Rated 4.33 / 5 from 15 reviews
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Lupe's House Cleaning Well, it has a lot to do with being a sole proprietor and my motivation to serve people. Although I was established as Lupe's House Cleaning in 1999, I started cleaning houses in 1995. It was a simple job, but not easy, and the peoples' houses I cleaned loved my work. That being the case, cleaning houses and making people happy with my services inspire me to continue to offer them.

As a sole proprietor, I usually have one or two people working along with me that are just as hard working as I am. I believe they can attest how important it is for me to do a spectacular job; that means, cleaning even the less obvious places.
Business details
  • Year established: 1999
Services
Types of House Cleaning
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Basic cleaning is one of the types of house cleaning services that you would normally do frequently, which includes sweeping, vacuuming, mopping, and dusting etc. People who do not have time or who are limited in ability prefer this choice of cleaning service. Deep cleaning includes all the features of basic cleaning but also includes ceiling fans, baseboards, and window blinds etc.
House
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When we are in the market for services, we don't think of how much time we would like to purchase to fulfill a need, we just would like it fulfilled. In other words, we are going to put money in services that are going to deliver on their promises. So, that's why Lupe's House Cleaning chooses to base its prices on jobs completed, rather than by the hour.
Cleaning
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I imagine every cleaning company has their own house cleaning process, which is great for customers who prefer a certain method. Here, I just want to provide an outline on how we do it. It all starts with an initial conversation with customers who are looking to have their homes cleaned, either over the phone or through email.
Reviews (15)
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Krystal Bean
Jun 18, 2022
Unfortunately, I didn't have the same experience as previous reviewers. I will say the house was very dirty due to 3 pets and health issues preventing regular cleaning. That said, photos were sent prior to the cleaning. This was a move out cleaning so everything needed to be spotless. When I checked it, they had broken the blinds, not cleaned some cabinets, and not cleaned the walls.

When I asked them to redo the cabinets, you can see the results of me cleaning them the 3rd time in the picture. I was told they don't clean walls. They only dust and remove cobwebs. If I had known that, I would have looked for someone who was going to actually clean the house. To top it off, as I was trying to wash the walls myself after they left, I discovered they had done something to the kitchen sink which now leaks water underneath as it runs.

I wish I had the same great experience everyone else seems to, but this is what happened with mine. They were very friendly, at least and cleaned the floors and sinks/toilets well.
Alfredo Camero
Jun 18, 2022
Services were pretty terrible. The condo looked exactly the same before and after which makes me question if they even went which unfortunately I can't confirm since they entered via a lockbox key. They were responsive however their solution wasn't compatible with what we were doing that day and didn't offer another alternative. So in summary it was a waste of almost $200.
Lauren Trujillo
May 28, 2022
I found out last minute my cleaners wouldn't be able to clean when I needed them to and had to get it done no later than first thing in the morning the next day. Even though they were busy, they worked to make time to come by right away the same day and did an amazing job getting the house in sale-ready condition. Not to mention, the price was extremely reasonable even with it being so last minute. 100% would recommend!
Greg McBride
May 20, 2022
We ha a tenant that did not perform the normal cleaning upon leaving at the end of their lease. Lupes team came in on very short notice, and performed an excellent cleaning job. Thank you very much Service: Standard cleaning
Meagan Ferguson
Jan 27, 2022
We recently tried Lupe's for the first time after using another cleaning company for almost 2 years, and we will never go back! Lupe's staff was so thorough, professional, and they went above and beyond my expectations in every room! Seriously, my home has never been cleaner. Can't recommend them highly enough! Service: Cleaning
Miriam Dunn
Dec 10, 2021
Blue team! They did an impeccable job and cannot wait for them to return. Peggy displayed excellent leadership and the whole team was very respectful with the masks. Thank you for all of your help and so happy to have found you all! Services: Cleaning, Standard cleaning, Deep clean, Interior & exterior window cleaning
Brett Beach-Kimball
Dec 07, 2021
They did a fine job mopping and vacuuming. Nothing spectacular. Meanwhile, they threw around everything in my house, knocked over a piece of art, and left scratches on my floor from where they pushed the furniture out of the way. They used a highly abrasive cleaner on my stainless steel range and they took a piece out of a solid wood table by throwing the chairs around. Horribly disappointed. They basically treated all my stuff like garbage. Would not recommend them if you care about your belongings.
Kristi Maxwell
Apr 27, 2021
Lupe's House Cleaning is wonderful! I contacted them last-minute to help me finish a move-out cleaning because I had thrown out my back. Not only were they extremely responsive to my text, but they had a crew out to my house by that afternoon. The crew was on-time, friendly, and efficient. They did an excellent job finishing my clean within the time originally estimated! That meant that the job didn't cost me anymore than I expected which was such a blessing. I will definitely be using them for future cleaning jobs and highly recommend them!
Cathy Stanlick
Apr 02, 2021
The cleaners came on time, very friendly, but very professional. There were 3 of them and they had my home looking spotless in just a couple of hours. I added cleaning my oven, for inly $20 and it looks brand new. They went above and beyond. I would highly recommend their services. They are locally owned and very easy to deal with.
Whitney Thomas
Feb 28, 2021
Wow! I hired Lupe's House Cleaning for a move out clean of my apartment. The company was responsive and flexible when scheduling. The cleaning professionals showed up on time and ready to work. My apartment looks like it did when I first moved in! They really paid attention to detail! I highly recommend.
G. L.
Apr 10, 2018
Was responsive about scheduling the service, arrived on time and did a terrific job in less time than expected. I will use Lupe's House Cleaning Service again and am glad to provide an excellent reference!
D. L.
Mar 11, 2018
Lupe and her team arrived after she contacted us that they were on their way. They took a tour of the house and then got to work.they moved things and cleaned under and behind them.they dusted all of the framed art which is a lot.they were fun and easy to talk with as they did their work. They have a system that leaves nothing undone.best
F. L.
Sep 20, 2016
From the moment we walked in the door, we knew we were going to be happy with Lupe's service. The house smelled amazing; the carpet was well vacuumed; the bathrooms and kitchen sparkled; and the furniture was dust free. I have tried a ton of house cleaning companies in the San Antonio area and was extremely happy with the level of cleanliness provided by Lupe.
G. K.
Jun 16, 2016
Arrived amost an hour late of scheduled time. Paid for a deep clean, not impressed. seem to miss a lot of things including the kitchen sink. would not hire again. Nice friendly people mediocre work at best.
Jay
Sep 20, 2015
Went very well. They were punctual and professional.