MVP Electric Heating & Cooling

Kenny is the best that I've have in KC thus far. Whenever I need anything electrical I ask for him directly. He's very knowledgeable and super understanding. My wife and I trust him and is very satisfied with the job we asked for. Will be using him with any project I have electrical. And if you haven't gotten a chance to meet Rhonda in person I highly recommend it.

She tagged along with him on a project here at my house and I have to say I am honored to have met the person who is behind the scenes that's putting the workers in position to showcase their talent. She met my twins and they loved her as well. Which is rare they like a person that much off the first connection. Even if you have to go into the office to meet her I would because she stands behind making peoples day better (as she says when answering the phone). Truly grateful we've found MVP but specifically Kenny and Rhonda. They are great.

My kitchen drain would not drain on either side. I was referred to call MVP for assistance and their incredible $49 service. I could not have imagined the great service that came with that. "River" showed up and was polite, courteous, knowledgeable, and efficient. He made sure my pipes were not leaking afterward and replaced all my items back underneath the counter.

Left my home as clean as it was before he came. He was thorough in explaining my warranty and any future maintenance for me to consider. He left me with the option for the yearly maintenance plan that only costs $15 that would cover all of my additional needs. I appreciate him taking the time to be so thorough and patient. Without trying to sell me on products and services, he made me aware of all that MVP has to offer.

The value of my drain being fixed far extends to the value that River provided. As a widow I am always cautious of being taken advantage of. He gives me great comfort in knowing that I can always call and MVP will be there to provide. MVP has a new customer for life and I have to say representation has a lot to do with it. River, thank you so very much.

Very Responsive & Customer Focused. Scheduling was easy & appointment set was very timely. Technician, Andre, was very professional, pleasant & personable. He arrived quite promptly as he completed previous job a bit early. He did an excellent job explaining our options to ensure we made the best choice for our issue/future needs. He worked in a very efficient & focused manner. Made repair quickly. Very pleased with our experience & will definitely use MVP again.

I had an improperly installed A/C unit. It was a tough job at the end of an already rough day. Tony and Jordan put their heads down and thoroughly and meticulously got the job done expeditiously! They knew what was entailed due to the detailed notes given by Pat who assessed the situation on a prior visit. Easy to reach and schedule. Sarah is great on the phones. Reasonable loyalty service program too! I'm very pleased with MVP! Highly recommend!

We had outlets moved, additional outlets added power installed for under that cabinet lighting and total home surge protection. We added an outlet for the dishwasher, garbage disposal and a new outlet for an over the range microwave. Our Technician Kenny was very customer oriented, listened to our requests and offered suggestions to keep the cost of the project to a minimum.

He kept the environment clean as he worked. Assured us that if we had any additional questions after the work was performed he would stay in touch and we should reach out to him with any questions.

Hi my name is Nate Thompson, I own GT construction. I'm a general contractor specializing in remodeling and room additions etc. One of my customers called me because she smelled some kind of an electrical burning smell. I hurried over to check out what it was and found that something was wrong in her electrical meter on the outside of her house because there was evidence that it had caught fire and luckily contained itself within.

I called MVP electric and asked for Kenny Riley specifically after I read some of the reviews on their website. I'm sure glad I did because the reviews were correct! Kenny was on time treated my customer like she was the only customer he had. He addressed the issue and gave her a great price to completely replace and update her existing electrical service.

He handled every detail of the process! Getting the permit, scheduling the City inspection, and waited for the inspection to be completed so that he could personally confirm that my customers power would be turned back on immediately. He was friendly and had a great attitude and explained each step to my customer very well and to where she could understand what he meant. I would most definitely recommend Kenny and MVP to everyone!

My unit needed Freon and I was on the wait list with another company. My house has been 88 degrees for 2 days now and with young children we couldn't wait any longer for service. I was referred to MVP through a co worker. I called this evening, spoke with Luis who was super professional. He advised up front he had 2 customers a head of me and would make every attempt to get me serviced today but if not it would be Thursday.

