Rated 5 / 5 from 16 reviews
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Queen City Hardwoods Queen City Hardwoods is a locally owned and operated flooring, refinishing and installation company. Born and raised in Charlotte NC, owner Josh is passionate about delivering quality products and exclusive customer service back into the community. Under this dedicated leadership, our team is comprised of the most knowledgeable and enthusiastic personnel in the field.

Queen City Hardwoods guarantees the use of the industries leading materials in flooring and strives to provide a unique and custom finished result that you will be proud of. We acknowledge that choosing to install or refinish your hardwood floors is an important decision that takes time and consideration.
Business details
  • Year established: 2012
  • Employees: 2
Services
Laminate
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Are you trying to achieve the look of hardwoods but it's just too expensive? Laminate flooring is an inexpensive alternative that can help you attain the look you're going for. No matter what species of hardwoods you are interested in, there is more than likely a laminate product that closely resembles that beautiful style.
Repair
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When your hardwood floors get damaged, one of our experienced professionals can help you repair them the right way. Water damage, Fire damage, chipped boards, dented boards, cupping, cracking, or warping, we can fix it. Our team can make your hardwoods look new again. Matching an older floor to your new repair area takes skill and requires intensive labor.
Refinishing
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Hardwood floors add beauty and charm to any home. A hardwood floor that is scratched, dented, or excessively worn can take away from the attraction of a home and even decrease its value. Floors naturally become scuffed and fatigued over time. From dirt to high heels, UV sun exposure to your pet's untrimmed nails, your hardwoods durability is sure to wear over time.
Installation
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The type of installation and materials your home needs is determined by your home being on a concrete slab or having a plywood subfloor. The two main ways of installing are referred to as a nailed down or a glued down installation. Each are effective and have their own unique qualities that make them particular to the type of subfloor you're installing on top of.
Reviews (16)
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Jess Eaton
Aug 17, 2021
I bought a new rental property recently and was doing a few renovations before leasing it and my friend recommended Queen City. I got a couple of different quotes and their prices were good so I went with them based on the price. But what impressed me the most was with their professionalism during the whole process! So communicative, reliable and polite! I would def use them again and I have already recommended them to several of my friends.
Sara Clark
Jun 10, 2020
We've had the pleasure of Queen City Hardwoods completing two outstanding projects at our home. The first was refinishing our existing hardwoods a couple years back and now, a hardwood install in our kitchen. The kitchen originally had tile throughout which was removed by Queen City Hardwoods prior to the installation. Josh and his team are knowledgeable, professional, hardworking and friendly.

The crew stayed on schedule and cleaned up each day before leaving. Josh's experience in his profession and passion for providing quality results shines through our newly installed hardwood floors. Highly recommend using this company for anything hardwoods!
Glenn Bird
Dec 25, 2019
Working with Josh and his team was a wonderful experience. From the selection process through completion, they exceeded our expectations. You don't see this kind of attention to detail and fine craftsmanship very often today. They transformed our home, which had many challenges, into a showcase home. We are so happy with the finished product! Josh is a consummate professional and hands on owner.

