Rated 3.84 / 5 from 38 reviews
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Joe's Lock & Key If you are experiencing a house lockout in Bakersfield, CA, response time is of the essence. At Joe's Lock and Key, we understand this and we are equipped and ready to quickly respond to every type of situation. We are open 24/7, so we will always be there to answer your call. We have the experience to get you back inside and to repair or replace anything necessary.

If you've had a break-in, or if you've lost your keys, we can re-key the locks in your home. For your convenience, we sell several types of high-quality entry locks and deadbolts. Even if you prefer to buy your products elsewhere, we can recommend the best and safest locks available so that you can feel secure.
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Automotive
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If you have locked your keys in your car, then let us help you to be on your way again! We know that problems with locks and keys can create a very stressful situation, but as your auto locksmith in Bakersfield, CA, Joe's Lock and Key will get the job done with speed and expertise. We operate 24hours a day, 7 days a week, so that you can get you help right when you need it.
Reviews (38)
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Danielle Dani Barthelme
May 25, 2022
Called to see if he could be of service and as soon as he realized he couldn't help me. He got real rude and said "good luck with that you're gonna need it" then laughed. I just hung up because that was the 3rd rude comment he made
Jeffrey Bowers
May 25, 2022
After locking keys and in car called joe he came within minutes of calling him and opened the car within 5 mins thankful that he was able to get the job done In such little time
Mattie P.
May 24, 2022
Super reliable! Helped my husband out after loosing his key today, was able to make us a spare and was done with everything in like 15 minutes if not less.
Joe Halas
May 19, 2022
It was my first time calling. The old timer that answered the phone wad very short and rude and hung up on me. I barely got a word in and I was polite. I do not recommend at all. Better customer service else where im sure. I didn't even get to talk to the person or ask them what I needed so the reply to my review is for another person which means that obviously there's issues with the person that is answering the phone and giving the quotes the reply that they put online is not me nor was I disrespectful nor did I get a price or anything I really think there's something going on with this company so just be fair warned to watch out.
Killee Johnson
Apr 24, 2022
Spoke with Joe today for a lockout, Joe himself answered the line and was rude at hello! I was not able to inquire his services without being interrupted and talked over!
Kaylene Stahl
Apr 21, 2022
Excellent and fast service. I called and the locksmith was at my house within an hour. I had locked myself out, and he was able to make me a key in no time. It wasn't super expensive either. Especially since I called at 7am on a Saturday.
Emanuel Higareda
Apr 21, 2022
Joe you the man! Fixed my ignition in less time then I expected, great experience, and great person. Definitely would recommend him!
Itzel Negrete
Apr 05, 2022
Took my car to Joe, Great service Joe kept me updated on what he was doing and what he needed to get done on my car, he went out of his way to get my car ready, since I need it for work, I appreciate his work and kindness
Rafa Ello
Mar 15, 2022
I called lots of locksmiths and sent pictures but Sir Joe was the only one that understood how to approach replacing the double door lock. Text him once back from atm he was here less than 20 min once he text to let me know he is here or has arrived I showed him the problem and he went STRAIGHT TO WORK. I was playing Call of Duty and before even half of the Hardcore match was over and he was done & asking me to lock it he'll try the key from the outside, worked I paid and my appreciation then we held a long conversation about housing projects, credit, etc. He also recommended locations for other things needed to be done. So I give 3 thumbs up, I borrowed one for Ebert. Dankeschon
Brent G.
Feb 25, 2022
Absolutely reliable and honest. I've have him work on all our family's homes and always professional. Today was worn out screws on a metal wrought iron gate. He comes up with a creative solution and an easy to understand description of the problem. This is our go to guy.
Kelly S.
Jan 20, 2022
Locked out of our master bedroom with no other means to get inside. besides breaking down the door. Called Joe - he was able to come out quickly, open the door with no damage AND fixed our french-doors in the master bedroom leading out to the backyard for the deadbolt had been jammed for a while. High recommend and will keep his number handy!
Ray K.
Dec 12, 2021
I am kinda shocked to see that this man has less than a 5 star rating there must be some very stressed out individuals that didn't get their way like children. My gf was in a car accident, we had to get her another car, she lost the pink slip before registering the vehicle and then locked her keys in her car all in less than 24 hours in a string of stressed out rushed mistakes and failing to take a breath and get her composure.