He asked to call me back to confirm, less than 5 minutes later I got a call back saying he could come in 20 minutes. Talk about great service. He arrived, was very polite and professional. He got me up in running in less than an hour. I am a first time customer and his professionalism alone was a great representation of the company. I train on customer service so my expectations are pretty high and he definitely meet the mark. I am very appreciative of his services today!

Working with MVP was a smooth process start to finish. The quickly returned call to set my appointment, the text ahead of time with a photo of who is coming to the home, the call ahead with drive time and accurate ETA to make sure I was ready to have them over, the simple payment procedure, all top-notch. I just bought my first home and found myself in a jam with the outlet for our newly purchased dryer.

The company installing my dryer told me I'd need an electrician to fix the faulty outlet before they could finish hooking up the dryer. MVP helped alleviate this stressful moment and bring back some joy in buying my first home. Dalton came out to my home exactly when he said he would, was knowledgeable, resourceful and fixed my outlet. Not only that, he finished hooking up the dryer and tested it out, all of which was done in less than an hour.

He saved me from a larger repair and I'm left feeling very thankful. MVP has you covered for Heating, AC, Plumbing and Electric. Solid work and a well-earned positive review. Highly recommend.

Jordan the technician from MVP was fantastic. Called ahead and gave me a specific arrival time. He wore booties to keep from tracking in any dirt into our house and offered to wear a mask. He was knowledgeable, friendly and presented me with options. He was able to clean our drain quickly. Thanks Jordan!

Kenny Riley and Dalton Sutherland were great. They helped us identify cost effective options to safely accomplish our goals with electrical upgrades. They offered the best price, by far, of any of the other bids we received. We were impressed with their honesty and that they didn't try to sell us things we didn't need. They took time to explain each aspect of the service and what was needed and what was overkill.

They literally saved us thousands of dollars! Will be using this service again and recommending to friends and family. Update after Kenny and Dalton performed the work. We were very happy with the high quality of customer service and installation work that we received from these guys. We know exactly who we will call the next time we have any needs! Will continue to recommend MVP to friends and family!

Pat and Trenton worked on our furnace Monday 1/24. They arrived very early on in the appointment window which is always great. They quickly diagnosed the problem and even showed us what potential issues may arise from what they saw during their inspection. They really knew their subject matter so that definitely helps with the peace of mind. The issue was fixed swiftly and we're back online. Thanks guys!

Kenny did an outstanding job fixing outlet issues, panel issues and installing a surge protector for the house. Tyler came through nabbing parts and bringing them to the house which really made the project go faster and smoother. An excellent experience and outstanding customer service.

ANYONE who is looking for a plumbing company to unclog a drain. CALL MVP FIRST. Their pricing is no joke & is VERY REASONABLE & SERVICE IS GREAT! OUR MAIN DRAIN kept flooding over, which was a first. So, after talking with Allison, she set up Tyler B. to come out. I figured I'd be paying $100 to $200 since that was the range of prices I got. BUT I WAS 100% WRONG!

I asked her to have Tyler B. call me so I could make sure I'd be there. Tyler called me up and just got done on another job and said he could be there in about 20 minutes or come later. I told him I'm home & he got there on time, as promised. He was good & knows his stuff! He got his small electric router out of his work van, and it got hung up a couple of times.

He then ran the big auger, and it went out 100 feet and at about 75 feet, it sounded like a chipper chewing up the wood. He explained it was most likely roots and sure enough, it was! In fact, when it reversed it was disposable wipes and roots just as Tyler said. But, he did not have a camera so, I set up a time for them to come back, to use their camera.

