Rated 4.69 / 5 from 29 reviews
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Cothron's Security Professionals Founded by Mr. Olen Cothron in 1948, the Cothrons organization is a leader in the security industry. Working together as an integrated unit, Cothron's companies offer customers single point, comprehensive security solutions, combining electronic security services with traditional lock services, security education and safe sales and installations all tailored to seamlessly address each customer's unique requirements.

The Cothron's companies' primary operations area is Central Texas. Selected customers are supported nationwide. Following its founder's fundamental philosophy "never leave a customer unhappy", the Cothrons organization enjoys a solid reputation of providing high quality work and consistently satisfied customers.
Services
Doors
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Reliable, professional, experienced service for planned & unplanned facility needs, regarding glass, door, and lock issues. Competitive prices and spectacular service! Our target customers are multi-unit residents, restaurants & retail sites in shopping centers, and free-standing locations.
Electronic Security
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Electronic Security can best be defined as any means other than mechanical access (keys) to deny unauthorized persons access to specific areas of facilities, or access to information. Electronic Security encompasses Access Control Systems, Burglar and Fire Alarms, as well as Video Surveillance Systems.
Safes
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Each one of our four locations has a safe showroom and safe specialists on site to to help you make an educated decision on choosing a safe that is right for you. Whether you need a burglary, gun, fire resistant, or a cash safe we can help you find the perfect safe to protect what matters most to you.
Services
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All of our locations offer a variety of services while you wait including lock and safe servicing to simply making duplicate keys. Talk to any of our shop personnel and they'll be glad to help you with any and all of your security needs. From lock out situations to upgrading your existing security, Cothron's can take care of the job. We install hardware, too!
Reviews (29)
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Melissa Edwardsen
Jun 27, 2022
Very friendly and helpful. I interacted with 3 different members of staff and they were great.
Katie P.
Jun 22, 2022
They team is fast & helpful for walk-in service. Save me $100 by selling me a used piece. Thanks
James B.
May 03, 2022
Every time I come here I get great service, problems solved and good prices. Go here for all your safe and lock needs.
Jessie H.
Mar 03, 2022
They were a pleasure to work with. The price and how long the work was going to take was exactly what I was told in the beginning.
Mike S.
Feb 10, 2022
Great options available and very knowledgeable staff. I came in to get some keys cut (which work great) and left with some home security items, a better idea of how I want to protect my family and a head full of great ideas.
Pamela R.
Dec 30, 2021
Made a call, I was told my project was "easy peasy!" In and out of the store in just about five minutes.
Robert A.
Dec 27, 2021
Always quick on any in store requests and experts at their craft. If something can't be done they always have expert advice on next best solutions
Jennifer M.
Dec 13, 2021
We needed a lock rekeyed. They were prompt and extremely well priced. Super nice and knowledgeable. I highly recommend!
Jeremy B.
Nov 29, 2021
Professionals. Quick and efficient. Reasonable cost. Responsive, I was able to get a large TRTL30x60 Safe moved within a week.
John B.
Nov 20, 2021
Cothron's Safe and Lock simply ROCKS. Cothron's has been my go to locksmith in Austin for 40+ years - they have been rocking it since 1948 several locations across the metropolitan area. Myb need this time was a programming and keying a fob for my vehicle since my older once had bit the dust. Great professionalism/service and more than fair pricing. Simply put - Cothron's rocks.
Jeanne M.
Nov 04, 2021
After I posted a negative review Cothron's contacted me and made it right. They sent over someone who knew what to do and wore a mask in my house which is very important to me, especially with my 87 year old mother living with me. I think their policy of making the customer ask the technician is wrong because it puts the customer in a confrontational position at the outset, but you can demand that they wear a mask over the phone.

Just know that you have to do that. Also you have to be there when they arrive because even if you leave detailed instructions that doesn't mean the work will get done right. It's not enough to let your 87 year old mother let them in. Also they will not keep timed appointments so you just have to sit around from 10 to 5 waiting at home. So I still have very mixed feelings, but at least they came back and fixed the problem.
Lillie K.
Sep 30, 2021
From the operators to the techs they were all very friendly and professional. They were fast in arrival time. Will recommend. Thank you so much
Window World Of Austin T.
Sep 14, 2021
We recently had David H. service a door for our company and he did exceptional work. David was able to resolve an on going issue, and the work was completed in a timely and professional manner. We couldn't be more pleased with the service provided and will continue to work with Cothron's for future occurrences.
Edward W.
Aug 18, 2021
I had a gate lock fall apart and was looking for a replacement handle and lock. I took the old mechanism to Cothron's on Burnet Rd. as I was up north for an appointment. When I showed the lock mechanism to the young man behind the counter (sorry no name tag that I could make out), he took it as a personal challenge to repair the old lock rather than provide a replacement.

