Rated 4.23 / 5 from 13 reviews
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Paul Miller Custom Pools Our backyard projects are only made possible by the hands of the skilled craftsmen and artisans that have been a part of the Paul Miller Custom Pools family for over three decades. With close attention to detail, we work side by side with our business partners throughout each phase of the construction process to ensure proper planning, communication, and execution.

This approach, along with close collaboration with our customers, has guided the Paul Miller Custom Pools philosophy for 35 years. A true custom builder is guided by the vision of the individual. By consantly collaborating with our customers throughout the entire construction process, we ensure that each individual vision is realized in a truly unique backyard environment.
Business details
  • Year established: 1985
Services
Design
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We believe that intelligent design is a product of function. That's why the team at Paul Miller Custom Pools takes great pride in working closely with our customers during the design process. We pair over three decades of experience in pool construction with the insights of our customers to create a truly unique backyard environment.
Consultation
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A true custom builder is one who takes the time to carefully consider and understand the specific needs and desires of each individual customer. At Paul Miller Custom Pools, every project begins with a series of collaborative consultation sessions directly with our team of builders, who will guide the entire construction process.
Construction
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Our team of builders manage each project from the initial consultation through the end of construction to ensure the integrity of each build. The first step in the construction process involves grading the pool area, setting the elevation of the pool, forming the beam of the pool, and digging the pool itself.
Reviews (13)
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Patrick M.
Mar 23, 2022
I used Paul Miller Custom Pools to design and build my pool and hot tub this year and I was very happy with the whole experience. Dean was the project manager and he did an amazing job of keeping me informed and making sure the pool and hot tub were completed properly. Any issues I had were handled promptly and completely. I would highly recommend this company!
Laura Perez
Sep 22, 2021
Amazing experience from start to end. Excellent quality and customer service. We have had our pool for 4 years now and have never had an issue. Paul and Matt made the whole process stress free and the design was exactly what we were looking for. Definitely, we made a great choice. Thank you Paul, Jody and Matt Services: Cleaning, General construction, Design
Jeff Joy
Mar 14, 2021
It have officially been a year since Paul Miller Custom Pools started the dig for our custom pool. We had put bids out to four local builders and made the choice to go with Paul Miller. From the initial design, through the build process and now into the warranty process the service has been amazing. A great experience all around and a big shout out to Brad for his great customer service, experience and attention to detail, he really kept the project on track with the highest levels of quality!
Andrew Jones
Feb 29, 2020
Paul, Jodie and the family at Paul Miller Custom Pools have built two pools for us in the past 8 years. One in Keller and the most recent in Grapevine. We went back to them again simply due to the process they use regarding not passing off the pool building process once it passes a certain stage. Paul and Matt were both on site EVERY DAY to ensure that things were going as expected and to keep the line of communication open.

They were always there to make suggestions if needed and provide the reasons behind this. Jodie and Sue in the office are a delight to speak with and help to make any and all process with pool building a complete pleasure. If I ever needed another pool built for any reason, I would never look beyond Paul Miller and his trusted family to do this for us. They are absolutely awesome!
Corey Ball
Dec 25, 2019
We just finished a pool with Paul Miller Custom Pools and couldn't be happier! Brad and the team did an amazing job even with the 3rd wettest March on record and the start of a global pandemic to get our pool done in a very reasonable time and in time for summer. The fact Brad designed the pool and also was the builder/project manager was a win/win.

His design was thoughtful in what we wanted and his communication throughout the build was excellent. The final product was better than we expected and the subtle design features Brad incorporated into the pool were perfect after seeing our kids use them just as he intended. We would definitely recommend PMCP to anybody looking to build a pool!
Charley Moore
May 25, 2019
We requested multiple quotes from different companies and landed on Paul Miller Custom Pools. We loved the design, and the experience with their team. Brad Shirley was our sales rep. He was always available to answer questions, communicated quickly if plans changed, and ensured our process from purchase to final product was seamless. We had a great experience and highly recommend them to anyone looking to add a pool in the DFW metroplex.

The pool transformed our backyard, and we spend most evenings and every weekend outside enjoying our new pool. I am confident you will have a great experience if you choose Paul Miller Custom Pools.
Judi Thornhill
Mar 28, 2019
We are thrilled with our new pool and backyard resort. They are a family owned and operated business and take great pride in every aspect of their work. Everyone was professional, helpful and the entire experience was a positive one. Brad is an amazing Project Manager and kept us in the of the steps as they approached and was helpful when we had questions or concerns throughout the process.

They are a great group to build with and we highly recommend them. There are many pool builders in the DFW area, but not all of them take such great care of their customers once the contract is signed. We look forward to many years enjoying our beautiful backyard with family and friends. Thanks again to all of you, Paul, Jodi, Brad, Missy, Dean and all the others that took our dream pool and turned it into a reality.
Andrea Alderson
Mar 10, 2019
We have waited a long time to have a pool built and Paul Miller was excellent in listening to our wants and coming up with a design that was beautiful that met our needs as a family. Our pool turned out amazing and Brad was an absolute pleasure to work with. I would highly recommend Paul Miller pools when you want to build your pool.
Z. Fain
Aug 09, 2015
Excellent customer service. We loved our entire Paul Miller pool experience.
Louise Jordan
Aug 04, 2015
I was in the process of purchasing a pool from him and was told he had been involved in more than one lawsuit with pools he installed. So I asked him personally about it. He assured me and said he was not and that he wanted to build my pool.
Jeff Bahry
Jun 23, 2015
We had our Paul Miller saltwater pool installed 9 years ago. It looks good and has been relatively trouble-free. The problem is service after the sale and once the checks have cleared. For example, my pool remote control isn't working now and I can't get one of PM's techs to return a phone call about this.
Brent Newton
Oct 25, 2013
We live in Keller, TX. We dealt directly with Paul Miller 1.5 years ago when we got the bids for our pool. He did exactly what he said he would do and delivered to us the most beautiful pool we have ever had.
Scott Harper
Oct 16, 2013
My pool looks great. But dealing with the owner is beyond frustrating. The owner won't return calls and takes days before replying to an email. He uses delay tactics and redirection for problems that could be resolved quickly and easily.