Rated 4.7 / 5 from 27 reviews
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Hughes Floor Covering Hughes Floor Covering has been in business for nearly 40 years and we are proud to be locally family owned and operated. Our showroom (the largest in the Charlotte area) features samples of floor covering from every genre including hardwoods, tile, vinyl, luxury vinyl and carpet. We can also help you with cork and bamboo and even area carpets.

We invite you to stop by and consult with one of our friendly flooring experts and set up an appointment for a free in-home estimate. From the moment you walk through the door, you will feel comfortable, relaxed and welcome in our store. Upon the choosing of your flooring needs, we will remain in constant communication with you to update you on the order process, the delivery process and the installation time frame.
Services
Installation
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Professional installation service from Hughes Floor Covering makes all the difference. Having a professional installation service from Hughes Floor Covering is the final touch to your perfect flooring. After you choose your flooring, it will be ordered, and delivery and installation dates arranged at your convenience.
Design
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Hughes Floor Covering offers our customers in Charlotte, Weddington, Mooresville, Rock Hill and Shelby, complimentary design consultation to assist in the selection of their new flooring. Our consultants work with you from the start of your project to its finish.
Videos
Colleen Odegaard visits Charlotte's largest flooring showroom and Adrienne Craighead of Hughes Floor Covering to talk about the things that make them awesome: The Four P's are PEOPLE, PRODUCT, PRICE and PHILANTHROPY.
Reviews (27)
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Clint Watson
Jun 18, 2022
From the beginning to the end, I had a fantastic experience with Hughes. They promptly came out to give me a quote, which was very reasonable in my opinion, and ordered the material and promptly installed my flooring. They communicated great throughout the entire process and the team was all very friendly. The gentlemen who did the install did an amazing job- they took care with moving my furniture around and did a great job installing the new flooring. Thank you!
Lexi Olin
May 29, 2022
Highly recommend! We had our carpet removed and hardwood floors put in our master bedroom. They were able to exactly match our hardwood to what the previous homeowners used throughout the other rooms of our house. Installers were great & everyone at hughes flooring was easy to work with : Thanks so much!
Jean Paul Cote
Mar 29, 2022
Excellent experience. Angie is amazing and really cares about your taste is and what looks best in your home. My floors came out beautiful and so happy I chose them over a "big tv" company. Thank you!
William Blanchard
Feb 28, 2022
We had wall to wall carpet installed in 4 rooms and hallway. Excellent customer service from Joe Brown, Charlotte location salesman. From start to finish, Joe made sure the project was on budget and time. His knowledge on carpeting, installing, measurements are highly skilled and he answered all questions on layman's terms. The installers were professional and took great care moving furniture around and placing back.even the beds!

My husband and I could not be more pleased with the outcome! I highly recommend Hughes Flooring for any flooring project you need. Thanks you very much, Joe, Installers, and Hughes!
Jan Oliver Alaksa
Dec 04, 2021
Thank you to this local, family-run business for helping us get flooring in for our mom. Angie and her dad Randy were very patient with us while we learned about LVP and carpet options! The installers Mario and his brother were on time, professional, and cleaned everything up better than I could have. Happy to recommend this company and happy to shop with them again!
Mike Farnham
Sep 27, 2021
We had Hughes install hardwood laminate and carpet in March 2021 and it was awesome! Tim Brown helped us every step of the way. The installers were courteous and clean.
Tilt Aspect
Sep 17, 2021
In 2016 I contracted with Hughes Floor Covering to replacing the carpet in our master bedroom and closet with hardwood that matched the rest of our home. Hughes Floor Covering accepted the responsibility of providing hardwoods to match the home based on their expertise in the hardwood industry. They represented to us they had matched the wood in our home, and we agreed to contract with them.

In November 2018 we requested an estimate from another hardwood company to sand and apply a lighter color finish to improve the look. We eventually contracted with this company during the pandemic and the work was completed in June of 2020. We found that the wood floors through most of our house are "White Oak". But much to our surprise, the wood installed by Hughes Floor Covering is "Red Oak" (has a pinkish color to it).

This was not noticeable before because of the darker "natural" stain that was used and only visible by having the floors sanded and stained a lighter color. I reached out to Hughes Floor Covering and they said that since it was installed in 2016, they weren't interested in doing anything and the warranty would not cover the issue. However, the issue before us is not a warranty for defective workmanship or product.

It has been discovered that Hughes Floor Covering breached the agreement by not installing the proper hardwood. It was promised as part of our agreement they would match the wood. To make sure, Hughes Floor Covering cut a sample out of our existing hardwood floor so their machine would identify the exact match and prevent this exact set of circumstances.

