Every home needs an effective heating and cooling system to keep all the occupants safe and comfortable at all times. It is important to note that HVAC systems are not just there to keep you comfortable; they also enhance safety. This is because high temperatures in the summer can cause heat stroke while freezing temperatures in the winter can cause frost bites and hypothermia among other types of problems.

By hiring a reputable residential HVAC company to design, install, maintain and repair your HVAC system, you can be assured of not only safety but also maximum comfort at home. At Big Mountain Heating & Air Conditioning, we have been serving Sacramento residents since 2006.

Business details

Year established: 2006
Licensed

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Tune Up

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When the sweltering heat of the summer sets in, your needs demand an air conditioner that is not only reliable and effective but also operating at optimum efficiency. To ensure your unit operates at the top of its game, it's important to hire the services of an AC tune up company. Understanding the benefits of regular maintenance is just as critical as hiring the right service provider.

Installation

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An AC installation is as good as the skills of the individual who's done the job. Unfortunately, not all HVAC technicians are equally adept at their jobs. There are some who stand out from the crowd, and there are people who under-perform quite significantly.

Repair

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You have probably heard how important experience is when it comes to AC repair, your furnace, and your air conditioning system needs, but you probably have not heard why. Hiring professionals with experience, like the kind you can find at Big Mountain Heating & Air is all about the extra niceties that other companies simply can not offer.

AC Service

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No matter what kind of home you live in, you don't ever want to get caught with the Sacramento heat beating into it because of a non-working AC unit. Being stuck in a hot house is miserable. Therefore, frequent AC service is of the utmost importance.

Services

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We have employed highly trained HVAC professionals whose main goal is to make our company the go-to service provider for all your HVAC needs. These technicians design, install, maintain, tune and repair heating and cooling systems. They are trained and experienced in handling all types of AC and heating systems, so you can count on them to provide the required service.

Jeff Bergeson

Jun 19, 2022

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Very professional service. Would highly recommend Big Mountain to any of my family or friends. Quick and efficient work. They carry many of the common service parts with them so you get straightened out same day. If they need to come back they are prompt and polite. Services: Heating system maintenance, A/C system maintenance

Robert M.

Jun 17, 2022

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I had the pleasure of having technician, Luke Nichols come out to my home today to conduct A/C maintenance. He arrived on time with a smile and great attitude. He went above and beyond to explain everything. Very professional and down to earth. I will be requesting Luke next time for sure! Service: A/C system maintenance

William Grimaldi

Jun 12, 2022

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From the first contact with their customer service, they were friendly, professional, and helpful. The service technician was prompt (well within the time frame expected), courteous, and professional. After assessing our situation, he explained the services needed (and why) and worked quickly and effectively. Big Mountain initially installed our system, and whenever we have had any concerns they have been professional and efficient in their service - and I would recommend their business to anyone needing an HVAC system or service.

Robby Maxey

May 19, 2022

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We had a great experience with Big Mountain. They answered my call the first time, then were flexible enough to send out two technicians and an engineer THE DAY I CALLED. They were engaging, polite, professional, and not pushy. Highly recommended! Service: HVAC system maintenance

Carol Cartwright

May 15, 2022

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Received help from both James and Johnny when our air conditioner quit. Very pleased with the service and advice we received. Both went above and beyond to make sure our needs were taken care of. Johnny even provided and set up a portable unit until our new system can be installed. Thank you Big Mountain for providing such excellent staff and service to your customers.

Laurie Brazil

May 13, 2022

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Edwin came was so nice and very thorough with the inspection. Took pictures and showed me things that were good and things that were not so good. Edwin explained everything so well to make sure i understood what was going on. What i liked the most was there was no pressure to buy or repair anything i really appreciated that. Services: Heating system maintenance, A/C system maintenance

Sylvia C.

May 06, 2022

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Josh is now my new Technician. He was very thorough and explained everything to me and I'm very pleased with his knowledge and experience. He is a Personable kind gentleman. He saved my system from having a burn out this summer. The old cooling motor was so bad I couldn't believe it! He and Andrew completely took my unit apart and cleaned it well. I'm happy with Josh and hope he will service my unit again-

Nanette Wilson

Apr 29, 2022

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All the members of this company are friendly and well organized. The men that came out to replace my AC UNIT where professional fast and efficient. (Can't remember their names but two of them where from the Bay Area like my self ) They give off a VIBE OF QUALITY PRODUCTS and installation, that you know you booked and bought with THE BESTThanks guys, see you in a couple months for a new roof

Wendie Massey

Jan 18, 2022

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Patrick handled the install of my new heater and he's amazing. He made sure I understood the thermostat and made sure each bedroom had a smoke detector! I don't usually bother with these surveys but I was amazed how quickly they installed the new unit, cleaned up and showed me the thermostat! This is my 2nd new unit from Big Mountain and I can't speak highly enough of Patrick and Chris in sales.

