Rated 5 / 5 from 28 reviews
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Polar Bear Jack's At Polar Bear Jack's Heating & Air Design LLC, our focus is on making homes comfortable, energy efficient and healthy by providing energy audits, home insulation and a range of other energy-saving improvements. When it comes to furnaces, air conditioning, heat pumps, and ductwork, we provide the best in residential and commercial maintenance, repair and installation services.

Our company has come a long way from where we started. Polar Bear Jack's Heating & Air Design LLC began in a tiny guest bedroom and eventually moved into a small 1,500 square-foot office space. Our growing customer base and commitment to 100% satisfaction has helped us to quickly grow into our current 3,000 square-foot building in Tulsa.
Reviews (28)
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Kevin Nelson
Jun 25, 2022
Our 22 year old Trane a/c unit was needing freon and not cold. I contacted 2 companies, a Trane dealer and Polar Bear Jack. My sister referred Adam from Polar Bear Jack's. She had an American Standard hvac system installed by them. Never heard of that brand. But it didn't take long to find out Trane and American Standard are identical, manufactured same plant, just different logos.

I contacted Adam from Polar Bear Jack, and his knowledge, customer service sold me. His crew was as good as he said. Hard working, skilled and professional. You can't go wrong with Polar Bear Jack's, Adam or his team.
Craig Iott
Jun 19, 2022
Dustin bell immediately took care of us and the problem was solved within 24 hours. I'm ready to do another property with him ASAP! Services: A/C system maintenance, Repair HVAC
Roach Charles
May 08, 2022
This is my go to company in the future! Adam came to my house and did a complete evaluation of what I needed done and spent considerable time drawing up the solutions to the problems my home ductwork had. Willy and Roberto worked in a cramped crawl space replacing my ductwork and were just as professional at the end as they were at the beginning. I have to mention Shai and Willy also dove in at the first of the project and made short work of pulling out the old damaged ductwork. I absolutely cannot think of a company that I would want to call when I need Any services that they provide.
Debbie Hack
Apr 25, 2022
Dustin and Willie did a great job spraying insulation on the ceiling in our shop. Courteous and professional.
Kevin Chambers
Feb 28, 2022
Service is fantastic. Our heat pump stopped working on a cold Saturday night and the service manager (KC) was out within an hour to fix it. They even monitor and respond to e-mails immediately, even on weekends. The lady that called in response was super helpful and kind. I'm impressed.
Gary Heimbach
Dec 24, 2021
Hotshot Electric was great to work with. I called many electricians and Hotshot Electric were the only company that called me back the same day. Many of the other companies did not call me back for 2 weeks. I talked with David and scheduled to get the job quoted. He came on time and was very professional. I received a quote for the electrical install later that afternoon.

Once I approved the quote David reached out and we scheduled for the work to start. He sent two great electricians out to my house and completed the job. I am very pleased with our 50amp RV hookup at the house. I will be using Hotshot Electric again for any of my needs.
Lz K.
Nov 23, 2021
The only thing 'bad' I have to say is that I thought I had signed up with their service plan last spring, and not the one time service for the spring and fall maintenance. Though, both times, the service tech had been very helpful and had gone above and beyond. as a first time home owner I feel confident i found a reliable company for my HVAC needs. Anyways, come spring time maintenance I do plan on making sure I'm on a service plan.
Diana Bowlin
Aug 19, 2021
I was recommended by a friend and I'm glad I decided to use this company. Roberto showed up on time and was very professional. He clearly explained the work to where I could understand what exactly needed repaired. I would recommend Polar Bear Jack's to anyone looking for a HVAC company. Services: HVAC system maintenance, A/C system repair, Repair HVAC
Julie Greenwood
Aug 06, 2021
We have two systems and one was in need of some serious repairs. We opted for replacement instead. We interviewed 4 companies and received similar price quotes for similar products, so the decision really came down to the people working for the company. Our experience was great from the beginning with Polar Bear Jack. Dil, the sale rep was detailed and answered every question we hand.

He was down to earth, pleasant and didn't try to upsell us on things we didn't want. Once we decided on having them do the install, I co-ordinated with Crystal in the office. She was pleasant and helpful. When the day arrived Robert and Roberto were the installers. They showed up on time, very friendly and happy to answer any questions about the process. Things got started and it was smooth sailing.