I asked, "How much more?" Tyler's said ZERO. It's included in their initial price, and it was LESS THAN ANY PRICE OF ANY PLUMBERS I TALKED TO! I CALLED 8 COMPANIES, BEFORE CALLING MVP. Prices ran from $99 up to $285 & 4 companies said it could be higher depending on what they found. IF YOU NEED A PLUMBER --- CALL MVP & TELL ALLISON YOU WANT TYLER. HE'S TOP-NOTCH, HONEST, AND YOU WILL SAVE A LOT OF MONEY! Thanks, Tyler, for doing a great job!

Kenny was FANTASTIC! I called with a concern about a burnt plastic smell throughout my home, after running my space heater. I tried to unplug the chord from the outlet and it was not coming out. I switched off the breaker and attempted to get it out again and this time was successful, but then realized the outlet cover was melted. I freaked out! Kenny came quickly, knew immediately what the issue was, talked me through what he was doing as he was doing it. Turns out there was a loose wire and since there wasn't a ground wire connected there was actually a small fire where the outlet was.

I feel so much safer now that Kenny has been here to fix the issue. I can sleep better at night knowing my daughter and I are safe. Kenny was friendly, professional, knowledgeable, efficient and is a GREAT asset to MVP! Let's get this guy a raise! Thank you Kenny!

Kenny was our service professional and he did extensive electrical work for me. He had a great attitude and ensured that I was satisfied. MVP has an amazing team and I will be recommending them to all my friends. Service: Socket or switch installation

The electrician, Kenny, explained everything very thoroughly, was so polite, and worked diligently to run new wiring without any damage to the walls. The two men installing the furnace were also very thorough and polite. Even helped me get my phone set up to control temps. Having to get a new furnace was no fun but the MVP technician, electrician and installers were top notch.

Annual maintenance and electrical update. Clearly explained the needed replacements and provided exact quotes before doing any work, plus written approval was required by me. I appreciate the expertise, honesty and integrity of the service man. Plus, MVP sent me a photo of the repairman prior to arrival, so I had no doubt the person I was allowing into my home was their employee. Extra bonus points for being so considerate of my safety and security - Thank You!

They came out and fixed a garbage disposal for just the service fee because it took them five seconds. Professional and on time.

Cleaned out my drain and answered all my questions. Very quick and easy and way cheaper than other plumbers I contacted.

Aaron Smith was excellent to work with! He made sure to call me to let me know when he was on his way and when I could expect him. This was very helpful as I worked from home that day. As Aaron looked at our repairs, he was budget conscious enough to give us 3 options. He also told us what repairs/replacements we should start budgeting for. He was also very clean! Aaron provided excellent customer service and we would highly recommend MVP and Aaron for your needs!

The MVP team was outstanding - starting with my initial meeting with Chip. They listened, they provided guidance on equipment and they did what they said they would do on-time and on-budget. I needed a new AC and decided to convert my house to all-electric and get rid of gas appliances. The MVP team installed a Mitsubishi low-temp heat pump that was part ducted (1st and 2nd floors) and part ductless (attic).

They also installed a Richmond (Rheem) heat pump water heater and a couple of bathroom vent fans. The installation team (Ethan and Sam) were professional, made sure all my questions were answered, and took clear pride in doing high quality work. If you're considering going all-electric but not sure how or where to start I'd highly recommend MVP.

I finally broke down after having an AC that was intermittent for the last few weeks. They were able to get me in same day for the inspection. Turned out that my resistor was shot. After installing a new one, the tech found out the compressor was shot. Was very helpful in explaining how he figured it out and what my opinions were. Being the unit in the house was over 15+ years old I opted to replaced the whole system.

They were able to get the new one installed the next day! Wow, talk about service. The two guys they sent over were very professional and did a great job with the removal and install of the new system! I definitely recommend them if you need HVAC work!

I needed a couple of outlets replaced and wanted someone more qualified than myself to install a smart thermostat. Glad I picked MVP. I got all 3 done for about $250. The 2 outlets went smooth, but there were some issues getting the thermostat installed and connecting to my outside ac unit. The technicians were great, it was just some faulty wiring in my wall which the 3rd technician finally figured out. Yeah, it took 3 of them. but not because the first two didn't know what they were doing. I would gladly recommend any of them.

