Rated 3.57 / 5 from 21 reviews
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Koshgarian Rug Cleaners Mary and Mihron started this business over 100 years ago. Mihron would be thrilled to see we've continued in the loose rug cleaning and repairing segment of the industry, and be amazed by how far our in-home carpet cleaning business has advanced. Dedication to customer service is what has grown our business into what it is today.

We continue to take pride that customer service is the most important aspect of our business. In addition, our dedicated employees are the foundation of our business and we have been gifted with many long-time employees who hold our values of true Customer Service.
Business details
  • Year established: 1906
Services
Tile & Grout
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No matter the season your foyer, mudroom and kitchen tiles take quite a beating. From winter slush to summer mud puddles, it all gets tracked in and built up on your tile and grout. Let Koshgarian Rug Cleaners, Inc. bring back the shine! Our state-of-the-art equipment is specifically designed to handle the toughest challenge - even discolored grout.
Hardwood Floor
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If you have hardwood floors, you'll want to give them the most suitable and professional cleaning they deserve. Koshgarian Rug Cleaners, Inc. can help complete the task, leaving your hardwood flooring looking spotless and vibrant, all while saving you time and money. Hardwood floors require a routine cleaning in order to keep them looking good as new.
Odor Removal
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Even if you clean up your pet's mess right away, there's always that lingering odor or stained carpets. That's because all those sprays and powders sold at stores don't get to the root of the problem. Pet urine is quickly absorbed by carpet and padding, even soaking into the subfloor which then becomes a breeding ground for nasty, smelly bacteria.
Upholstery
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Trust Koshgarian for all your upholstery cleaning needs. We specialize in all materials and special-care fabrics - silk, suede, leather, woven, microfiber, dry-clean only and more. Did you know most manufacturers recommend professional upholstery cleaning every 12 to 18 months? This not only will remove stubborn stains but will also prolong the life of your expensive furniture.
Rug
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We clean it all from handmade orientals to dorm-size area rugs. Your fine area rugs collect just as much dirt and grime as your regular carpeting. But many of us are afraid to give them a regular vacuuming - after all, these are very expensive and often quite fragile pieces. Trust Koshgarian Rug Cleaners, Inc. to handle this important job!
Reviews (21)
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John Wentworth
Mar 14, 2022
Guys always do a great job on my rugs. For a modest charge they will pick up and deliver.
Jennifer Klomans
Dec 13, 2021
Great customer service and my carpets look great! Services: Carpet cleaning, Pet stain and odour removal
Sue Jennings
Sep 22, 2021
I paid $425 for 8'x11'rug to be cleaned and deodorized. When I brought the rug home and unwrapped it the smell was so foul I decided to vacuum them to see if it would help. I was SHOCKED when I pulled out so much dirt of my "just cleaned rug" with my little vacuum (see pictures). I called and talk to owner but he didn't believe me but agreed to reclean and deodorize.

I wanted my money back so i could take it elsewhere. Mr Koshgarian additionally said he cannot guarantee clean fringe nor deodorizer even though they sell it! I brought my bags of dirt from the bagless vacuum to the store to prove my point that the job was not done. When I showed the salesmen, he could not explain. He said they have been very busy.

They said it might be lint but could not explain the amount of dirt and hair from my vacuum. They told me the dirt was not proof. (As if I'm not the first to complain) I would have brought the whole carpet but could not transport it myself. Mr Koshgarian came to the counter and was VERY confrontational and abusively put his workers on the spot. He aggressively called me names.

I expressed my frustration with VERY POOR QUALITY and wanting my money back because they were neither clean nor deodorized. I have had two neighbors come over to verify smell quality. One said it smells like a smelly locker room and other said it smell like vomit. They were also shocked with the LARGE AMOUNT of dirt that came out when I unwrapped it and fringe was only clean on one side of rug. Would love to give a ZERO rating. For $425 I expected a clean rug. They ruined a Karastan rug!
Mary Healey
Aug 18, 2021
This was the first time using this service, but it will not be the last. I had a large indoor/outdoor carpet and 2 long runner rugs to clean. They were all too large for a regular washing machine so I contacted Koshgarian. From beginning to end I could not be happier with the customer service and the quality of the run cleaning. I recommend this service to anyone, very nice experience overall.
April Cook
Jul 17, 2021
The work they do is very good. I trust my rugs to them every year for the past 20 years. I recommend them to all my friends.
Susan Scott
Jun 17, 2021
I have used Koshgarian for years and had always been pleased with their work. Although I recently brought in 8 cushions from porch furniture. When I picked the cushions up they were in hefty bags, my mistake that I didn't open them up to check them, and disappointing the staff did not say anything to me, but 1 cushion was a completely different color and had faded.

I called the store as soon as I got home, and was told to bring the cushion back in for them to see. I brought the cushion back in, was told the owner would look at it and call me. I waited over 2 weeks with no response from them at all. I went back in and was told the manager wasn't there. I spoke to someone who was showing me a picture of the cushion when it was originally brought in, they were trying to tell me it was more faded then the others, I couldn't see a big difference.

I'm not an unreasonable person and understand if a cushion had faded a bit but it doesn't explain the entire cushion being a different color, the other side of the cushion that was face down and all around the side that would be against the chair and not in the sun at all. Plus the fact that none of the other cushions faded from the sun? They were all in the same room with the same amount of sunlight and the back cushion on the same chair was fine!