The fact that Hughes Floor Covering has as much expertise in the industry as they do and have invested in technology that supports the accurate identification of the various would species, raises serious questions about how this breach of contract could have ever happened. The fact that they refuse to address the clear error on their part raises even more questions.
Nikole Rhodes
Sep 14, 2021
I work here at Hughes Floor Covering- and I can honestly and personally say that they are the most wonderful group of people you will ever come across. They are so helpful, & knowledgeable- but most importantly they're kind. They're real people, that care. If you are needing to purchase flooring or have it redone in your home or business, you truly have to search no further! Without fail they go above and beyond for their customers, and I couldn't ask to work with a better team.
Greg Jackson
Jun 28, 2021
I've worked with several different contractors since buying my current house 2 years ago and Hughes rates near the top of all of them. Rodney was easy to work with when we were picking out our hardwood floor selections, he came out and took measurements and was on time and wearing a mask. The price quote was fair, and he ordered the product and had a install date scheduled within a few days. Anytime I had any questions he answered his phone on the first ring.

The crew that installed it showed up on time, and worked all day on the project. They cleaned up behind themselves and the quality of their install was fantastic. No cut corners, tight seams and the moldings are flawless. You couldn't ask for any better.
Jessica Warren Robinson
May 27, 2021
We have had Hughes do both our upstairs & downstairs flooring upgrades. Excellent customer service, on time & leave no mess behind. We always get compliments on their work & have referred several friends their way.
Howard Purser
Mar 14, 2021
We had Hughes Floor Covering install some prefinished, engineered wood flooring in a house we just bought in Sun City Carolina Lakes and are very pleased with the results. The product is beautiful and of very high quality The installer, Jacob (don't know his last name) did a great job and couldn't have been more agreeable and polite. I was in the business of sanding and finishing hardwood floors in the Charlotte area for over 40 years and know something about wood flooring.
Sharon Sathre Gialanella
Dec 09, 2020
Tim was a pleasure to work with choosing our new carpet. The carpet was installed today. It looks and feels great. The installation crew came in wearing masks. They were quick, clean and efficient. Overall a first rate experience.
Cindi Varnadoe
Nov 19, 2020
Hughes Flooring just installed some LVP flooring for us and we love it! Easy to work with, crew did great job! Would highly recommend!
Lisa Hilbish
Jun 24, 2020
We love our floors and carpet. They did a great job and their customer service is awesome! I highly recommend them!
Jack S.
Nov 19, 2019
A great experience! From beginning to finish Hughes was excellent. Rodney came to our home and did an estimate and was knowledgeable and professional. He sent us a quote right away. There was zero waiting! We went to the showroom to pick our style and wow! Lots to pick from. We went with a laminate and install happened within 4 days. The prices were very reasonable and the finished product looks amazing! Rodney has a GREAT crew. His guys came to install and were very good and professional. Would recommend to anyone!
M. M.
Nov 01, 2019
Wow! Hughes Flooring did a excellent job on my laminate floors. I would highly suggest Rodney he took care of us from the beginning to end. Hughes has a great team of installers! Thank You!
Beverly Curtin
Apr 30, 2019
We recently selected Hughes Floor Covering to install new carpet in our guestrooms and a runner on our double stairway. We could not be happier! Joe Brown was great to work with and the installation crew was on time, very experienced, and did a beautiful job. If you're considering carpet, tile or hardwood flooring, we highly recommend you visit Hughes Floor Covering!
Diane Trost
May 23, 2018
There was a flaw in the flooring & it took weeks for Hughes to resolve the matter; would not always return my phone calls. Very disappointed
Joe
Apr 08, 2017
What great customer service at this store. Thank you so much for taking the time to work with me and assist me with my floorcovering.
Terri Hammons
Mar 18, 2016
We had bamboo flooring installed downstairs and new padding and carpet going up the stairs and thru the entire 2nd floor. This experience far and exceeded my expectations. There were different crews for each and they were both phenomenal.
Karen
Feb 20, 2016
Karen, thank you so much for your review. We are delighted that you had a great experience and are completely satisfied. Please let us know if we can help you in the future.
Pam
Nov 26, 2015
My new floors look wonderful! Very pleased with service. Ray was great and Tim, installer was the best. Would recommend Hughes!
Haley Mills
Oct 03, 2015
I love Hughes they are very great people. They make life so easy they can be there when u need them they work with u they redo there schedule to fit your schedule. LOVE THIS PLACE!
Thomas Cox
Aug 26, 2015
Absolutely love our new floors! Rodney came out to our home and was a total professional. He looked at everything, discussed the options, offered expert advise and in the end, was spot on. Alex and his crew came out 3 weeks later and what can I say? They did an absolute AWESOME job! On Time, fast, cleaned up Everything!
Thomas
May 23, 2015
This is a family business with well respect. Hughes floor covering is the biggest show room in Charlotte. Come in to get great quotes and respectable work for all your floor needs.
Jeffery Hughes
Jul 20, 2014
Hughes floor covering is the best floor place ever they sell about what ever you want and they try to make it in your budget. They are very nice they never let you down you can always count on them. If something don't go right they will fix it.
Madison Locklear
Sep 18, 2013
I have used this company twice in the last 10 years. This year when I needed to buy carpet for my rental unit, I made one stop.and it was this company. I probably could have gotten less expensive flooring someplace else, but at Hughes, I can stop in, tell them where it hurts, make an appt and then it is done.