Christina Wright

Jan 06, 2022

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Had a great experience, called this morning and had Leo at my house within the hour. Leo did a great job of showing us pictures of what was going on with our heater and gave us different options. Really like the fact that he did not make me feel pressed to jump into anything. He was very helpful and definitely calling them back for further services.

Patricia Brennen

May 22, 2019

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Chris was very professional and capable. He also was friendly and nice when he explained the sad issues we have with our old AC unit. All our experiences with BG Mountain Air have been good.

Scott Pierce

May 08, 2019

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Great customer service, explained everything that was required and have previously serviced units I have owned.

Tony Jonker

Apr 01, 2019

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We have been customers for several years now. Recently had a home inspection because we are selling our home. Small gas leaks were found and Big Mountain sent Edwin and Vinnie to test and correct the issues. Edwin and Vinnie did an awesome job and corrected the problems! Thank you so much!

Eileen McFadyen Petersen

Feb 21, 2019

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Edwin came to service our heating system today. He was very professional and thorough! He sat down and went over the results of his findings and explained them to me. I appreciated his service and the way he represented Big Mountain Heating/Air today!

Dennis G.

Jan 01, 2019

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Josh was out 4 hours after I called. He did a very thorough analysis of the issue, and resolved it. I’m very pleased with the service I’ve always gotten from Big Mountain Air and I recommend them.

Gloria Gunabe

Nov 06, 2018

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Josh and his partner/trainee were very professional and thorough. The very first thing that impressed me was their intent to put on protective shoe covers as part of their service visit! That act showed their level of respect toward my home in general and me in particular! They took their time in doing their assessment and evaluation as to their findings and recommendations!

I asked many questions and Josh professionally responded and handled each and every topic I asked of. Their service quality impressed me and made me confident with the company thus earning my trust/business. I am seriously evaluating the recommendations that Josh made for the heating/cooling system of my home! He earned my trust!

Mnmy Y.

Mar 24, 2018

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I spent almost a year researching various companies to install my new HVAC system, followed by multiple calls/ quotes from ALL the local HVAC companies. Big Mountain by far exceeded my expectations for price, quality, and customer service. Big Mountain also encouraged me to get other quotes from other companies (something no other HVAC company did they all said they were the best).

Tom D.

Aug 16, 2017

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Had my A/C go out yesterday, called Big Mountain today and they had a serviceman in my area of Lincoln, he was here within a half hour and fix my unit in a very professional manner, and the cost was reasonable. I was very impressed with the company and the serviceman. Richard was a great representative of the company and a nice guy.

Patrick D.

Nov 03, 2016

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Big Mountain has great customer service, knowledgeable technicians and run a great small business. I have had multiple little issues with my HVAC, and they are the easiest to schedule and have had a great track record of fixing the problems. Recently I had a coolant leak.

Jenn F.

Oct 13, 2016

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Super nice staff and wonderful response time. Our AC went out at 5 pm and they were here at 7 pm! Everywhere else we called had us on a three day wait. Would definitely recommend Richard or Stephen and will be using this company again and again for our heating and air needs.

Lee S.

Mar 19, 2016

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This is a review for a complete HVAC system replacement from Big Mountain. I started at the SMUD website looking for the best rebate program and found a list of contractors there. I vetted out companies that had a lower number of completed jobs per the SMUD rebate program data. From there, I went to yelp and vetted that list with companies that had good reviews.

Nianne Fisch

Jan 20, 2015

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Mark has been my service guy for some time an d has always helped me when needed. Advised me that the filters on my new heat/ ar don't have to be cleaned until they do my service which is a great help to me as my untitled is very hard to access. Thanks Mark

Dennis Dunrud

Dec 03, 2014

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Your Technician Jeff H was awesome and so was the check out deal. No unnecessary pressure to upgrade. Just good, old fashioned, honest service and maintenance work. Thank you Big Mountain.

Paula Romero Surian

Nov 24, 2014

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Richard was very professional and explained to us what needed to be done. He was on time and completed his work in a timely manner. The service he performed gives us comfort knowing that our HVAC unit will run efficiently.

Benitta Erwin

Nov 19, 2014

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Mark just completed the first maintenance my heating unit has had for more than five years. He gave me some good news and some bad. He was very professional and knowledgeable. No pressure sales. I will be recommending Big Mountain Heating and Air Conditioning!

Mary Barton

Nov 13, 2014

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David F. has serviced our furnace for a few years now and done a great job each and every time. He is always prompt, friendly, and very knowledgeable. The one time we needed emergency service for a problem, he went out of his way to obtain and install the necessary part so we could have heat ASAP.

Daniel Peck

Oct 13, 2014

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Dave is an awesome technician and gives absolutely great customer service. He goes the extra mile to make sure everything is working properly and understands how to create and keep long term customers.