In this entire situation this dude was the lone good thing that happened to us. She got locked out we called him and he was super nice on the phone super nice in person even was humorous to lighten the mood for her and she told me how quickly he got over there and how fast the car was unlocked and she was on her way. Apologies for the delayed review you deserve it.
Courtnay L.
Nov 06, 2021
Joe was very helpful and quick to respond. I hope to never need his help again but in case I do he will be my first call.
Nina L.
Aug 12, 2021
Yes very professional! It was a Sunday never informed me it was after business hours. When he answered the phone all he said was hello didn't even say the name of his Business and yes I did have an attitude after the fact you were rude for no reason. You chose to do this business shouldn't be rude to customer that hep bring in your income!
Nikki L.
Jul 14, 2021
I have used JOES LOCK & KEY at least 10 times that I can remember. Joe is efficient, lightning fast, and will come to you within the hour anywhere in the county. Please call ahead to verify availability on all services desired. JOES LOCK & KEY is KERN COUNTY'S GO TO EXPERT WHEN IT COMES TO LOCKOUTS, LOST KEYS, REKEYS AND GENERAL LOCKSMITH SERVICES. LOWEST PRICE IN TOWN! All public health COVID-19 health and safety practices strickly followed
Anish M.
Jun 18, 2021
Joe was incredibly easy to work with. Extremely nice and very patient with me. I had a sheriff lockout where I had to, unfortunately, Evict a tenant who hadn't paid over a year. A job that should've only taken an hour ended up taking almost three due to a lot of hurdles in the way. I unfortunately didn't have the key to the building Bruce's the locks were switched to different locks and the front door key I had difficulty finding. I'm not a person who likes to make things difficult for other people.

I feel guilty for putting more work on someone than I have to and joe and Joe made it seem perfectly fine and told me not to worry and it happens all the time. Also the AC in the building wasn't working so it was hot and at the end of it he was still smiling and joking with me (if it were me I would be irritated). Not only was he nice and made me feel comfortable, he was also super helpful and educated me on the type of locks put in and recommended better locks for when I renovate the building. Thanks again Joe!
Judd W.
May 25, 2021
Joe just left my house from helping me save a trip my family and I are getting ready to head out on. I first called and he told me what to do which I was surprised about and Thought it was pretty cool. I tried what he said to do and it was working but I have a torn tendon in my arm so I had to give in. I called him back and he was at my house pretty quick. Joe's an older guy and he has a old school get shit done personality and is all about respect.

I like that. He had it off in about 10-15 min. Harden steel hitch lock is not something you want to lose your keys to. But he got it off for me and didn't want to charge me because it was so simple for him. I still paid him for his service, his prompt timing and a pretty cool story he told me. Thanks Joe!
Khetrevius L.
May 11, 2021
Lmao! Called this person and he immediately started to say he don't come to Georgia bcause my phone number is a phone from ga. I told him I'm in the area and he said he wouldn't go there. Obviously I'm trying to go to you. What a piss poor service! Would not recommend. TRASH
Nick Herndon
Apr 21, 2021
Great service! I called yesterday and Joe was able to come to our home within the hour. He was very knowledgeable and friendly. He took apart our front door lock that has been very hard to lock and unlock. Due to his familiarity with the manufacture of our lock he recommended I contact them for a new inner trim instead of purchasing a whole new lock and handle (this will save me a lot of money.

