May 24, 2021

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This is my favorite carpet cleaner in the area. They really know how to clean the best. Once I had the unimaginable tenant situation. I thought the carpet was ruined. They cleaned it like new. The people are personable and caring. Great customer service and pricing. I have used them for years. Services:Area rug cleaning, General carpet cleaning

Elaine Hoem

May 10, 2021

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I have used this service for years at two different locations. Previous carper cleaning businesses nearly destroyed my carpet. These people are kind, attentive, thorough. And if there is a problem, they readily return to make a change. I think their products are superior and I love their friendliness. Services:Upholstery cleaning, General carpet cleaning

Nikki Gonzales

Jan 05, 2020

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Summit really is the best carpet cleaner I've ever used and the only one I would recommend. They fixed a strong chemical odor that was left after another company had treated my carpet. They got the smell out no problem after the other company was unable to. They were kind, professional and willing to work with me regarding cleaning solution chemicals and smells because I am pregnant. I really can't say enough good things about the level of service they provide.

Jeannie Simon

Jun 13, 2019

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STEVE was great and did an awesome job cleaning our carpets. This was their second time here and our carpets were spotless when they left. They were punctual and courteous. We cannot speak highly enough about their service

Sally B.

Nov 11, 2018

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Summit Cleaning is by far the best cleaning service I've ever used, and the only cleaning service willing to come to Dayton. Scheduling was easy and the receptionist was so sweet and patient. Stephen and Stephen were so polite and professional (and fast!). They reviewed the process with me, gave me a quote for the service, AND left me with a bottle of stain remover and a super helpful stain removal guide. They did such a great job and my carpet looks like new. I would highly recommend them and will definitely be using them again! Thanks Stephen and Stephen!

Lily E.

Mar 16, 2018

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We have used them for about 8 years on 4 properties and always been very pleased with the cleaning. Once after a terrible rental situation I was sure I'd have to replace the carpets, but Stephen was able to bring them back to a quite useable, rentable condition. Wouldn't;t even consider using anyone else.

Kelli D.

Nov 20, 2017

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After unsuccessful attempts to get other companies to even call me back regarding an area rug I needed cleaned, I found and called Summit. They answered right away and I made arrangements to drop my rug off since I live fairly close to their shop. What a great experience! My rug was inspected and I was given a quote and a time frame of about a week.

I was notified when it was ready and upon my arrival I was shown my rug and helped to load it in my car. The price was more than fair, there is a warranty against future stains, and they were delightful to work with. I highly recommend Summit.

Jackie

Oct 04, 2017

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The mustard and make up stains came out! These were in the carpet at least 3 years - absolutely amazed!

Jeanann

Sep 07, 2017

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Better carpet cleaner says it all Stephen. Very knowledgeable, conscientious, courteous, and very professional. Best we have ever experienced.

Betty

Aug 29, 2017

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The end results were great - old carpet look much better. You really get what you pay for. Good job.

Dawn R.

Jul 22, 2017

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We've used Summit for 3 years now. Always been happy with their services and friendly staff. They even fixed a bleached area and now we can't even tell where the carpet was originally damaged. Very professional. We have them clean a couple times a year. We'll see them again before the family comes in for the holidays!

Kandee

Jun 30, 2017

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They got the make-up stains out, which I thought was going to cost me thousands to replace! I am amazed how clean and pristine my carpet looks.

Lindsey Painter

May 25, 2016

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Summit Cleaning has cleaned my carpets a couple of times, and they are the absolute best. Great service when I scheduled, they were right on time both times, and stains that I had seen return in the past never returned after they cleaned. I am sad that I won't be able to enjoy their services in our new home out of state. If you can, do!

Jess Johnson

Apr 01, 2016

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I would give Summit 10 stars if it was an option. Their team is detail oriented and the customer service is excellent. I have never had a bad experience and they impress every time! Bryce went above and beyond to make sure we were smiling when he left:

Scott Dutcher

Mar 19, 2016

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I have hired Summit Cleaning for over 10 years to clean in some of the finest homes and office buildings in Incline Village, and whenever I need something clean, not just clean-er, there's no one else I trust: whether its carpeting, fine rugs, drapes, furniture, tile or stone floors, I know that Stephen and his staff will arrive on time, and do an excellent job.

Doug Campbell

Mar 10, 2016

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Stephen and his crew of carpet care professionals are the only carpet service we will use, and have used Summit Cleaning service for the last 10 years. Fast, efficient, professional, knowledgeable, and friendly are only some of the things I can say about Summit Cleaning Service.

Lindsey Swanson

Feb 23, 2016

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Summit Cleaning has cleaned my carpets a couple of times, and they are the absolute best. Great service when I scheduled, they were right on time both times, and stains that I had seen return in the past never returned after they cleaned.

Stephen Lincoln

Jan 29, 2016

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I have been selling real estate in the Carson City area since 1988 and have had the opportunity to recommend carpet cleaners on a fairly regular basis. Stephen at Summit Cleaning Services far surpasses those that I had recommended in the past.

Stephen Lincoln

Nov 23, 2015

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I have been selling real estate in the Carson City area since 1988 and have had the opportunity to recommend carpet cleaners on a fairly regular basis. Stephen at Summit Cleaning Services far surpasses those that I had recommended in the past. He has been able to come and do jobs for my clients on a short notice and is not afraid to help on jobs that I might think were too small.

His staff is very professional in manner as well as appearance and they perform the job that they say they will do. Needless to say I, personally, use Summit Cleaning Services for our area rugs and had them completely clean the carpet and upholstery in our motor home before the camping season last year. You will not be disappointed with their services.

Sandy Rowley

Aug 07, 2015

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The best carpet cleaner in Nevada, hands down! Thank you so much for all the great work. You guys always make me smile.

Brian F.

Jul 26, 2014

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We used Summit Cleaning Services to clean our carpets upon moving out of our rental home. Joe and his team of cleaners did a professional job and were very friendly. I was impressed that they were certified carpet cleaners. Their motto is that they will guarantee your smile and they followed through on that with us. When something out of their control went wrong, they refunded us a portion of the bill. Very professional and very fair.