We called Friday 6/11/2021 our kitchen sink was backing up in our basement, They said they could be out that evening at 5:30 which was great as we could not run the dishwasher or use our sink so we were very happy, We had a heavy rain storm and they called and canceled appointment for that day and moved it to Sunday they would be at our house from 2:00-6:00, They never showed up, We called and the plumber that was suppose to come out still had a hour to two on the job he was on which would put him at our house at 8:30. Thw plumber stated the job he was at was all day job that was schedule that Thursday so he was not sure why they said he could be at our house.

He gave me his supervisor phone number I called and of coarse had to leave a message with no return call as of yet 2 hours and forty one minutes later. This was our first time using MVP and this is how they treat new customers. No thank you, we are canceling our air conditioning check up as well. We want to work with a company that appreciates there customers and does not waste 4 hours of there day,

Our older home is an electrical Pandora's box -- one issue always seems to let loose many more-- but MVP has been spectacular at focusing and helping us have safe, effective electrical repairs for surprisingly affordable costs. Today technician Kenny Riley came to investigate why some outlets had stopped working -- he found the mystery cause, repaired the issue, and provided a lot of information and useful advice about various electrical matters.

We are better prepared now to manage winter cold, heat distribution, and sensible lighting. The cost of the visit was less than we expected and way less than the value he created. Kenny Riley arrived when he said he would, was masked and conscientious of personal space while he was here. He was cheerful, courteous, confident and reassuring -- from the time he arrived we had no doubt he would find the issue and fix it.

He worked hard to cause the least possible disruption and explained every choice he made. He appeared delighted to help us understand more about our electric circumstances than we knew before-- he's a natural teacher, as well as a very experienced technician. Even though he was longer at our house than he probably had expected to be, we didn't he was rushing -- just purposeful--and he was cheery to the last wave as he left.

He seems to be a person with a servant spirit, eager to help others, and his method for doing that is his electrical expertise. Kenny gets an A+ from us on all aspects of his visit.

I loved this company. They responded quickly. Had an estimate and work completely in less than one week. ( it was duct work related to the furnace and it's summer, so there was no hurry on my part. ) Antonio came out and met me for the estimate. He is punctual, friendly and polite. Their office staff was very professional, friendly and helpful.

They called me several times, just to make sure I had received everything I needed and to schedule a time. The meeting for the quote was on Saturday. I called on Tuesday to hire and the work was completed on Wednesday. ( Not an easy job, involving a chimney liner) Aaron and Charles were the technicians on the job. They were both professional, polite and worked efficiently. Would highly recommend this company!

Mvp is great! Rhonda is alway responsive with taking care of my heating & cooling. The company users the best technicians. They sent Tyler who came to secure my unit outside. He went above and beyond to make sure it was not leaving my condo. He put a new concrete pad and secured my unit from a probable theft getting ready to happen. The cage I had was loose and almost off and ready for someone to steal. It's now been reinstalled and now working better then ever. My York unit is a high efficiency unit;so not only is super cold it saves money on my utilities. Another reason to keep things safe and sound.

I recently called MVP during the Corona Virus Lockdown, to reach Rhonda. Explained my problem and had a tech at my home within two hours. My problem was based in the attic, which is not finished. The tech responding, got right up in the hot, dusty attic space without complaint and identified my issues within an hour. Parts were ordered and I was phoned two days later, they were ready to finish up.

Part of my issue involved rewiring on the vaulted ceiling of my living room. Tech was patient and pleasant, answering my many questions along the way, while maintaining protective mask and social distancing during the pandemic requirements to keep my home functional. I was pleased with the level of service I received, from the three employees I encountered.