I'm so disappointed in their lack of a response, I din't expect them to give me new cushions but I would expect them to address the issue and maybe refund the cleaning cost! Check their work before you leave their store and maybe think twice of a company who does not address customers concerns!
Chicago Pianist Richard Sladek
May 10, 2021
A few weeks back, I took my small area rug that had some stains including one that was about 7 inches in diameter. One week and $30 later, I got the rug back and it look like it hadn't been touched. Very disappointing considering I've been using this company for close to the past 18 years. What happened Koshgarian? I decided to reclean the rug with a different company that made house calls and was closer to my house, and within 10 minutes the rug looked incredibly better. Never again will I use Koshgarian.
Bridget Howard
Mar 30, 2021
Outstanding Carpet Cleaning! I've had an antique rug cleaned and they did an amazing job cleaning it! I just had Koshgarian clean my carpet runner on my stairs & hallway. They made my carpet brand new. Excellent customer service too!
Richard Semetulskis
Mar 15, 2021
They accommodated my tight schedule and came the next day which was great and the price was reasonable. The rugs look generally pretty good. There were a few spots in high traffic areas that we thought could have been taken care of a better. We did call back to report this the day after the cleaning but was never given a call back which was disappointing from customer service responsiveness.

We were able to take care of the few spots ourselves and the rugs look pretty good. I would use Koshgarian again but would qualify over the phone to make sure key spots are taken care of and will expect a prompt response back the next day if they are not.
Rasa Fokas
May 31, 2020
We took our sheep skin rug per very high recommendations to this place. I was realistic that it is difficult to clean such a rug. When we picked it up and I saw our rug, I am more that disappointed. The rug is "fried" and as dirty as it was. Before cleaning it was silky and very soft. Moreover, I found additional dirt stains (looks like dirty shoes marks) on bottom surface. Adding one picture before cleaning and three pictures after.
Christi Miller Thomasino
Apr 01, 2020
They do a great job as far as rug cleaning Steve called and asked to keep my rug longer since he wasnt happy with how it turned out. That impressed me. The guys picking up and delivering were super nice! They came highly reccomended and i agree with that reccomendation. However i had a recent customer service issue but steve reached out to correct it.
Beth DiMarco
Mar 31, 2020
We had seepage in our basement and were hoping for a reliable cleaner to dry and clean our oriental rug. When we called and emailed to set up an appointment for pick up they were unresponsive and it took several days for them to come and pick up the rug. They ended up charging almost $165 for pick up because the rug was wet but this was not disclosed when we made the appointment.

It was equally frustrating getting a date and time to deliver the rug back once it was cleaned. Lastly, our rug is dry but there is no evidence they were able to get the stains out from the water damage and this was never disclosed to us.
Marcy Franco
Nov 26, 2019
Yes I recommend this place They have the best workers there, and my husband works their as well. God bless all your staff. And keep up the great work
Alicia Moore Ciuffini
Dec 19, 2018
We brought two wool shag rugs to be cleaned before Thanksgiving. They were both filthy when they were returned to us. We took them to be cleaned again, and even the gentleman at the front said they should not have been sent home to us like that. They were cleaned again. One was slightly cleaner, but the second was even dirtier than before. It was. covered in all kinds of hair, big clumps of lint, debris, and even found some Christmas tree needles, and it smelled.

I wrote an e-mail requesting a refund, and Sonny said they could either be cleaned again or he would send me $35 dollars as a remedy. I sent him photos of how dirty the rugs were and declined another cleaning if you can't do it.
Judy Adams Arndt
Jul 23, 2018
Great personalized service with attention to details. Truly a hallmark company in Hinsdale. We recommend them for area rug and wall-to-wall cleaning, as well as upholstery.
Gil Barker
Jun 22, 2018
We were very pleased with the results of our carpet cleaning from Koshgarian Rug Cleaners. We recently moved to Naperville and we wanted the carpets cleaned to remove dirt and pet stains. Jesus and his team did a great job. They were professional, thorough and timely. The price was reasonable and the carpets look great!
Gregory Cowell
Jan 24, 2017
I have used Koshgarian Cleaners for many years with medium satisfaction. I stopped taking an antique Kerman there as I thought the colors had run while at Koshgarian. Most recently I mistakenly took 2 older Turkish silk rugs. Both were beautiful but one was truly a work of art. I asked them carefully if they knew how to clean such things and. they assured me they did.

Unfortunately they are all but ruined. They were reduced from valuable artwork almost to rags. Their value and most of the beauty is gone. They scraped away the rich silken surface. The damage was immediately obvious. Of course they insisted this had nothing to do with this and summarily asked me to leave. So, for industrial cleaning they may do well. But if you love your beautiful woolen/silk art on the floor find a better place. Greg Cowell
Marcy Franco
Aug 30, 2016
This company is the best cleaners, they do an Excellent job. They have awesome workers there, they are very polite employees and theythey are nice with the customers. God bless all of them They do a very excellet Job.
Beth Burtt
Mar 29, 2016
The best carpet cleaners anywhere. Excellent service, reliable and professional. They also do a great job cleaning stone!
Beryl Mcdonald
Nov 12, 2011
My husband and I have been using Koshgarian Rug Cleaners for a number of years now. Even when there was a period of time when the rug cleaning company consolidated it's Naperville store with the Hinsdale store, we still made the trip into Hinsdale.
Dianna Simpson
Nov 07, 2011
Very professional and thorough! I will continue to use Koshgarian for my carpet cleaning needs.