I had tried unsuccessfully to repair it myself but with a better skillset and knowledge base (and possible better tools) he managed not only to get it repaired but he also burnished up the mechanism so it looked almost new. When I asked for the price, he said he was happy to fix it - no charge. Anyway, I've found a place for all my future lock and security needs.
Marcos G.
Jun 10, 2021
Quite simply, superlative work from Don and the gang at Cothron's for a most challenging job I presented them with. Don made a key for me for an RV door by the masterly method of "impression". Relying on knowledge, skill and good natured patience, he performed magic before my eyes. SUPER customer service, super friendly staff, fantastic all around experience. HIGHLY recommend Cothron's for common dupes all the way to the most challenging of jobs - they are Pro's. Thanks Guys!
Barbara A.
May 24, 2021
Cothron's was safe, fast, and efficient in helping me get into my car. Their dispatcher gave me a realistic idea of when they would get to me, and 30 minutes later, I was holding my car key again! Great service.
Eugene Gott
May 06, 2021
Best place for key copies that always work and keys for high security locks and padlocks.
Mimi Leece
Mar 04, 2021
I cannot tell you the peace of mind that I had when Cothron's Security Professionals installed a key-less lock on the door. We change out the door to one of our apartments and as an upgrade wanted to install a key-less entry for our family members and guests. The 1st locksmith that we contact did not have the credentials or knowledge to help with this upgrade.

Their quoted price increased $125++ once they were on site. Tommy at Cothron's showed up on time in a fully equipped Cothron's Logo utility truck. Tommy was extremely COVID conscious, professionally dress, with a visible name tag! He came fully prepared with the knowledge and tools to complete the job. Their prices are highly competitive and did not fluctuate once they arrived. Tommy took detail notes of the apartment and the type of locks we have.

I will always ask for him for future services, such a pleasant young man! I have used many locksmiths in the Austin area but I am now a Cothron customer for life! Needless to say, they truly are their name, "Cothron's Security Professionals"!
J. C.
Feb 10, 2021
There are a lot of locksmiths who are cheaper but they cut corners and do shoddly work. I've had work done by then and they are fast, very professional and reasonably priced. I would not hesitate to hire Cothrons again.
Rick W.
Jan 17, 2021
Excellent, speedy service. Polite and knowledgable locksmith. Got me back in my house in ten minutes and showed me how to food the problem if I ever ran into it in the future.
Erica Solorio
Dec 27, 2020
Round Rock location. If I could give zero stars I would. I brought a key fob in to be programmed for my truck. After 30 min of trying the guy said my battery was too dead and gave me till the end of the day to get it checked out. They charged me $60. Auto Zone confirmed my truck battery was perfect. Went back to Cothrons and they tried again for. another 30 min yet still could not program it.

I asked for my money back and he refused, wouldn't even program it again if I brought in a new key fob, said I would have to pay the amount again. Really? How do I know if its my fob or your faulty equipment!? Located another locksmith who was able to program my fob in 5 min. Cothrons is a scam and the guy who helped us is rude. I had to call my bank and file a dispute.
Lynne P.
Dec 15, 2020
I had my front door lock replaced today by Cothrons Safe and Lock, Burnett Road and Tommy came as the service person. He did a wonderful job. Was a professional all the way. He tightened the hinge on my door, scrapped the lock hole in the wall to make the hole a little bigger because the lock was getting stuck. I was so delighted. I have used this Cothrons Safe and Lock Store for the last 3 years and they are A+ in everything they do. Every job this company does, they do well.
S. H.
Nov 01, 2020
Ray saved us yesterday! We had to call the emergency/after hours Cothron's number because at 4:30 pm on a Saturday, my husband accidentally locked our dog, his phone, and his keys in an interior office in his office suite at his building at work. (Usually the door to that office is kept open, but. who knew that it would lock automatically?) Thankfully, Ray turned out to be nearby at another job which was longer and not an emergency.

After hearing about the trapped dog, he decided to come right over to help, and then go back to finish the other job. Our job turned out to be a little more complicated (the non-standard door/lock was even better security than imagined!) but before long, our dog was free to come home and Ray was off to finish his other job and rescue someone else.

It had been a stressful situation given that my husband didn't have his phone or keys, the dog was whining, and. getting toward evening on Halloween. It was a great relief that Ray ANSWERED the phone so that we didn't have to wonder if and when our message would be received and thus we didn't have to wait anxiously for a call back. Ray arrived (and stayed) masked and following safe practices.

He did answer other help calls that came in during the time he was helping us, and made a plan to help those customers in turn. We really appreciated the responsive and capable assistance yesterday!
Ashley S.
Oct 21, 2020
Garrett is the man! He was able to assist me with my difficult roof rack lock and run the store with several other customers ALL BY HIMSELF! he is fantastic.
Monica G.
May 29, 2020
Fantastic locksmith. Gave us a fair quote to come out and get our front door opened. The locksmith wore a mask the whole time and safely distanced in our front yard when I had to show my ID and give card for payment. Very happy with these guys! I'll definitely recommend them to others.
Robert Lange
Nov 27, 2018
Went in for key programming. 2 stores could not do it. first day programmer was out sick. 2 seperate employees at 2 different stores were smoking next to car with doors open. poor customer service. and they have problems programing new keys. im getting my money back. go to the Dealership for your car keys.
Roman Zrazhevskiy
Apr 10, 2018
I came into the store to ask about different security options after my garage was broken into. After being told about different lock options, Brandie informed of a few ways to make my garage door more secure. She was very knowledgeable and helpful when determining what was going to work best to fit my security needs. I will return for more services in the future.
Josh Lloyd
Jun 22, 2017
They're not the cheapest, but they are the most reputable company in town. They stand behind their work.
Becca Engle
Jun 16, 2017
I love this place because our techs are fast and friendly. We try to help everyone we can in a timely manner.