Generation 3 Electric

Jeff was extremely professional with his work. He was able to quickly diagnose the issue with the HVAC system and fix it. He was also very personable and nice to talk to. He explained what he was doing all through the process. In addition to that GEN3 have extremely good customer service and I highly recommend their services. Service: HVAC system repair

GEN3 was in my neighborhood doing an install yesterday and left trash behind. They use white plastic zip ties to keep the ladder attached to the roof. They cut and left them on the ground. Hard to miss them laying on the ground, so my only conclusion is that these workers knowingly left them behind. Disappointed that a large company like this would disrespect our neighborhood and add to existing trash problem in Philadelphia. GEN3, if you don't believe me.

I have doorbell camera footage of your staff throwing these on the ground just let me know, happy to prove my point further of how disrespectful you are to our neighborhood. I hope you'll come pick up your trash today, like right now. Update: They never came and picked up their trash. Bravo, Gen3.

Josh was the estimator. He did not pressure me into anything. He was knowledgeable, professional, informative, and gave me a fair price; not cheap and not expensive. I learned a long time ago the good work does not come cheap and cheap work does not come good. 2 days later, Bill S. and his helper, Mike, came out and removed my 50+year old, 100amp electrical service and upgraded it to a new, Square D, 200amp service.

They brought my electrical system up to code. They were prepared for the job, had a fully stocked van, were professional, efficient and methodical during the installation. They installed everything very neatly correctly. They cleaned up after themselves. NOTHING was too much trouble. I would recommend this company to anyone.

Evan came out today to fix some lights and outlet issues we were having. He did a great job and made recommendations for further improvements (replacing our panel, installing LED lights) but didn't pressure me at all to make a commitment today. He even vacuumed where he had been working before he left! Definitely would use Gen3 again.

I couldn't recommend this company more. I recently purchased my first home and contacted Gen 3 to corrosion in my HVAC system caused by a leak. Gen 3 was able to set me up with an appointment within the same week I called. My technicians, Joe and Rob, were absolutely phenomenal. They called me ahead of their arrival to let me know that they were coming, and were quickly able find the issue. Joe provided an on the spot invoice that showed me exactly how much each repair would cost and talked me through the work they needed to perform and in terms that were easy for me to understand.

Even though the job turned out to be tougher than any of us thought it would be, they remained positive and kept me reassured throughout the process that everything would turn out okay. Joe provided advice on continued maintenance to my system after the job was done. Overall, the service exceeded my expectations.

We do not recommend this company. First they delivered the wrong unit. They came back to install but we found out after they left that they damaged the unit. They did not have the nerve to even tell us. This was an expensive job over $10K and they billed us the total amount. We eventually got $2K refund after a lot of back and forth. We won't be using them again. This could have ended differently if they had the courtesy to inform us- it's clear they knew as there is evidence they tried to fix it. Very unprofessional.

Just an awesome experience with GEN3. We moved into our 1920s era home in 2020 and have worked with GEN3 to bring it into the 21st century. Aaron and Brandon just finished rewiring our home and remediating the old knob and tube. They were phenomenal! Always friendly, professional, and knowledgeable. They paid attention to our requests and made fantastic suggestions.

The clean up was thorough. It took over a week to complete this job and they took great care with our home. I would also like to mention Josh who did the initial knob and tube assessment. He spent two hours with me and my husband and is a great educator. He prepared multiple quotes for us while we decided what we wanted and made the renovation much less intimidating. Highly recommend this business. Our home is safer and looks terrific with all the new lighting. I will call GEN3 for all future electric needs.

I had a great experience with Gen3. They were able to send someone the next day to assess an emergency issue and make same-day repairs. We knew the electrical done in the house before we moved in wasn't done quite as well as it should have been, but it was much worse than expected. With the scope of work now being much more than I originally thought, Gen3 was still able to come the next day and fix everything.

It was a lot of work for only two guys to get done in a day, but they did it! The work was done extremely well, and the lead technician, Jordan, was great to work with. He patiently explained all of the issues to us, how they would resolve them, and answered all of our questions. He was just incredibly helpful all around. I also definitely appreciate the great customer service in terms of appointment scheduling and follow up. Highly recommend!

TLDR(too long didn't read) Gen 3 did an incredible job. Seem less experience from estimate to installation. Beat the pricing of most electricians that came out and were the most professional, efficient and transparent. Here is some advice I will give to everyone. Call and schedule. I tried to schedule on the website and I was prompted with a fee and a time that was way further out.

I understand that this would have applied to the eventual install but it never feels good to pay for an estimate. It was later explained that is typically for simple jobs that can be done in the moment. When the estimator came out not only did he give a fair price and inspect the job thoroughly he gave an honest opinion of what I should and shouldn't do. Additionally he looked at a small light switch issue and. fixed it in the moment.

He shared that he tells the office he does this sometimes so I shouldn't be getting him in trouble. Others said they would changed 150-350 to resolve this simple issue. He did it in no time. Though he refused the tip I felt compelled because of his kindness. He also advised against a second charger that I was originally thinking of to save money. Booking was simple and only about 2 weeks out.

Some other installers never called back or were months out. or just never called back. The technicians were extremely professional and finished in no time. They finished ahead of schedule, cleaned up exceptionally well and explained everything. What a pleasure to work with Gen 3! And I got a duck on my outlet!

Very prompt and responsive service. Honest pricing. Excellent customer service. Thank you!

Excellent service and work! Timely and responsive! If any of my friends need an electrician I will definitely pass your card to them.

You really helped rewire my place and made great suggestions for saving money on electric!

Great experience today with lead electrician Corey Wright of Generation 3 Electric. He showed up promptly after I called, despite having been told by the company's dispatch operator that he was scheduled for later in the day than I agreed to.

John B from Generation 3 came out today and installed two light fixtures for us. He arrived promptly. Got set up and got to work! In no time flat he's finished the job, cleaned up and discarded the trash.

Fantastic service. My residential job was small (installing a GFCI outlet and 2-way light switch in my bathroom), but that didn't seem to matter to Gen3, who gave me the same level of attention and quality that I'm certain they give all their customers.

Generation 3 Electric has done all of the installation of the beautiful lighting in our condo, and we have been thrilled with it. We recently had a problem with one of our pendant lights, and the electrician, John, handled it quickly and professionally.

Needed a new wall outlet. Reviewed situation. Fixed it. Inspected other wiring, per our request. Showed us where are weak spots are. Gave sound advice on using heaters and strips with multiple outlets.

I was amazed by how quickly you were able to completely rewire my house and to install all of my light fixtures. Everything looks fantastic! I'll definitely recommend you to my friends looking for electrical and lighting work!