I was recommended here from a close friend whom has had multiple jobs done for multiple projects. As a landlord I am always willing to save a buck, but they truly took their time to really explain the wiring, ventilation, and air flow issues I was having in multiple properties. After multiple companies, it was obvious they certainly were not the cheapest, but by far the most knowledgeable and concerned. they had multiple options for me to choose from for each property. Options?

We don't get those nowadays. the simple fact is, if you want it done right once, with a solid warranty. you may spend a little more, but the piece of mind, combined with an actual 24hr talk to a technician type of service is priceless. I will always recommend them to anyone around my neighborhood, as well as my lake house!

Horrible. Please stay away from these unprofessionals. I was supposed to have an electrician visit me this morning between 8 - 9 AM. I had called their office about 10 days ago to schedule this time frame. I also received a reminder email from them on previous working day that had a foot note "For 30 minute call ahead appointments, the technician may arrive as late as 7 PM".

I did not understand what that meant and called their office to confirm the appointment of 8 -9 AM. I was assured that the appt. was still on and the electrician will call me before arriving. Nobody ever showed up until 9:30 and when I called, I was told the same weird wording of "call ahead appointment" that I never understood in the first place.

I was given some non-sensical reasoning of some unplanned personal business that the electrician had encountered. I respect everyones personal matters and have nothing against it, but the office should have informed in some way that he was not going to make it for the appointment. Apparently at the end of the call it turned out that the appointment on their end was never finalized for 8-9 AM slot, it was like "the electrician will stop by your place whenever he has time and will call you 30 mins prior".

This was highly unprofessional service from the team that is highly reviewed in all the places. I don't think I want to do any business with them in the future. Good luck for anyone looking to get their work done, in time!

Uh, no. Salesperson showed me a price for replacement unit that was priced nearly $4000 more than other places, but went down only about $1500 less on bid, which was still more than any place else. The other thing is that he tried to convince me that it's not the brand the matters but the actual installers that matter (hardball play). I had done prior research, as should anyone else, and if you do your research you will find some brands have manufactured and defective issues. Additionally, I was forced to decline/accept contract then and there? No way!

We have had a good experience with MVP. Antonio & Rhonda we're very easy to work with & responsive. We invested in a whole new HVAC which is one of those investments in which you feel like you are getting screwed bc the mere cost. The installers Charles & Don were professional ( laid tarps down, were not disruptive as they are at your house all day & explained everything ). Guess we'll see how system holds up but so far so good. I would definitely recommend MVP at this time!

Our air conditioner went out and we called MVP to fix it. Their technician came out and said we needed a new capacitor. He replaced the capacitor, changed the Freon, and the charge was over $600. The next day, the air conditioner went out again. The technician came back out, flipped some sort of switch, and the air conditioner came back on. The next day, it went out again.

I called the technician back, and he said we have a leak in the coil and it would cost over $1500 to fix it. I know that he never even looked at the coil when he was here. I wasn't about to give them any more money, so I said don't come back out. I called another company and that guy saw the problem immediately. The MVP guy had put in the wrong size capacitor and it was causing the air conditioner motor to get too hot and shut off.

The new guy put in the right size capacitor and it has been working fine ever since. So I called MVP back and requested that they give me a refund for what they charged me. They had not only failed to fix the problem, but caused a problem that caused me to pay another company to fix it right. After several days their service manager called and said they would give me a full refund. Great. Days passed and I didn't get the refund.

Multiple phone calls and emails have gone unanswered. It has now been about a month and a half and we have yet to get the refund. Since they won't return any of my phone calls nor return email, I assume that their promise to refund my money was a big lie. This company has zero integrity.

MVP has been great, from beginning to end. I spoke with multiple companies when collecting estimates, and MVP's pricing was the most up front, out of everyone that I spoke with. There were no hidden fees, and I never once felt like they were trying to sell me something that I wasn't interested in. Once they came out to install, as is often the case, not everything went according to plan. but our installer stuck it out and made it work.