He owns every detail and it shows in the end result. Kayla was instrumental in the success of the project. Her customer service is top notch. I have been in the home building business for 30 years and rarely see a team rise to the occasion like this. Stop searching for a flooring company right now. They should be your choice.
Carl Bower
Feb 19, 2019
Josh's team did an outstanding job from start to finish on our hardwood floor refinishing project! After a nightmare experience with another company, Josh and his crew came in to save the day! We were well taken care of from the initial quote to the final coat of poly. Josh is extremely knowledgeable and professional and does the highest quality work at fair prices. We would recommend Queen City Hardwoods to anyone and would give them 6 stars if possible!
Eric Hawkins
Nov 26, 2017
Josh and his crew at Queen City Hardwoods are excellent! He was fantastic throughout the whole process from initial evaluation, to quotes, to final install. even despite a few unanticipated and unforeseen changes in plan required by the circumstances and design of the house. Overall, I couldn't be happier with my new floors and my experience with them. I highly recommend their services.
Chen Wang
Oct 24, 2017
Josh and his crew are wonderful people to work with. They are polite, professional, and personable, and most importantly hardworking. Josh made sure we are truly happy with every step in the process and we feel very lucky to have Queen City Hardwood installing hardwood floors in my house. I highly recommend Josh and his crew to anyone who is struggling with finding a trustworthy hardwood floor company for their homes.
Rachel Weiner
Apr 11, 2016
We just purchased our first home and hoped to be able to get our wood floors fixed and re-finished before we moved in. Josh and his team were wonderful to work with from beginning to end. The job was fairly priced, the timing was perfect for our schedule, the team was very friendly and easy to work with, and the floors look absolutely amazing.
Charlie Earp
Mar 01, 2016
Josh is an absolute pro. Responsive throughout the process and the floors turned out better than I could have possibly imagined. I will be recommending Josh and his team to any/all friends in the Charlotte area.
Rachel Weiner
Feb 01, 2016
We just purchased our first home and hoped to be able to get our wood floors fixed and re-finished before we moved in. Josh and his team were wonderful to work with from beginning to end. The job was fairly priced, the timing was perfect for our schedule, the team was very friendly and easy to work with, and the floors look absolutely amazing. Not only is the finish a perfect color, but the repairs were done perfectly and the floor looks consistent throughout our entire home.

I expected this project to be very time consuming and a bit of a headache and Queen City Hardwoods made it the exact opposite. I can't thank Josh and Dave and the team enough for making our new-old home beautiful.
Brad Chapman
Jan 28, 2016
After 3 months of Queen City Hardwoods installing our hardwood floors, we are still in love with them. Josh and his team's attention to detail and ability to match up exactly what we had in mind was incredible.
Quentin A.
Dec 14, 2015
Queen City was referred by some friends, as we were looking to have all our hardwoods refinished as well as new hardwoods installed in the kitchen to match the originals. Josh and his team did a fantastic job and were great to work with throughout the entire process! They were able to perfectly match the newly installed hardwoods with the originals, repair some spots in the old hardwoods, and finish all the floors to have a consist look throughout.

We have been extremely happy with the final product, as well as how easy it was to work with them throughout. I would recommend Josh and his team for your next project as the quality was exceptional and fairly priced.
Quentin A.
Nov 04, 2015
Queen City was referred by some friends, as we were looking to have all our hardwoods refinished as well as new hardwoods installed in the kitchen to match the originals. Josh and his team did a fantastic job and were great to work with throughout the entire process!
Ryan Carlton
Sep 24, 2015
Josh is a very detail oriented guy, who thrives on quality. He is very knowledgeable about the industry and has taught me a lot within our 4 year friendship. As a moving and staging company here in the Charlotte region, I get to hear majority of the complaint from customers about flooring companies and get asked a lot of questions regarding their integrity and work ethic.
Brian Limes
May 20, 2015
Josh is a great guy! He and his team completed the job of refinishing and also installing a whole new floor in one of the rooms in a total of 3 days. Josh came out to meet me and explained everything he would need to do to refinish the floors and had his team come out that same week.
Kelly Rockholt
May 11, 2015
I was in the market for some new hardwood floors while doing some upgrades in my house and came across Queen City hardwoods. Josh came out and gave me a quote and explained everything very thoroughly. He obviously knows what he is talking about and made me feel very confident with my decision to hire him. The floors he installed were beautiful and I couldn't believe they weren't more expensive!

He followed up with me to ensure the job was completed to my satisfaction and ensured I knew how to care for the floors so they would last as long as possible. I would recommend josh and Queen City hardwoods to anyone who needs new hardwood flooring installed or even refinishing. It was worth every penny!
Brian Limes
Feb 20, 2015
Josh is a great guy! He and his team completed the job of refinishing and also installing a whole new floor in one of the rooms in a total of 3 days. Josh came out to meet me and explained everything he would need to do to refinish the floors and had his team come out that same week, removed an entire floor from a room and installed the new floor for it to be ready for staining along with rest of the home.

My floors were in pretty bad shape before Josh and his team came out (bought a fixer upper) and now they look great with a provincial satin stain! I highly recommend Queen City Hardwoods, Josh is very personable, down to earth and always kept me updated about the progress of the floors. I appreciate that it is a local Charlotte business and not a corporate conglomerate!