Ciocca

Wonderful experience everyone was very kind, helpful, and professional

I am a former field cleaning employee of Ciocca. Please do not patronize this unethical business. During the height of covid in May 2020, I complained to my manager and HR about unsafe covid working conditions facing the field cleaning staff at one of their businesses that they clean in downtown Fort Wayne. As a result, I was promptly told to clock out and leave during the middle of my shift because "I knew the rules".

We were expected to eat lunch in a basement of one of the buildings they were cleaning crowded around a small table; no proper ventilation in this basement. Upon voicing my concerns I was asked to clock out and leave. When I went to turn in my smock and ID badge at their corporate office on Secretary Drive, I noticed their office staff behind plexiglass and a 2 person maximum rule in the lobby. IN other words, they protected their office staff from covid risks but let their field cleaning staff face incredible risks for covid transmission.

I filed for unemployment and this company appealed my claim and won, however, luckily I did not have to repay anything as I had a waiver approved. Long story short, DO NOT PATRONIZE THIS UNETHICAL BUSINESS. RUN DON'T WALK TO A BUSINESS WITH MORALS AND HIGHER STANDARDS.

I worked for Ciocca was trained by Amy Perry when I say she went above and beyond for me.!I love her so much I had an incident at work unrelated to the job she cared like we were family and I appreciate her. She got with Gabe and the company and I was able to keep my position. They will work with you and I would return to work for them any day.!

From first phone call with this company I had red flags. Lady didn't give me any details on the job. But pay and weekend hours. I expected little more information without me having to ask. If you interview for a position and get hired. You expect to have that job four days later? Not case guess I was taking to long to come in finish paperwork. Gave my job away. Offered me left overs.

Office crew seems nice. Great customer service but communication like most of these businesses now days. Need to be worked on. They should've called said hey we found someone else for that job. They was thinking I was typical unemployed victim. Desperate will take anything. Not case I'm good thanks though

We had a wet basement and they were here in less than 1/2 hour. They were quick and efficient. I wouldn't use anyone else!

Cioccas is a great company, we had a complete disaster in our home, they came right in and did everything they had to do to get us back to normal. Dave black is phenomenal we couldn't have done it without all his help, and knowledge. Thanks again cioccas!

If I could give you a zero I would. When I ask a question about Health Insurance why did it take 7 days to respond to me. This is normal. Your bosses once in a grey hair checked on me. No motivation from management. They tell you we care thats false. Dont expect encouragement. You will not see it. My coworker was suppose to get an evaluation in March still waiting on that and its almost September. Don't expect any pace cards in 7 months never got one who would care anyhow. I dont recommend Ciocca. Until they decided to invest in there employees.

Very pleased with the job they did. On time and professional. Would recommend highly.

I work for this company. Awesome group of people, glad I came back, thanks guys.

I've been very appreciated and compensated for my hard work and dedication with this company. You are rewarded based on your performance. There is room for growth and advancement when it's deserved. I enjoy going to work every day!

They are probably the most reliable cleaning service that we've ever had, said John Dullahan, general manager of Don Ayres. I can't even remember how many years we have been with them. The reason is that they check their work and if there is a problem, they respond immediately and take care of everything. They're just the most professional cleaning service that we have ever had.

We have waited and waited for work to begin. We were finally told that dry wall work could not begin until we selected our paint colors, carpet and color, vanity, and LTP. We made arrangements and got this done right away. Finally, on Thursday of this week a worker did show up at about noon and said he was here to replace cut out drywall. He asked about paint and how many coats, we told him that Dave has all of this info.

The worker then said he needed to get to Lowe's to pick up drywall material and would be right back. He Never came back or called. We have had no word for anything to be done this Friday. I have left messages and Jacob Cross with AllState has left messages. No one is calling us back. It is now 1:20 on Friday afternoon. Do I need to locate a different contractor?

Ciocca's has been our janitorial company for over 12 years and we could not be happier, says Joe Wharton, property manager of Tippmann Properties. They are very trustworthy, responsive, flexible and have met all of our cleaning needs.

Ciocca's was a lifesaver to us after our water damage. We were distraught about the situation and Ciocca's was able to provide us with a calming feeling. We have a valued trust with Ciocca's and their staff, and would definitely recommend them to everyone we know, and would use them again if needed.

My experience with Ciocca's was very enjoyable. The crew made everything super easy for me. Everything was picked up and delivered when it was convenient for me. They put customers first always, and it seemed to me like customer satisfaction is at the top of their priority list.

We had Ciocca in our home after a fire that damaged part of our kitchen. They took extra care to make sure all clean up was done properly and that extra air filters were added to our home because of children with allergies.