Rated 4.33 / 5 from 6 reviews
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Carolina Custom Pools Carolina Custom Pools is a custom concrete pool builder located in York, South Carolina and serving the greater Charlotte, NC area. Our owner, Andy Smith, has been building pools since 1973, providing extensive experience in pool manufacturing, distribution, design, and construction.

As pool equipment and building processes have improved over the years, quality construction materials, quality workmanship, and quality supervision must still go into each pool project to ensure a high-quality finished product.Carolina Custom Pools is your source for top-quality custom pools and more.
Services
Features
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Carolina Custom Pools offers beautiful special features for custom pools in the Charlotte, NC area. At Carolina Custom Pools, we have experience installing many varied types of special features with our custom pools.
Outdoor Kitchens
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Carolina Custom Pools is your ideal partner for creating custom outdoor living spaces complete with kitchens, cabanas, and more for customers throughout the Charlotte, NC area and beyond. At Carolina Custom Pools, we work with you every step of the way to build your dream oasis with beautiful, smart designs and trusted, expert construction.
Classic
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Carolina Custom Pools is the Charlotte, NC area's most trusted, premier designer and builder of classic pools. We specialize in delivering those timeless pool designs that never go out of style and have great functionality.
Freeform Pools
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Freeform pools are a beautiful, natural-looking addition to any backyard, but if your yard has a significant slope or topographic changes, or if you want interesting options for raised landscaping beds, then our services are perfect for you. At Carolina Custom Pools, we can build retaining walls of all shapes and sizes to help any yard accommodate the custom pool of your dreams.
Reviews (6)
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Wendy Rollins
Apr 14, 2022
The owner could not help me with my particular situation. However, he spent time with me on the phone to give me information, educate me about what I was dealing with, what I needed to do, and the best approach to fix my problem to save myself as much money as possible. Thank You
Brian Hart
Jan 31, 2020
First off, building a pool is an endeavor. Please do yourself a favor and do your homework. The pool building experience is long and can be frustrating at times. Weather plays a big role in the build process more than I could have imagined. After a serious amount of research, we landed on Carolina Custom Pools through a friend referral. Andy, the owner, is a very much a "here is how it is" kind of guy.

He is not about games or gimmicks. He is not about trying to sell you. Andy is about trying to match pool capabilities, features and layout to your needs. Andy is about keep-it-simple and select items that are tried and true. I have a lot of respect for Andy when it comes to his core values. A pool can be a massive investment and you need someone you can trust who will see the build process through with high quality and an eye for your best interest including your budget. Andy did that beautifully.

For example, we ran into a rock situation where we had to bring in more heavy-duty equipment. Andy made the best of it; he was transparent with all costs associated and helped to try to stem additional budget impact. At the end, the impact was approximately 1000.00 far less than what Andy could have decided to charge (if he so desired). The pool he built was a traditional full dig with concrete shell.

We designed the pool as our own with exactly the layout we desired. The pool came out better then we could have imaged. Andy was there each step of the way on short notice for any questions and/or concerns we had. Andy cares about his clients. Andy cares about quality. Andy cares about your budget. It is hard to find people who are so client centric and want nothing more than to see the smile on your face when the build is done, and you enjoy your new investment.

I would recommend Carolina Custom Pools to build your pool without hesitation and will be (now and in future) a reference client whenever Andy needs to "show off his great work".
Brandi Crawford
May 25, 2019
Called to ask if they place liners in above ground pools and the guy said no no I don't and then hung up on me as I was trying to ask if he knew anyone in the area that does. Unprofessional telephone Etiquette.
Leonard
Jan 08, 2017
We simply could not be happier with the outcome. Not only did your employees do a terrific job, but your knowledge and experience was invaluable. We wish you the very best and recommend you every chance we get. Thank you again!
Dino A.
Sep 09, 2016
Andy was with us every step of the way. He always met with us at our convenience, sometimes before 7:00AM and after 5:30 PM. He was always available for questions and did not mind answering some of them two or three times. He had a huge selection of options, and he was able to explain things in terms we could understand.
Dr. Christian Y.
Oct 29, 2015
I have to admit that even though I wanted to get a pool for the family, I dreaded the thought of having it done. But, from the very beginning, I was very impressed with the way you presented your business and the helpfulness you brought to our project.