Later in the day two additional installers, Tyler and Willie, came to help facilitate the finish of our install. Again, they were pleasant and willing to answer questions as they came up. They all maintained a clean working area. They had respect for me and my home. Everything was wrapped up and working by 4pm. The system has been in place for about one week and it is quiet and cooling beautifully. We made the right choice. The employees of Polar Bear Jack were great! Thank you!
Rich Miller
Jun 27, 2021
The techs were great sales person wasn't pushy or anything overall great job Services: Repair heating system, Heating maintenance, HVAC maintenance, Repair HVAC, Install thermostat, Repair AC
Lisa Glass
May 10, 2021
It was super cold and weekend to boot when our thermostat when out, we called a couple of companies but was only able to get Polar Bear Jacks to send someone out. Robert came and replaced the thermostat for us. He was very friendly and did an amazing job. Thank you again Robert for the quick and friendly professional response. Lisa B.
T. Everett
Feb 11, 2021
Technician stayed in contact to time of arrival. Got stuck in the snow called to let me know was running late. Did a good job. Pricing I felt was a little high however, due to extreme weather conditions and Covid situation understandable. Would I recommend this company to someone else yes I would. Service: Repair heating system
Courtney S.
Feb 06, 2020
This place is incredible! They have came to our house after hours to fix what was needed because we had a newborn in the home and had to have AC. Another time an error happened in a repair that was completed and they came and fixed it right away! Everyone from the receptionist, to the owner Adam, to the repairmen are all extremely personable! I cannot speak highly enough about this company! You will not be disappointed for choosing Polar Bear Jack's!
Derek Dillard
Mar 27, 2018
Great company, wonderful service they stand by their work. The owners a really good people. Service Techs are very professional and do quality work. I highly recommend Polar Bear Jacks.
Jack & Mary W.
Jan 04, 2018
We are building a new home with Ubuildit, which means the builder has a lot of responsibilities. Adam and his crew with Polar Bear Jack's Heating and Air have exceeded my expectations. They are dependable and they have been very quick to get things done. They are extremely professional. Their work is very good and they cleaned up and left no trash behind.
Edith G.
Jan 05, 2017
This company was the only one that was willing to tackle a difficult repair in our bathroom. They handled our difficult repair with ease and were very professional and courteous the entire time. Our experience with Adam could not have been any better. We highly recommend Polar Bear Jack for air duct installation and repair. Absolutely NOTHING to complain about.
Redford
Sep 21, 2016
We found Polar Bear Jack's while getting estimates for a new complete system while also adding SQ footage to our home. We tried all the major guys but only received a estimate for required upgrade. (No follow up) Adam Williams not only submitted his quote but explained in detail what we needed and the premium payback of the Bryant system.
Christi G.
Apr 19, 2016
We recently built a house and had thought we had put in a very efficient unit, long story short our unit was having to work double time to keep up and kept going off because of condensation. The team that came to my house was courteous, efficient, and knowledgable. They arrived when they said they would and kept us updated on progress.
Jan Ambrose
Mar 07, 2016
How nice it is to find a company that does outstanding work, answers all of your questions, gives you suggestions on how to be more energy efficient and tips on a certain type of air filter for my complicated system.
Harvard Terrace
Feb 15, 2016
Have used Polar Bear for years now on projects large and small, have never once been disappointed. This team is top notch and is the very best value for the money in this business. They are professional, prompt and knowledgeable.
John & Amy Matteson
Jan 31, 2016
Adam, Grant & their team are the best in the business. Their quality assurance process & incorporating building science into their business has set them apart from the rest. We love our homes which they have worked & also use their maintenance program.
Misty Green
Dec 17, 2015
Richard came to service my grandpa's heater system. He took the time to sit down and explain to him how the heater works and importance to replace filters every month. He wore something on his boots in the house so he didn't get any dirt on my grandpa floor, which he loved.
Debbie Reynolds
Dec 13, 2015
These guys are the best! I had an emergency this summer and when everyone else told me it would be several days, the owners came out to help me. How awesome is that? They were extremely professional and helpful.
Nadley Miller
Oct 31, 2015
Really enjoyed working with them. I would recommend if you want fast and great service give them a call.
Greg Biggs
Sep 01, 2015
From our first contact thru the install and follow up work, this company has maintained the highest standards in quality workmanship, customer relations, and just being very pleasant to work with. They have always made me feel like my job was important to them, and are easy to communicate with.
Bart
Aug 08, 2015
The service and attention to detail on the installation of a new unit at my home as part of a bonus room upgrade was great! The pricing was fair and the technicians cared about doing a good job that satisfied my requirements. During the upgrade/remodel, they stayed in touch about the schedule of other trades so they could integrate their work.
Debbie Klostermann Daniels
Nov 12, 2014
Adam and Grant went the extra mile at our house. New heat pump and overhaul of our duct work. Did excellent job! Highly recommend!
Christi G.
May 29, 2014
We recently built a house and had thought we had put in a very efficient unit, long story short our unit was having to work double time to keep up and kept going off because of condensation. The team that came to my house was courteous, efficient, and knowledgable. They arrived when they said they would and kept us updated on progress. After dealing with many contractors over the course of building, i would highly recommend