He kept me informed the whole time, showing me where the problems were and what was going to need to be done to fix them. Took a little bit longer than originally anticipated. but anything worth doing, is worth doing right. I had no issues signing up for the MVP Service, knowing that I'd have no issues calling them for any future repairs.

I was hoping to have a good experience when I called and it all started out pretty good. I called mvp to have them look at my HVAC system to ensure it was running as efficiently as possible and if there was a way to increase its output. I also asked if they could give a quote to clean the vents and was told the dispatcher that the tech would come prepared to give the quote.

I was even impressed by the email sent out that shows which tech will be coming out. Well the tech that they emailed me about was not the one that came so it was a little odd from the start, but I understand things come up. Maybe he was sick. I dont know because I was not told but not the biggest deal. I showed the tech the system and within ten seconds he was talking about needing to install a $2000 zone system?

This was before going upstairs and checking the airflow and checking the return air vents to ensure there is enough return. He was in my house for about 1 minute and was already trying to sell me something. It didn't get better from there. We went to the upstairs master bedroom and as we walked in recommended adding a $6000 second unit system for just that room! You've been here for 5 minutes and you've already tried to pitch $7000 worth of stuff I don't need?

He wanted to see the AC unit outside and said you need at least a 3 ton unit for a house this size. He checked it and saw that I do have a 3 ton unit so I was relieved that he wasn't going to to try and pitch me a new unit. But then he made a comment about the house facing east to west and because of that his previous estimation of 3 tons would only be good for the downstairs and the two upstairs bedrooms but that the master would benefit from a 1 ton unit on its own! Wow!

He left and I still don't know if there is anything REASONABLE I can do to help my system be more efficient. I asked him about the vent cleaning quote and he said the attic vents can't be cleaned because of flex piping. Ok. Well what about the other vents I want cleaned? It just seems like this company is heavy on sales which I can appreciate as I am in sales myself, but come on! I asked for someone to evaluate my system and I do not feel like I got that at all.

We woke up Saturday morning only to discover that our AC wasn't working. We live in Kansas and it was mid-June which means miserable heat outside around 100 F As you probably realize it is not easy to get somebody to come to your house the same day you call them, not to mention during the weekend. MVP managed to pull that off. They are simply awesome.

Greg has very good soft people skills, worked hard to find the issue, tried to find the most inexpensive way to fix the issue and represented the company well!

Dwight was on time and did a good job. He was courteous, explained everything he did for me. I appreciate the relationship I have developed with MVP for my heating/cooling and electrical needs.

After reading some outstanding reviews on YELP I decided to call MVP for a service upgrade at a rental property. They were able to get the job done quickly and the prices were very reasonable. Rhonda was very helpful over the phone scheduling the work and followed up with me during the process to see how everything was going--I felt from this that MVP really values their clients! Thanks! Josh McNicoll

The technician did a great and thorough review and provided a detailed quote for the replacement options of our AC unit. He also provided a good explanation and recommendations for our house.

I believe that MVP is an excellent company! Not only did they come with only a days notice during Thanksgiving week but their technician, Dilan Maier, was a real pleasure to work with! He was very knowledgeable and competent, and explained everything he was doing so that I could understand.

I love that they triple checked my HVAC to make sure it was running properly and didn't try to rip me off or sell me things I don't need. Dwight was clearly in training with Antonio, but was very friendly and focussed on doing a good job.

Antonio came out and was very professional. He went right to work and tested out our heating system. He discussed our system's needs with us and recommended what we should consider. There was no pressure for us to purchase anything.

The Review Buzz will not let me enter any comments and I have some that need to be heard!

Antonio does an excellent job. We know exactly what is going on with our unit.

Todd was an unbelievable help to us in doing a complete rewire of our home. He was always mindful of our 5 month old baby and ever the one to go out of his way to ensure he left our house in clean condition.

We found MVP to be an excellent company to work with. We espicialy liked the professional and friendly way that Jacob K. explained MVP's policies and the services that they can provide for us when we are ready to put our house on the market.