Thank you Joe!). He also made several keys for our doors, changed a deadbolt lock to match the rest of the house as well as serviced all of our deadbolts that were sticking from lack of use. He was at our home for over an hour and was very pleasant. Any reviews that say otherwise must not be actual customers or they called the wrong number. I highly recommend him and will definitely use him again in the future.
Valles M.
Apr 13, 2021
Joe was on time and extremely professional. He reminded me of the locksmiths back in the days when businesses were respectable and treated customers as their bread and butter. Joe worked fast and had a great sense of humor. Very affordable compared to others. Highly recommended.
Affsha B.
Sep 01, 2020
Crappy services and so rude. DON'T USE THIS GUY! Look at the message he sent me. Very Professional. Not.
Harry S.
Aug 31, 2020
We got one of our locks changed from Joe. On the day he changed the lock he said if anything goes wrong, feel free to call. The VERY next day the lock stopped working. I called Joe to have him fix it and he answered the phone very rudely. DO NOT USE THIS COMPANY. HE IS VERY RUDE, HAS A BAD ATTITUDE, AND HAS NO CUSTOMER SERVICE. He refuses to fix his work and on top of it charged EXTRA.
Mike S.
May 23, 2020
Horrible customer service, when I called to inquire about service the person answering the phone seemed annoyed and I wasn't even sure that I had the right company because he didn't answer like a business should and when I asked him if this was the locksmith he replied "you called the number " that was enough for me to move on to someone else, very bad customer service will not recommend this place to my worst enemy
Irene F.
Apr 30, 2019
Guy was rude, messed up my truck lock and appears drunk. I wouldn't recommend him to anyone. He will show up, overcharge and mess up your locks! He will not come back to repair what he so called fixed or refund your money. Horrible service
Matthew A.
Mar 31, 2019
Joe did a great job changing the locks at my house and had a couple great suggestions so I don't have to use so many different keys.
Josie A.
Apr 15, 2018
Works fast and efficient! Called at 7:30 in the morning left my car on with the keys inside(I know lol) one of those mornings yeah. called and he came within 15 minutes! Thanks joe!
Jodi
Jan 05, 2018
Comment: My family and I were visiting the Sequoias and stopped in Bakersfield to rest and eat on Christmas day. My husband locked the keys in the jeep. I just knew we were going to be stuck for a while. We asked the manager at the restaurant for information regarding towing. I looked through the phone book and found Joe's Lock and Key in the towing section.
Rose M.
Nov 22, 2017
He is the BEST and a kind hearted person! Highly recommend his service! If needed I will never call anyone else.
Gerry C.
Sep 07, 2017
Called around 7:15 to get a quote to have a back door rekeyed. I got a quote and wanted to make sure what the going cost would be. After receiving two additional quotes, I decided to give Joe the job. I've used them in the past and my experience was good. I called Joe back to tell him to come out. Asked him when he was going to be able to come out and he raised his voice to let me know he was in a job and would proceed when he got done.

I asked him if he takes credit cards and he raised his voice and said only if the total job was over $150.00. He sounded edgy and irritable. He asked me to text my address which I did at 7:40. By 8:30, there was no sign of him and I made two calls and no response. I then send another text and asked when he might be getting here. I see that he read the text but no response. At 8:45 I sent another text to let him know I have cancelled this job for him. Disappointing.
Ben
Apr 16, 2016
I had a great experience using joes lock n key, great service was here within an hour and made an ignition key for my 87 silverado. He was in n out within 30 min with a new key made. Very good quality key works great. Joe and his helper were very nice to do buisness with, very nice guys.
Chris
Mar 14, 2016
Joe, Thank you for the quick and quality service you provided re-keying our home during our move. We had originally tried to set up service from another locksmith in town off someone's recommendation and it did not pan out. You came minutes after we called and not only did great work but you were also pleasant to talk to.
Jodi Shuppert
Feb 09, 2016
Joe was timely, efficient and cost effective. We had a great experience with him.
Christopher
Feb 03, 2016
Joe and helper, wish I had gotten the name of joe's helper! That was the first time I have had to have my car re-keyed, But lack of experience is bliss when the job is done with such perfection and expertise! They were there in less time then quoted, and made a better key than I had to begin with!
Bill Erwin
Sep 24, 2015
THANK YOU Joe's Lock & Key. Lost the keys to my motorhome (which I was trying to show to a buyer) and my brother had just met Joe the day before and had got his card. How lucky! I called and he came right out.
Mark
Aug 23, 2015
August 9th 2011. We needed our car unlocked and re-keyed. Joe was here within 10 minutes. He is friendly and had our car unlocked and re-keyed in under 5 minutes and when it was all done in under 15 minutes we had our new keys and our bill. I thought the bill was going to be over $200 BUT it was not. It was very reasonable and I would recommend Joe and his services to anyone at anytime.
Stereo Type
Jul 25, 2015
Answers his phone, arrived quickly, quicker than I even thought. Did our whole house (7 cylinders) quickly. Was relieved we got it done the same day we called. Thanks!
Prunella Goodrich
Jun 24, 2015
I lost all my car keys. Responder key, door/trunk keys. Call Joe's Lock & Key. He responded promptly. He assessed my situation and in about 30 minutes, I was back in business. Joe is professional, knowledgeable, and personable.
Sarah Lever
Jun 19, 2015
I needed to have 7 locks rekeyed and/or installed at my residence. I have not had great experiences with locksmiths in the past and apprehensive of the process in general but it was a necessity. I started off by calling several other locksmiths.