Ironman Pool Fence

I would like to second the last review from Brandon. I contacted Rick, who I believe is the owner, at Ironman Fence about a year ago. I was building a new house and had some questions on wrought iron pool fencing. They are also a provider for Cal Pools, who is building my pool. Rick was patient and kind, and answered my questions thoroughly. When I was ready, I called for an appointment, which was easy to get. Karson came out and measured for the job.

I purchased 38 LF of fencing, with a 5' composite gate, and added snake fencing. Karson was on-time and a pleasure to deal with. I felt like their pricing was reasonable and service excellent. They arrived on-time on the scheduled date for both the fence/gate and snake fence installations, and completed the jobs as promised. They even provided some touch-up paint, which I had requested.

All communication with the staff at Ironman was excellent, and everyone I spoke with was courteous and professional. It was a pleasure to deal with them and I would definitely recommend Ironman Fence. They also have a really nice on-line system for appointment notifications and invoicing. Well done!

They did a great Job and the price is right! Took their time and even left extra paint for me! Love the Gate. Thanks Services: Iron fence installation, Custom fabrication

I am extremely happy with the service I received from Ironman Pool Fence. I was in the market for installation of a pool fence and got a recommendation for this company from a friend of mine that had work done by Ironman. James Lyttle came out and completed an estimate. He was professional and informative. They arrived on time on the scheduled date and completed the install within about 2 hours.

The fence material is very good quality and the workmanship was excellent. I have no complaints over the work performed. My communication with the staff at Ironman was equally good. Everyone I had contact with was courteous and professional. It was a pleasure to deal with them. I know everyone may have differing experiences but mine was smooth and without any issues. I highly recommend Ironman Pool Fence for their great customer service and quality workmanship.

Critical: Professionalism, Punctuality, Responsiveness We quoted, scheduled and put a deposit down with Ironman Pool Fence to have a fabric style fence installed. Come the day of installation, no one shows up. We call only to find out that they never ordered the materials. Very unprofessional. Services: Custom fabrication, Security fencing & metal cages

This is the WORST service I have received in a very long time. I was given their contact info by the mesh manufacturer as I was very excited to use their product (and still am). 1. Damen was a no show the first estimate appointment and texted 30 min after our set time to tell me he was on the other side of town and would not make it. 2. Rescheduled with Damen and texted to ensure he was still coming about 15 min after appointment.

He responded with "I just left my first meeting a little behind this am. I'm about 25 min out" which felt a bit like a cop out and that he actually forgot. 3. In between when the first appointment was supposed to happen and the second Damen and I had many texts back and forth about what I was looking for as well as a satellite version of my yard with my desired fence layout.

Upon him arriving for the second appointment he was asking me all the same questions we had talked about via text as if we had never talked before. At this point I wasn't even sure if I was dealing with the same person. I reexplained and finished the appointment. 4. I called their office and talked to Rick (the owner) to see about getting a different sales person as I was really unimpressed with Damen.

He seemed unsure but agreed to let me work with someone else. 5. I was called back a few days later (9/20) for a deposit ($700+) and told they would get me on the schedule. I received an email stating that install would happen Tuesday 10/19 at 7am and that I would get a call the night before with more details. 6. No call and no show on install day, so I called (8am) and the receptionist told me the scheduler would call me back as she was unsure what happened. 7.

No call by 11:30am so I called back and the scheduler answered. When I asked what happened she said that she never received my layout and therefore never ordered my fencing. She said someone named Brian would be in touch. 8. No call from Brian, so I called back today (10/20) and was told that Rick would call me. 9. Brian calls me this afternoon and asks me what is happening as he has a note to call me.

I explain what is going on and ultimately just tell him I would like a refund. He said "okay" and hung up on me. All of this without a single apology or recognition of their fault in this. I will update on the refund process.

4 ft gate. Double gate and 8ft pool fence installed and all look wonderful. Thank you Service: Iron fence

This company took my deposit on April 28 for a June 9 install for a mesh pool fence. This company informed me on June 9 that they could not install the fence until end of July. When I asked for my deposit they charged me a 3% credit card fee for a debit card transaction. Wells Fargo does not charge for debit card transactions. Be very careful using this business! I will give them one star for their salesman showing up on time.

Had an engineered hardwood fence installed in our new build and very happy with the product. Good pricing and a nice selection of colors! Service: Vinyl fence

Would not look at and said they would not repair a fence they installed. It was installed in 2008. And we were very happy with it. But that has nothing to do with the fact that they wouldn't come out and see if they would repair or replace it. And they NEVER offered to come look at it. I told them I had the receipt. I WAS TOLD We need the receipt to come out. Crazy ur defence is that I made this whole thing up.

I used Ironman Pool Fence for my new cable railing. The railing is awesome. They measured and laid out the entire fence and gates and installed everything on time. Their quality is the best. Special thanks to Rick and Lee for all of their assistance. Service: Custom fabrication

The owner Lee came out to measure and to assure every custom aspect will be implemented. Lee tailored the fencing AND RV gates like a custom suit! The composite color and framing were perfect matches and the colored bolts too! You will get exactly what you want.unless Iron Man's owner offers you better at a great price! You will never be dissatisfied! Joan Ellis

Critical: Quality, Responsiveness Pool fence didn't hold up for even a year before major problems started (completely rusted through, misaligned locks, etc). Tried multiple times to contact Scott Dibbles / Ironman (calls / voicemails / emails) and received absolutely no response. They wouldn't even respond to tell me what kind of paint was used!

I had this custom fence built 5 years ago and I love it. This company did a wonderful job. We met, I provided my ideas and needs and this fence was created. My house was a new build and still settling. They came back a year later to adjust at no charge. Thank you for my beautiful fence.

Thanks for your creative work for our Prescott home! My son, Carey, loves it! He loves the iron work and possibility it means his dogs can visit! They will have a place at last!

My new fence and my new gates look great! It has truly been a pleasure working with you and all the fine folks at Ironman Pool Fence. You operate your business in a very professional manner, everyone we have dealt with has been efficient and courteous, and the workmanship and quality of the finished product is excellent. Thanks so much for a job well done.

We have an Ironman fence and couldn't be happier! The workmanship is outstanding and the workers are very professional and knowledgeable. We have also utilized theri sub contractor We Spray It! Outstanding work. Will be pleased to give references if requested.

Our entire family would like to thank you so very much for the beautiful pool fence! Your generosity has given us peace of mind and will save lives. We have been truly blessed and we are forever grateful!